Operate central monitoring station

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver CSCSAS207A, 'Operate central monitoring station'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Operate central monitoring station' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)

Elements and Performance Criteria



1Update monitoring centre information.

1.1 Check security information for accuracy and currency.

1.2 Log incidents and their responses according to instructions and procedures.

1.3 Install changes to the database as required.

2Communicate with team members.

2.1 Give clear, accurate and up-to-date security information to team members.

2.2 Confirm authorised technical staff to use the security system according to procedures.

2.3 Verify changes to database for maintenance and response.

2.4 Conduct debriefing sessions with alternative shift according to assignment instructions and procedures.

2.5 Identify issues requiring resolution or attention and allocate priority and appropriate resources.

3Screen information.

3.1 Verify authenticity of incoming callers according to procedures and authorisations.

3.2 Request and verify passwords and codes according to procedures and authorisations.

3.3 Check and verify changes to information and/or requirements according to procedures and instructions.

3.4 Refer disputed verifications of callers and information to authorised personnel.

4Respond to alarms.

4.1 Identify alarm signal accurately and immediately.

4.2 Identify the priority of alarm signals and respond according to procedures and emergency response.

4.3 Log incidents and their responses according to instructions.

Qualifications and Skillsets

CSCSAS207A appears in the following qualifications:

  • CSC30207 - Certificate III in Correctional Practice (Custodial)
  • CSC20107 - Certificate II in Justice Services
  • CSC20112 - Certificate II in Justice Services
  • CSC30112 - Certificate III in Correctional Practice