Facilitate support for personal care needs

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver CHCICS401A, 'Facilitate support for personal care needs'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Facilitate support for personal care needs' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)

Elements and Performance Criteria



1. Determine a person's personal care support requirements

1.1 Review referral and other information to gain an indication of the client's personal care support requirements

1.2 Discuss the purpose of a personal care needs assessment with the client

1.3 Work with client (and carer) to identify existing skills

1.4 Work with client (and carer) to determine areas of personal care that require support

1.5 Determine the level of personal support required by the person

1.6 Determine the level of support provided by the carer

1.7 Determine a client's preferences for personal care support

1.8 Gather information about personal need support requirements in a manner that respects personal esteem and dignity

1.9 Gather information according to organisation policy and procedures

2. Develop and implement personal care support plan

2.1 Discuss with client the need to maintain their existing relevant skills, and/or increase skills

2.2 Identify and discuss options with client for personal care support that maintains existing skills, and/or increase other skills

2.3 Check that the client (and carer) understand options

2.4 Discuss the worker role in personal care support, the client's role and the carer's role and check that details are appropriate

2.5 Describe to client (and carer) necessary processes, equipment and aids

2.6 Describe health care requirements and associated support activities within organisation policies, protocols and procedures

2.8 Clarify with client difficulties in meeting their needs and address with organisation protocols

2.9 Provide people with information to assist them in meeting their personal needs

2.10 Implement personal care support plan and record and analyse outcomes

2.11 Maintain client confidentiality, privacy and dignity within organisation policy and protocols

2.12 Work with client (and carer) to document plan according to organisation policies, protocols and procedures

3. Determine risks associated with providing personal care support

3.1 Conduct environmental risk assessment for functions associated with personal care needs

3.2 Conduct risk assessment specific to client's circumstances relevant to personal care needs

3.3 Discuss elements of risk with client (and carer)

3.4 Work with client (and carer) to identify strategies to remove or reduce risk

3.5 Develop strategies to remove or reduce risk according to organisation policy and procedures and legislative requirements

3.6 Identify other risks to client and report accordingly

3.7 Adjust personal care support plan to include strategies to remove or reduce risk

4. Provide and monitor personal care support

4.1 Provide information and support for client to monitor their own personal care requirements where appropriate

4.2 Respond to variations in client's circumstances that could affect the personal care needs support requirements

4.3 Work with client (and carer / support worker where appropriate) to make any required adjustments to personal care support

4.4 Where required, assist client with:


bed bathing


dressing, undressing and grooming

toileting and the use of continence aids

eating and drinking using appropriate feeding techniques

oral hygiene

mobility and transfer including in and out of vehicles and falls recovery techniques

4.5 Provide support or assistance with technical care activities according to the personal care support plan and organisation policies, protocols and procedures

5. Complete reporting and documentation

5.1 Comply with the organisation's reporting requirements including reporting observations to supervisor

5.2 Complete documentation according to organisation policy and protocols

5.3 Maintain documentation in a manner consistent with reporting requirements

5.4 File documentation organisation policy and protocols

Qualifications and Skillsets

CHCICS401A appears in the following qualifications:

  • CHC40108 - Certificate IV in Aged Care
  • CHC40208 - Certificate IV in Home and Community Care
  • CHC40308 - Certificate IV in Disability