Review and maintain a website

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver BSBEBU401A, 'Review and maintain a website'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Review and maintain a website' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



1. Review website content and use

1.1. Monitor and analyse customer and user feedback in accordance with organisational timelines

1.2. Analyse automatically collected website data and identify trends

1.3. Make recommendations on changes to the website and its content in response to feedback and data analysis and approve changes scheduled for implementation

1.4. Review cost implications of the recommended changes to determine their viability

2. Update website

2.1. Replace superseded and inaccurate information with current information and add additional material in accordance with organisational requirements

2.2. Follow protocols for ensuring the accuracy and authenticity of information

2.3. Remove services no longer available or required and add new ones in accordance with organisational requirements

2.4. Check off-line information against that posted on the website and rectify discrepancies in accordance with organisational timelines

2.5. Follow security procedures for updating the website

3. Carry out non technical site maintenance

3.1. Analyse user feedback to confirm that faults have resulted from the site and are not user problems

3.2. Rectify faults and make improvements to the site in response to user feedback approved by the organisation

3.3. Add new web pages and/or active links and remove redundant pages and links in accordance with organisational requirements

3.4. Make site changes in response to changes in marketing strategy in accordance with organisational requirements and consideration of cost benefits

Qualifications and Skillsets

BSBEBU401A appears in the following qualifications:

  • PSP40112 - Certificate IV in Government
  • PSP50112 - Diploma of Government
  • SIT40212 - Certificate IV in Travel and Tourism
  • SIT31212 - Certificate III in Holiday Parks and Resorts
  • SFL30110 - Certificate III in Floristry
  • SFL40110 - Certificate IV in Floristry
  • SFL50110 - Diploma of Floristry Design
  • BSB30307 - Certificate III in Micro Business Operations
  • BSB41707 - Certificate IV in Recordkeeping
  • BSB40407 - Certificate IV in Small Business Management
  • BSB41307 - Certificate IV in Marketing
  • BSB30907 - Certificate III in Business Administration (Education)
  • BSB40507 - Certificate IV in Business Administration
  • BSB40207 - Certificate IV in Business
  • BSB40212 - Certificate IV in Business
  • ICA30111 - Certificate III in Information, Digital Media and Technology
  • SIT31312 - Certificate III in Travel
  • SIT40812 - Certificate IV in Holiday Parks and Resorts
  • PSP50104 - Diploma of Government
  • PSP40104 - Certificate IV in Government
  • CUS40209 - Certificate IV in Sound Production
  • CUS40309 - Certificate IV in Music Business
  • SIT30107 - Certificate III in Tourism
  • SIT30407 - Certificate III in Tourism (Visitor Information Services)
  • SIT30307 - Certificate III in Tourism (Tour Wholesaling)
  • SIT31209 - Certificate III in Holiday Parks and Resorts
  • SIT40809 - Certificate IV in Holiday Parks and Resorts
  • SIT30207 - Certificate III in Tourism (Retail Travel Sales)
  • SIT60107 - Advanced Diploma of Tourism
  • SIT40207 - Certificate IV in Tourism
  • SIT50409 - Diploma of Holiday Parks and Resorts
  • SIT50107 - Diploma of Tourism
  • SFI40311 - Certificate IV in Seafood Industry (Environmental Management)
  • SIT50412 - Diploma of Holiday Parks and Resorts
  • SFI40211 - Certificate IV in Fishing Operations
  • SFI40111 - Certificate IV in Aquaculture
  • SFI40511 - Certificate IV in Seafood Processing
  • SFI40611 - Certificate IV in Seafood Industry Sales and Distribution
  • BSB30912 - Certificate III in Business Administration (Education)
  • CUF40207 - Certificate IV in Interactive Digital Media
  • CUV40511 - Certificate IV in Arts Administration
  • CUV40311 - Certificate IV in Design
  • CUV40611 - Certificate IV in Opal Cutting and Polishing
  • CUL30111 - Certificate III in Information and Cultural Services
  • CUL40111 - Certificate IV in Library, Information and Cultural Services
  • CUL50111 - Diploma of Library and Information Services
  • SIT30212 - Certificate III in Travel
  • SIT30112 - Certificate III in Tourism
  • SIT40312 - Certificate IV in Hospitality
  • SIT40313 - Certificate IV in Hospitality

And the skillsets: