Develop and implement recognition strategies

This unit describes the performance outcomes, skills and knowledge required to develop and implement a recognition strategy in the context of organisational development. It requires the ability to prepare information and advice on recognition, to identify evidence gathering opportunities and to evaluate a recognition-based assessment process. It also focuses on continuously improving recognition processes within an organisation.


This unit typically applies to those who have a role in developing procedures and documentation for recognition-based assessment for an organisation.


Not applicable.

Elements and Performance Criteria

1. Analyse job descriptions and workplace performance measures of an organisation

1.1 Compile information on job descriptions and source data on individuals' work performance

1.2 Review performance appraisal processes and documentation in an organisation and align to units of competency

1.3 Investigate opportunities for evidence gathering in the workplace of an organisation

2. Determine the range of evidence that can contribute to recognition for a unit of competency

2.1 Interpret the work performance, applied skills and knowledge requirements for a unit of competency

2.2 Nominate sources and types of evidence that comply with the rules of evidence and Evidence Guide for a unit of competency

3. Prepare a recognition package for employees of an organisation

3.1 Interpret and explain organisational policies and procedures for recognition

3.2 Contextualise the performance requirements for a unit of competency for employees in an organisation

3.3 Document exemplars and evidence lists to support candidates in their application for recognition

3.4 Provide advice and support to managers to facilitate collection of workplace evidence for recognition

4. Monitor recognition-based assessment for a unit of competency

4.1 Monitor the evidence collection process for a unit of competency

4.2 Monitor decision making in assessment against organisational policies and procedures

4.3 Monitor feedback provided to the candidate

5. Evaluate an organisations recognition-based assessment procedures

5.1 Conduct a review of the advice to candidates and employers

5.2 Review compiled evidence lists in terms of their applicability and the evidence generated

5.3 Gather and analyse client feedback as part of continuous improvement

5.4 Gather feedback from the employing organisation and candidate on the organisations recognition services

5.5 Review recognition processes, inputs and practice against the organisations policies

5.6 Identify changes and enhancements and amend organisations policies, procedures and/or the recognition package

Required Skills

Required skills

analysis and interpretation skills to:

unpack competency standards

interpret job description and performance appraisal information and map to units of competency

identify candidate needs

communication skills to:

explain the recognition process to the candidate

give clear and precise instructions and advice

discuss the recognition process with other relevant people

discuss the assessment outcome with the candidate

literacy skills to:

read and interpret relevant information to conduct recognition-based assessment

prepare required documentation and records/reports of recognition outcomes in the required format

research and evaluation skills to:

research workplace sources of evidence

access recognition policies and procedures

evaluate evidence

evaluate the recognition process.

Required knowledge

recognition-based assessment including:

the criteria used in national VET; endorsed or accredited competency standards defining specifications for performance of work and work functions which include skills and knowledge

units of competency as the basis of qualifications

the principles of recognition and evidence-based assessment

the structure and application of competency standards

how to interpret competency standards and other related assessment information to determine the evidence required to demonstrate competency including:

the components of competency

Training Package Assessment Guidelines

the organisations assessment system, policies and procedures

different types of recognition approaches and tools

the principles of assessment and how they guide assessment, validation and appeals processes

assessment validation

roles and responsibilities in the recognition process, including OHS obligations and duty of care

legal, organisational and ethical responsibilities associated with the assessment system, including:

maintaining client privacy and confidentiality

providing accurate information

duty of care under common law

compliance with AQTF requirements

copyright and privacy laws, including the use of electronic technology.

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

Develop, implement and review two recognition strategies for different unit(s) of competency in an organisational context

Document accurately:

the advice to assessors and candidates, and

the recognition tools and the evaluation instruments for the recognition assessments undertaken

Critically review an organisations recognition-based assessment processes:

evaluate the approaches taken, and

prepare a report detailing proposed changes to improve both the processes and outcomes.

Context of and specific resources for assessment

Evidence must be gathered in the workplace wherever possible. Where no workplace is available, a simulated workplace must be provided.

Method of assessment

Guidance information for assessment

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Work performance measures may include:

organisational key performance indicators (KPIs)

organisational goals and objectives

organisational targets for teams and individuals

quantitative and qualitative performance measures

performance appraisal processes and documentation.

Performance appraisal processes and documentation may include:

annual employee reporting documents and templates

employee key performance indicators (KPIs)

duty statements

employment contracts

contractor statements of work

log books

employment specifications

job task lists.

The recognition package may include

units of competency and contextualisation statements

recognition tools including;

evidence lists

performance and evidence requirements

suggested questions or discussion points

observation checklists

supporting statement templates

advice to candidates

advice to employers

recognition policies and procedures

appeal procedures.



Employability Skills

This unit contains employability skills.

Licensing Information

Not applicable.