This unit requires the operator to communicate with clients regarding their design expectations, and to suggest and apply chemical reformation techniques to enhance the haircut structure or long hair. It combines pre-service hair and design analysis with an established in-depth knowledge of the action of chemical reformation chemicals on the hair's structure. The unit involves enhancing hair designs by applying a wide range of tools and techniques to chemically change the texture, wave or curl in hair.
In the context of an assessment-only and/or a training delivery and assessment pathway, units of competency that relate to this unit are identified in the evidence guide of this unit.
Elements and Performance Criteria
Assess hair and consult with client.
Hair assessment is made based on hair type and condition and planned or existing haircut structure.
Desired finished design and enhancement are confirmed with the client.
Select and apply products and equipment.
Chemical reformation straightening/relaxing products are selected to match hair analysis and predetermined result.
Chemical reformation tools and winding or relaxing techniques are selected according to the predetermined enhancement.
Chemical reformation products, tools and techniques are applied according to manufacturer's instructions to ensure predetermined outcomes.
Client and operator comfort and safety are ensured at all stages of the service according to relevant legislation, manufacturer's product safety data sheets and workplace policies and procedures.
Finishing toolsandtechniques are selected and applied to achieve predetermined design to client satisfaction.
After-service maintenance advice is offered and home care products are suggested to the client.
Client history is updated to include tool and product selection, winding or relaxation technique, outcome of service and home hair care products recommended and purchased.
This describes the essential skills and knowledge and their level, required for this unit.
Skills may include:
conducting pre-service hair and design analysis
communication techniques, including:
using open and closed questions
speaking clearly and concisely
using appropriate language
consistently selecting and applying chemical reformation products, equipment and techniques to achieve classic and creative designs
finishing techniques appropriate to the planned design
consistently applying safe work practices and manufacturer's instructions
research skills to access creative and classic looks that use chemical reformation to enhance the hair design
language, literacy and numeracy skills relevant to the role and workplace requirements.
Knowledge may include:
the workplace chemical reformation product range
the physical and chemical actions of the following products on the structure of the hair:
chemical reformation products
chemical straighteners and relaxers
styling gels and other aids
a wide range of winding, chemical texturising and straightening techniques and their effects on different haircut structures
the potential application and limitations of chemical reformation products in the workplace range
the provisions of relevant health and hygiene legislation and regulations
the provisions of relevant occupational health and safety legislation and regulations.
The evidence guide describes the underpinning knowledge and skills that must be demonstrated to prove competence. It is essential for assessment and must be read in conjunction with the performance criteria, the range statement and the assessment guidelines of the relevant Training Package.
Overview of assessment
A person who demonstrates competency in this unit of competency must be able to consistently perform pre-service hair analysis, consult with clients regarding the desired curl/body result, and then perform the full chemical straightening/relaxing service to achieve that outcome to the satisfaction of the client. Client and operator safety must be ensured at all stages during the chemical reformation straightening/relaxing process.
Knowledge and skill in the application of relevant legislation and workplace policies and procedures must also be demonstrated.
Specific evidence requirements
Critical aspects for assessment and evidence required to demonstrate competency in this unit
consistently conducting accurate pre-service hair and design analysis, applying the elements and principles of design to create contemporary and classic designs and to forecast new looks enhanced by the creative application of chemical reformation
consistently selecting and successfully applying chemical reformation products, equipment and techniques to achieve predetermined designs
evidence of the application of chemical curling, volumising, straightening and relaxing techniques to enhance a variety of haircut structures
consistently consulting with clients and providing after-service care and maintenance advice.
Context of assessment
For valid and reliable assessment of this unit, competency should be consistently demonstrated over a period of time and observed by the assessor and/or the technical expert working in partnership with the assessor. The technical expert may include the hairdresser and/or an experienced person at the workplace.
Competency should be demonstrated in the workplace or a simulated workplace environment in a range of situations which may include client interruptions and involvement in other related activities normally expected in the workplace. For further guidance on the use of an appropriate simulated environment, refer to the Assessment Guidelines in this Training Package.
Specific resources for assessment
Competency for this unit should be assessed through access to:
relevant documentation including occupational health and safety legislation and regulations, workplace policy and procedures manuals and manufacturer's product safety data sheets
a wide range of chemical curling and volumising, straightening and relaxing tools, products and equipment
clients presenting with a range of creative and classic hair design requirements in a salon or simulated salon area.
Relationship to other units
In the context of an assessment-only and/or a training delivery and assessment pathway, all units that relate to a job function can be integrated for assessment purposes.
WRHCR302B Perform chemical curling and volumising services
WRHCR303B Perform chemical straightening and relaxing services
WRHHD303A Design and apply short to medium-length hair design finishes.
WRHHC410B Design and perform creative haircuts.
Method of assessment
The following assessment method is suggested.
Observation of the learner performing a range of tasks in an actual or simulated work environment, over sufficient time to demonstrate his/her handling of a range of contingencies. Tasks may include:
conducting pre-service hair and design analysis
confirming planned finished design with client
selecting and applying products and equipment
completing a full service to achieve a predetermined design, incorporating creative or classic chemical reformation techniques.
Evidence required for demonstration of consistent performance
For valid and reliable assessment of this unit, evidence should be gathered through a range of methods to indicate consistent performance.
It can be gathered from assessment of the unit of competency alone, through an integrated assessment activity or through a combination of both.
Evidence should be gathered as part of the learning process.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that will affect performance.
The following variables may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts. Bold italicised text from the performance criteria is detailed here.
Hair type and condition may include:
untreated naturally curly hair
untreated naturally wavy hair
chemically treated hair
strong or resistant natural curls
naturally straight hair
Haircut structure may include:
Enhancement may be full or partial head and may include:
changes in texture
adding curl root to point (spiral)
adding curl point to root (curl/volume)
relaxing natural curl
Clients may include:
people from a range of social, cultural or ethnic backgrounds and with a range of physical and mental abilities.
Chemical reformation straightening/relaxing products may include:
pre-process shampoos and softeners
pre- and post-process fillers and conditioning products
perming products in a variety of strengths
curl relaxers for chemically treated hair
hair straighteners for normal naturally wavy or curly hair
hair straighteners for strong or resistant natural curls
post-process care and styling products.
Chemical reformation tools may include:
perm rods and sticks in various shapes and sizes
medium-toothed combs with even edges
Client and operator comfort and safety may include:
providing protective gowning for client
applying straightening product 1cm from the hair root to avoid breakage
avoiding product contact with client and operator skin or eyes
wearing protective gloves for operator.
Relevant legislation may include:
federal, state and local health and hygiene legislation and regulations
occupational health and safety legislation and regulations.
Workplace policies and procedures may include:
client comfort and safety
health and hygiene.
Finishing tools and techniques may include:
roller/pin curl finishes.
Maintenance advice may include:
shampooing hair following procedure
intense protein treatments
sprays and lacquers
brushes and combs.
This unit contains employability skills.