Support group activities

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver CHCGROUP302D, 'Support group activities'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Support group activities' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



1. Identify the purpose of the group

1.1 Identify and determine with members of the group, activities which meet the group purpose

1.2 Discuss and establish with all group members, rules for group behaviour

1.3 Identify, acknowledge and respect individual differences of workers and group members

1.4 Seek, identify and accommodate goals, needs and expectations of participants according to available resources

2. Establish relationship with the group

2.1 Define roles played by group members including the worker

2.2 Encourage a suitable level of participation

2.3 Inform group of resources available to meet group needs

2.4 Assess capacity of the worker to respond to group's needs and communicate to the group, in an appropriate manner

2.5 Identify and implement the most appropriate support to achieve the objectives of the activity

2.6 Model clear communication to group members

2.7 Encourage group members to use clear and appropriate communication

2.8 Respect individual differences and needs in communication and interaction with group members

2.9 Ensure communication and interactions with group are appropriate to aim and purpose of group

2.10 Implement appropriate processes as necessary to address breaches of behaviour

2.11 Encourage participants to agree on and abide by a set of appropriate guidelines

2.12 Promote group achievements in a way which motivates and recognises participants' efforts

2.13 Keep records of group interaction, where required, in a manner consistent with organisation's documentation requirements

3. Organise resources for group activities

3.1 Work to ensure adequate resourcing is available

3.2 Communicate to group availability of resources and guidelines for use

3.3 Encourage cooperative approach to the use of resources

3.4 Complete reports on use of resources if required

3.5 Ensure reports are completed to standard required by organisation

Qualifications and Skillsets

CHCGROUP302D appears in the following qualifications:

  • PUA31404 - Certificate III in Public Safety (Community Safety)
  • CHC30108 - Certificate III in Community Services Work
  • CHC40808 - Certificate IV in Community Development
  • CHC41808 - Certificate IV in Youth Work
  • CHC30408 - Certificate III in Disability
  • CHC20108 - Certificate II in Community Services
  • CHC30208 - Certificate III in Aged Care
  • CHC30308 - Certificate III in Home and Community Care
  • CHC30608 - Certificate III in Active Volunteering
  • HLT32307 - Certificate III in Indigenous Environmental Health
  • HLT32207 - Certificate III in Population Health
  • HLT52207 - Diploma of Aboriginal and/or Torres Strait Islander Primary Health (Community Care)
  • CHC42912 - Certificate IV in Mental Health Peer Work
  • CHC30212 - Certificate III in Aged Care
  • CHC30612 - Certificate III in Active Volunteering
  • CHC41812 - Certificate IV in Youth Work
  • CHC30112 - Certificate III in Community Services Work
  • CHC20112 - Certificate II in Community Services
  • CHC30312 - Certificate III in Home and Community Care
  • HLT32212 - Certificate III in Population Health
  • HLT32312 - Certificate III in Indigenous Environmental Health
  • PUA31412 - Certificate III in Public Safety (Community Safety)

And the skillsets: