Supervise work

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver CHCORG406B, 'Supervise work'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Supervise work' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



1. Induct and orient staff

1.1 Establish and maintain working relationship with workers

1.2 Provide new workers with information about the organisation, team/workgroup and their work roles and responsibilities

1.3 Provide workers with access to resources, support and networks required in their role

1.4 Ensure new workers have a job description and work plan

1.5 Provide new workers with information about available skills development options if required

2. Clarify and review work plan with worker and/or team / workgroup

2.1 Discuss and clarify implications, expectations and potential issues arising from work plan from the perspective of the worker, the organisation and, where appropriate, clients

2.2 Consult with individual worker and associated workgroup where appropriate and clarify how work plan is to be implemented to address identified objectives in accordance with organisation values, standards and guidelines and specific work role requirements

2.3 Review work plan regularly in discussion with worker and workgroup, where appropriate

2.4 Discuss work role, functions and issues and adjust work plan if necessary

3. Monitor performance in consultation with worker

3.1 Identify, agree and document performance goals

3.2 Regularly review worker's performance against agreed criteria/expectations in line with organisation guidelines

3.3 Provide feedback to worker on performance and discuss

3.4 Identify short and longer term skills and knowledge development needs or preferences in consultation with worker

3.5 Develop and document individual training and development plans in consultation with worker

3.6 Develop strategies and provide support for ongoing development of worker and/or workgroup

4. Support workers in their work role

4.1 Discuss work load and other work-related issues with workers on a regular basis

4.2 Explore and implement support mechanisms to address issues in line with individual, workgroup and organisation requirements

4.3 Support workers and workgroup to identify and resolve work-related issues

4.4 Support workers to establish and maintain effective relationships with colleagues, clients, communities and other service providers in line with requirements of their work role

4.5 Identify areas of tension or conflict in relationships and take steps to address contributing factors and issues

4.6 Provide coaching as required to develop and enhance workers' skills and knowledge in line with work role requirements

5. Provide leadership to the team

5.1 Assist team to identify and work towards goals and objectives in line with organisation's values and directions

5.2 Provide support and encouragement to the team and take steps to maintain or improve cooperation and cohesiveness

5.3 Identify barriers to team effectiveness and potential causes or factors contributing to those barriers

5.4 Put in place strategies to enhance team effectiveness by addressing identified barriers

6. Assist workers to plan career paths

6.1 Discuss worker's career options and preferences

6.2 Identify opportunities for career progression or development

6.3 Identify training and development needs in line with individual preferences and organisation requirements

6.4 Develop and document an individual training and development plan to reflect individual and organisation requirements

6.5 Assist workers to develop their skills and knowledge in line with individual and organisation guidelines

Qualifications and Skillsets

CHCORG406B appears in the following qualifications:

  • CHC40108 - Certificate IV in Aged Care
  • CHC40208 - Certificate IV in Home and Community Care
  • CHC52008 - Diploma of Community Services (Case management)
  • CHC40308 - Certificate IV in Disability
  • CHC52208 - Diploma of Community Services Coordination
  • CHC40708 - Certificate IV in Community Services Work
  • CHC51608 - Diploma of Employment Services
  • CHC42508 - Certificate IV in Community Services (Information, advice and referral)
  • CHC42008 - Certificate IV in Employment Services
  • CHC40908 - Certificate IV in Social Housing
  • CHC51008 - Diploma of Children's Services (Outside school hours care)
  • CHC40508 - Certificate IV in Mental Health
  • CHC50808 - Diploma of Social Housing
  • CHC52310 - Diploma of Community Services (Development and/or Humanitarian Assistance)
  • CHC30208 - Certificate III in Aged Care

And the skillsets: