Establish and maintain a workgroup computer network

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver BSBITB501A, 'Establish and maintain a workgroup computer network'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Establish and maintain a workgroup computer network' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



1. Manage establishment of a workgroup network

1.1. Determine current and anticipated future network requirements with nominated person in accordance with organisational policy and budgetary constraints

1.2. Ensure selected network is compatible with current organisational software, hardware and work practices

1.3. Obtain and install equipment in accordance with organisational requirements and manufacturers' instructions

1.4. Install software in accordance with organisational requirements and the manufacturers' instructions

1.5. Ensure establishment of network promotes efficiency and access for users

2. Manage maintenance of a workgroup network

2.1. Establish and maintain records to ensure control and security of hardware and software stock, in accordance with organisational policy and procedures

2.2. Respond to network problems and rectify minor faults in accordance with organisational requirements

2.3. Report major problems and consult computer experts in accordance with organisational policy and procedures

2.4. File and store software in accordance with organisational procedures

2.5. Recommend improvement suggestions for the network to appropriate personnel

3. Assist and train network users

3.1. Provide training for staff in using the network in accordance with needs

3.2. Assist network users to maximise network potential

3.3. Examine user skills and provide access to appropriate training to improve individual and workgroup efficiency of network use

Qualifications and Skillsets

BSBITB501A appears in the following qualifications:

  • PRM40509 - Certificate IV in Asset Maintenance (Waste Management)
  • FNS60510 - Advanced Diploma of Superannuation
  • SIS50110 - Diploma of Facility Management
  • SIS50510 - Diploma of Sport Coaching
  • CPP50409 - Diploma of Property Services (Business Broking)
  • BSB50207 - Diploma of Business
  • BSB50407 - Diploma of Business Administration
  • CPP40911 - Certificate IV in Waste Management
  • CPP50811 - Diploma of Waste Management
  • FNS60513 - Advanced Diploma of Superannuation