Care for the home environment of clients

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver HLTCSD307D, 'Care for the home environment of clients'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Care for the home environment of clients' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



1. Obtain correct information regarding client and their environmental needs

1.1 Obtain client information and requirements for the home care or domestic assistance plan from supervisor or coordinator

1.2 Contact client and negotiate an appropriate time for service

1.3 Record details of visit/service as required

2. Provide information for client

2.1 Inform client of care or assistance to be provided

2.2 Inform client of limitations to service provision where required

2.3 Maintain client confidentiality

3. Monitor and maintain equipment

3.1 Check equipment regularly to identify service, repair or replacement needs

3.2 Refer to manufactures guidelines/instructions for equipment where appropriate

3.3 Arrange/report service and/or repairs

4. Implement home care or domestic assistance plan

4.1 Select appropriate equipment to undertake the required home care or domestic assistance tasks

4.2 Undertake tasks in a systematic sequence to ensure that the outcomes of the home care or assistance plan are met

4.3 Clean and store equipment in an orderly manner as required after tasks are completed

4.4 Follow relevant document procedures/criteria

4.5 Provide feedback regarding service to supervisor or coordinator according to established procedures

5. Maintain a safe and hygienic home environment for clients

5.1 Follow WHS guidelines in implementing the home care or assistance plan to avoid safety hazards for self and clients

5.2 Maintain established standards of hygiene for self and clients when implementing the home care or assistance plan

5.3 Follow established procedures for infection control where required when implementing the home care or assistance plan

6. Monitor client service

6.1 Obtain feedback from client to determine that procedure/service is satisfactory

6.2 Seek advice from appropriate sources to maintain best practice service delivery to clients

6.3 Address performance issues to maintain the agreed standard of service delivery

Qualifications and Skillsets

HLTCSD307D appears in the following qualifications:

  • CHC20112 - Certificate II in Community Services
  • CHC30312 - Certificate III in Home and Community Care
  • HLT32512 - Certificate III in Health Services Assistance