This unit applies to those with responsibility for the leadership of others in the sport, fitness and recreation industry. Personnel would be responsible for managing the implementation of a broad range of facility maintenance systems and staff, and have a high degree of autonomy. This may include those working as facility or operations managers in locations such as fitness centres, sporting grounds or complexes, aquatic centres or community recreation centres.
Elements and Performance Criteria
Elements describe the essential outcomes of a unit of competency.
Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide.
1. Scope facility and equipment maintenance needs.
1.1. Identify equipment and facility maintenance history and confirm with appropriate personnel.
1.2. Identify areas or items prone to defects or requiring regular maintenance according to relevant legislation and organisation policies and procedures.
1.3. Identify maintenance budget and resources available to carry out work required.
1.4. Undertake costings of work and assess impact on budget.
1.5. Identify need for operational testing and recommissioning.
2. Develop a maintenance plan.
2.1. Prioritise maintenance requirements, taking into consideration safety, security and capacity.
2.2. Develop and document maintenance plans.
2.3. Confirm and document availability of resources.
2.4. Develop work schedules for identified work requirements in consultation with affected user groups and according to identified priorities.
2.5. Identify organisations and individuals suitably qualified to undertake maintenance repair services.
2.6. Develop and document procedures for isolation and access.
2.7. Develop record-keeping systems for repair work completed.
2.8. Develop systems to ensure that urgent or non-routine maintenance jobs are reported to the appropriate authority as soon as problems are found.
3. Implement and monitor maintenance plan.
3.1. Inform individuals in the organisation who are responsible for performing regular or scheduled maintenance of their duties.
3.2. Manage and document requests for isolations where appropriate.
3.3. Convey information in relation to work schedules to all affected staff and service users.
3.4. Monitor work schedules and expenditure.
3.5. Schedule maintenance work to minimise disruption to service operation.
3.6. Seek feedback on the maintenance plan from appropriate personnel and modify plan to reflect feedback obtained.
4. Monitor on-site maintenance contracts and contractors.
4.1. Convey maintenance requirements to contractors.
4.2. Monitor work in progress and work outcomes to ensure they align with contractual and organisational requirements.
5. Supervise the storage of equipment.
5.1. Establish re-order levels and, where adequate levels cannot be sustained, notify appropriate personnel.
5.2. Establish procedures to ensure that equipment is stored according to manufacturer instructions.
5.3. Establish systems for recording the quantity and condition of stored equipment.
6. Contribute to the selection of new equipment and facilities.
6.1. Investigate a range of information sources in relation to new equipment and facilities to meet current or future needs of service provision.
6.2. Encourage staff members to contribute recommendations to the selection of new equipment and facilities.
6.3. Identify benefits that can be expected from the suggested new equipment and facilities.
6.4. Make recommendations on the selection of equipment and facilities to appropriate personnel.
communication skills to:
convey information about maintenance work to affected staff
convey instructions about work requirements to maintenance staff and contractors
seek feedback from staff regarding the acquisition of equipment and facilities
planning and organising skills to:
develop a maintenance plan and work schedules according to identified needs
minimise the impact of maintenance on service delivery
organise staff to carry out equipment and facility maintenance according to timeframes
problem-solving skills to:
prioritise work to be undertaken
resolve issues arising from maintenance operations
numeracy skills to:
ensure maintenance work is carried out within budgetary constraints and costings
research skills to source and interpret information on new equipment and facilities
literacy skills to:
access and interpret information about maintenance history
develop and document maintenance plans
document procedures and information relating to the completion of maintenance work.
legislation to enable the safe management of maintenance operations and ensure the reporting of unsafe facilities or equipment
organisational policies and procedures to enable acquisition and maintenance activities to be conducted according to organisational requirements
environmental standards and requirements to enable maintenance activities and disposal of material and equipment to be carried out responsibly
waste minimisation and sustainability techniques related to sport, fitness and recreation facilities
safety standards of equipment and maintenance techniques relevant to the equipment being maintained
contract and legal requirements for outsourced repairs
schedule of facility operations to enable maintenance to be carried out with minimum disruption
re-order levels for consumables
criteria for assessing the safety of materials and equipment
methods to determine current and future equipment needs and information sources to enable the viable purchase of equipment and facilities.
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
develop, implement and document maintenance plans in accordance with organisation policies and procedures to ensure that the condition and performance of equipment and facilities are maintained at optimal level to provide an effective service to users and meet legislative requirements
liaise with and monitor the work of maintenance personnel and contractors to ensure quality outcomes and minimal disruption to service users
seek feedback on the maintenance plan and modify as appropriate
use knowledge of future needs of service provision to provide input into the selection of new equipment and facilities to improve service delivery to users.
Context of and specific resources for assessment
Assessment must ensure:
coordination of maintenance plans and procedures which meet identified priorities and are of sufficient breadth to demonstrate competency and consistency of performance.
Assessment must also ensure access to:
a work facility and equipment requiring regular maintenance
resources and equipment to implement maintenance plan
maintenance history of equipment and facility
an actual or simulated maintenance budget
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
observation of implementing and monitoring maintenance plan
oral and or written questioning to assess knowledge of relevant legislation in relation to carrying out maintenance activities
third-party reports from a supervisor detailing work performance
portfolio of records and reports documenting development and review of maintenance plan and outcomes.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
SISXRSK502A Manage organisational risks.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Equipment may include:
indoor and outdoor
Facility may include:
plant and equipment
Maintenance history may include:
condition of equipment and facilities
Appropriate personnel may include:
service or facility users.
Maintenance may include:
conducting structural modifications
resurfacing and returfing
cleaning, servicing and repairing.
Relevant legislation may include:
Work Health and Safety (WHS)
state and territory statutory requirements
codes of practice
Organisational policies and procedures may include:
equipment use and maintenance
resourcing and expenditure
reporting and record-keeping
Budget may include:
tools and equipment.
Resources may include:
Information sources may include:
work of other organisations
Recommendations may include:
This unit contains employability skills.
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.