Manage human factors in aviation operations

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver AVIF0014, 'Manage human factors in aviation operations'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Manage human factors in aviation operations' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.


Manage personal performance


Pre- and post-operational personal condition is managed to ensure safe and effective performance


Individual performance when conducting aviation operations is monitored against workplace standards, procedures and requirements


Degradation of physiological condition is recognised and appropriate strategies are implemented to ensure safe outcome of aviation operations


Degradation of psychological condition is recognised and appropriate strategies are implemented to ensure safe outcome of aviation operations


Sources of stress are identified and managed to maintain a safe aviation operating environment


Limitations to personal performance are communicated to crew/team to maintain a safe aviation operating environment


Communicate effectively within an aviation environment


Effective listening skills are applied


Questions are used to gain additional information


Information received is clarified/confirmed, interpreted, and accurately communicated or reported with due observation of ethics and protocols required of the operational environment


Communication is undertaken in varying situations with culturally diverse, familiar and unfamiliar individuals, teams and crews


Appropriate protocols and procedures are followed when using communications systems during routine and contingency aviation operations


Responses are sought and provided to others in a timely manner

Qualifications and Skillsets

AVIF0014 appears in the following qualifications:

  • AVI50315 - Diploma of Aviation (Commercial Pilot Licence - Helicopter)
  • AVI50215 - Diploma of Aviation (Commercial Pilot Licence - Aeroplane)
  • AVI40216 - Certificate IV in Aviation (Aviation Supervision)
  • AVI30416 - Certificate III in Aviation (Ground Operations and Service)
  • AVI30216 - Certificate III in Aviation (Rescue Crewman)
  • AVI40116 - Certificate IV in Aviation (Aircrewman)
  • AVI30116 - Certificate III in Aviation (Cabin Crew)