Supervise offender management practices

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver CSCOFM503A, 'Supervise offender management practices'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Supervise offender management practices' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



1Develop case management approaches.

1.1 Ensure statutory requirements and obligations relevant to offenders are reflected in case management practices, including the degree of assessed risks and the organisation's objectives and strategic plan.

1.2 Check that case management practices meet recording and reporting requirements according to the organisation's policies and procedures and ethical responsibilities.

1.3 Apply flexible case management practices to allow for individual requirements, cultural factors and differences.

1.4 Ensure that case management practices provide suitable and transparent protection for the rights and welfare of offenders and staff.

1.5 Actively involve case management teams and support agencies in the design and evaluation of case management approaches.

2Supervise case management meetings.

2.1 Consult with all people with an interest in offenders' outcomes and program and advise on the purpose and structure of the meeting.

2.2 Check and confirm the roles, responsibilities and expectations of people participating in the meeting.

2.3 Ensure that information is shared with offenders using effective two-way communication techniques that comply with relevant procedures.

2.4 Use communication methods that suit offenders and people with key interests in the offender's case management.

2.5 Identify the requirements and conditions of service provision and establish agreement with offenders.

2.6 Define issues arising from involuntary participation and possible resistance and negotiate the consequences with offenders and service providers.

2.7 Define offenders' needs, rights and obligations and ensure that the rights of all concerned are protected.

3Supervise case management plans.

3.1 Check that case management plans reflect assessments of offenders' needs and risks and organisation's objectives and programs.

3.2 Use case plans to focus and encourage offenders to set and achieve realistic targets for change or action and to take personal responsibility.

3.3 Ensure case management plans reflect the full range of immediate, short and long-term needs and risks of offenders and other relevant parties.

3.4 Create action plans that reflect the case management approach appropriate for offenders' needs and risks and available programs and services.

3.5 Determine and define processes for monitoring and changing case plans.

3.6 Put strategies in place to deal with complex or high-risk situations.

3.7 Match case plan requirements to experience, workload and geographical location of staff and support agencies.

4Support case management staff.

4.1 Select and allocate staff members according to their skills and interests in case management and available time and resources.

4.2 Provide staff members with training and skills development to extend and promote their case management competencies and confidence.

4.3 Consult with staff members and routinely involve them actively in the design and evaluation of case management processes and/or practices.

4.4 Provide staff members with opportunities to extend their experience in all aspects of case management.

4.5 Support staff members with the resources needed to play an effective role in case management.

4.6 Encourage staff members to assess their performance in case management and to continuously improve their personal practice.

4.7 Provide guidance, counselling and debriefing routinely through team activities and individual contact with staff.

5Review case work activities and programs.

5.1 Continuously monitor the effectiveness of case management processes and practices against agreed goals, relevant services and programs, offender and stakeholder satisfaction.

5.2 Assess and develop the need for changes to case plans, including the need for ongoing intervention and strategies for alternatives.

5.3 Successfully negotiate proposed changes arising from case reviews with relevant parties.

5.4 Check that processes for case closure comply with case plan and organisational procedures.

Qualifications and Skillsets

CSCOFM503A appears in the following qualifications:

  • CSC50107 - Diploma of Correctional Administration
  • CSC50112 - Diploma of Correctional Administration