Provide or assist with oral hygiene

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver CHCOHC406A, 'Provide or assist with oral hygiene'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Provide or assist with oral hygiene' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



1. Identify client's oral hygiene requirements and work within a person-centred approach to ensure good oral health

1.1 Review individualised care support plan with client and/or supervisor to confirm support requirements to address client's oral hygiene needs

1.2 Work effectively with clients from a diverse range of backgrounds to meet individual preferences in relation to provision of support or assistance with oral hygiene

1.3 Discuss and confirm the client's level of participation in meeting their own oral hygiene preferences and provide information to the client and/or carer or substitute decision maker as required

1.4 Confirm oral hygiene requirements are within scope of own knowledge, skills and work role and seek appropriate assistance where client requirements are outside scope

1.5 Take into account and address potential impacts that provision of oral hygiene may have on the client and address any situations of risk or potential risk associated with the provision of support and confirm actions with supervisor

1.6 Identify oral hygiene products, processes and aids for providing assistance and promoting independence in line with client's individualised care support plan

1.7 Ensure all actions are in line with legislative requirements, standards and organisation guidelines

2. Assist and support clients in their identified oral hygiene needs

2.1 Prepare and use in an appropriate, safe and client preferred manner:

oral hygiene products and aids for teeth and soft tissue

oral hygiene products and aids for dentures

other materials required for oral hygiene

2.2 Inform client of processes to take place

2.3 Provide support or assistance with oral hygiene tasks according to the individualised care support plan, organisation policies and procedures and with awareness of identified individual client preferences or risk, including:


soft tissue care

care of dentures

use of alcohol-free mouthwash

interdental cleaning

2.4 Incorporate standard toothbrush care into procedures

2.5 Where appropriate encourage client to wear, insert and remove own dentures in line with care plan and, where necessary, support and assist clients with care of dentures to industry standards

2.6 Use techniques to improve oral hygiene practices and modified oral hygiene methods and aids where identified as needed

2.7 Use standard precautions and, where necessary, additional precautions to address infection control requirements in all oral hygiene practices

3. Assist and support clients in an appropriate manner

3.1 Provide oral hygiene support or assistance in an appropriate environment

3.2 Use effective communication, appropriatebody language and a caring attitude to facilitate client understanding of, and comfort with, oral hygiene processes taking place

3.3 Clarify and address difficulties in providing support, including client behavioural responses with client and supervisor within organisation protocols

3.4 Use recommended alternative techniques or arrangements in case of client refusal or inability to comply as recommended in the individualised care support plan

3.5 Recognise signs that indicate potential for an oral health problem, including distress or behaviours of concern, especially in clients unable to articulate their symptoms or concerns

3.6 Maintain confidentiality, privacy, dignity and respect of the client within organisation policies and procedures

4. Recognise and report changes in client oral hygiene requirements

4.1 Regularly review oral hygiene techniques being used to ensure oral health is maintained according to the oral health care plan

4.2 Identify variations in oral hygiene support requirements and/or report to supervisor and/or other appropriate personnel

4.3 Work with client and/or supervisor and/or other appropriate personnel to identify required changes to procedures and aids

5. Identify variations in client behaviour and habits and if appropriate undertake visual oral check

5.1 Identify client behaviour and habits that may indicate oral health issues or associated pain or discomfort

5.2 Identify signs and symptoms of potential oral health issues that may indicate variation from normal or warrant attention by an oral health practitioner

5.3 Observe, listen for self-reports and question client and/or carer, and/or other relevant people as required to determine whether the client is experiencing any pain or discomfort that may be associated with oral health issues

5.4 Take into account contributing factors that may produce variation from normal behaviour

5.5 Obtain consent from the client or substitute decision maker to conduct a basic visual oral check and questioning if necessary in line with legislative requirements, organisation guidelines and within own work role

5.6 Ensure comfort of client by developing trust and rapport and working in an appropriate environment and at an optimal time

5.7 Ensure client is in a position which provides visual access to the mouth seeking their assistance to open their own mouth to minimise contact with the mouth using appropriate infection control procedures

5.8 Provide support for client's head or chin if necessary to enhance visual access without creating discomfort for the client

6. Complete reporting and documentation according to organisation policies and procedures

6.1 Document and report oral hygiene practices performed

6.2 Document and report any concerns arising during oral hygiene practices

6.3 Maintain and file documentation

Qualifications and Skillsets

CHCOHC406A appears in the following qualifications:

  • CHC40108 - Certificate IV in Aged Care
  • CHC40208 - Certificate IV in Home and Community Care
  • CHC40308 - Certificate IV in Disability
  • CHC30208 - Certificate III in Aged Care
  • CHC30308 - Certificate III in Home and Community Care
  • HLT51607 - Diploma of Nursing (Enrolled/Division 2 nursing)
  • HLT44007 - Certificate IV in Aboriginal and/or Torres Strait Islander Primary Health (Community Care)
  • HLT51007 - Diploma of Population Health
  • HLT61307 - Advanced Diploma of Aboriginal and/or Torres Strait Islander Primary Health (Community Care)
  • HLT61107 - Advanced Diploma of Nursing (Enrolled/Division 2 nursing)
  • HLT51107 - Diploma of Indigenous Environmental Health
  • HLT43007 - Certificate IV in Dental Assisting
  • HLT33207 - Certificate III in Aboriginal and/or Torres Strait Islander Primary Health Care
  • HLT43407 - Certificate IV in Nursing (Enrolled/Division 2 nursing)
  • HLT52207 - Diploma of Aboriginal and/or Torres Strait Islander Primary Health (Community Care)
  • HLT42507 - Certificate IV in Allied Health Assistance
  • HLT42512 - Certificate IV in Allied Health Assistance
  • HLT43012 - Certificate IV in Dental Assisting
  • HLT51112 - Diploma of Indigenous Environmental Health
  • HLT51012 - Diploma of Population Health
  • HLT33212 - Certificate III in Aboriginal and-or Torres Strait Islander Primary Health Care
  • HLT51612 - Diploma of Nursing (Enrolled-Division 2 nursing)

And the skillsets: