This unit typically applies to those working in roles that require them to work with organisations to identify training needs.
Elements and Performance Criteria
1. Identify the organisation’s needs
1.1 Discuss with relevant staff from the organisation their objectives, expectations and organisational requirements
1.2 Use appropriate communication and interpersonal skills to develop a professional relationship with the organisation.
1.3 Identify, analyse and address any existing or potential issues that may impact on the organisation’s objectives and requirements
1.4 Identify and access resources in accordance with organisational requirements
1.5 Develop a project plan with relevant persons to be negotiated and agreed by the organisation
2. Conduct training needs analysis
2.1 Use reliable, appropriate and efficient methods for collecting information and data on current, emerging and future training needs
2.2 Analyse the organisation’s work roles to determine skills and competencies needed for effective performance
2.3 Follow legal, organisational and ethical requirements to gather information and data to assess the current skills and competencies of staff
2.4 Use reliable and valid data analysis methods to determine current and emerging organisational training needs
3. Provide advice to the organisation
3.1 Provide the organisation with clear advice and recommendations on training and assessment needs
3.2 Provide the organisation with options for meeting identified training needs
3.3 Obtain feedback and comments from the organisation on the suitability and sufficiency of advice and recommendations
3.4 Use legal requirements to process, complete and present final report to the organisation
cognitive skills to analyse and interpret research and conceptualise and synthesise issues around training needs
communication and interpersonal skills to consult with client and relevant people, to discuss client needs and provide observations and recommendations for training development
literacy skills to critically evaluate information and prepare reports providing advice and recommendations
negotiation and facilitation skills for research, presenting and discussing recommendations and obtaining feedback
numeracy skills to analyse data and present statistical information
problem solving skills to apply effective approaches to training needs
research skills to collect information around training needs, including observation and consultation.
competency standards and Training Packages/accredited courses
Australian Quality Training Framework (AQTF) requirements and standards
risk identification and management strategies
industry and enterprise knowledge
evaluation and research methodologies
relevant social, political, economic and technological developments
principles of intellectual property
training and development strategies
change management concepts/strategies
occupational health and safety (OHS) relating to undertaking an organisational training needs analysis.
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
research, conduct and provide advice through a training needs analysis
prepare at least two training needs analyses for one or more organisations
collect evidence that demonstrates:
processes that were used to determine the organisation’s needs
details of research methods undertaken to identify suitable training and/or assessment
planning for the training needs analysis
presentations that outline advice and recommendations.
Context of and specific resources for assessment
Evidence must be gathered in the workplace wherever possible. Where no workplace is available, a simulated workplace must be provided.
Method of assessment
Guidance information for assessment
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Objectives may include:
improved individual learning outcomes for new or existing staff
access to government training incentives and funding
developing administration and records management systems
compliance with, or knowledge of, legislative or government regulatory requirements
individualised organisational training and skill requirements.
Options may include:
developing in-house capacity to meet identified needs
identifying training and/or assessment organisations to meet needs
identifying specific units of competency, qualifications/courses to meet needs
Training advisory services
This unit contains employability skills.