Assess credit applications

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver FNSCRD401A, 'Assess credit applications'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Assess credit applications' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



1. Satisfy initial enquiry

1.1. Customer initial enquiries on the type, range and availability of credit are responded to and information provided in ways which show courtesy and respect for and recognise the special needs of the customer

1.2. Basic information such as terms and conditions and interest rate are advised and potential securitisation needs determined in accordance with credit policy and legislative requirements

2. Assess and monitor credit information

2.1. Credit applications and documentation are verified in accordance with organisation policy and procedures to maintain accuracy of credit database information

2.2. Credit information is analysed to establish that sufficient evidence of accurate information has been provided

2.3. Processing of applications is completed in accordance with organisation risk policy and timelines

2.4. Continuing liaison with debtor and relevant internal and external personnel is maintained to ensure information is kept up to date and disseminated appropriately

3. Assess the risk

3.1. Applicant's financial circumstances are identified in order determine the level of risk associated with the application

3.2. Possible risks associated with the application or applicant are identified and evaluated in order to minimise or protect against risk

3.3. The need to take security to minimise risk exposure is identified in accordance with organisation credit policies

3.4. Assessment is documented in accordance with organisation procedures

4. Establish credit terms and limits

4.1. Credit decision is made based on assessed information and in accordance with organisation risk management policy

4.2. Credit terms and limits are determined within organisation credit policy guidelines and current criteria for risk management objectives and customer is advised of the credit decision promptly and courteously

4.3. Credit account administration is completed according to organisation credit policy and timelines and legislative requirements

Qualifications and Skillsets

FNSCRD401A appears in the following qualifications:

  • FNS41210 - Certificate IV in Mobile Banking
  • FNS41010 - Certificate IV in Banking Services
  • FNS40110 - Certificate IV in Credit Management
  • FNS40111 - Certificate IV in Credit Management
  • FNS41011 - Certificate IV in Banking Services
  • FNS41211 - Certificate IV in Mobile Banking
  • FNS41811 - Certificate IV in Financial Services