Apply workplace procedures

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver MSAPMSUP100A, 'Apply workplace procedures'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Apply workplace procedures' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria




Performance criteria describe the required performance needed to demonstrate achievement of the element. Assessment of performance is to be consistent with the evidence guide.

1. Identify industry sector.

1.1 Identify the industry sector.

1.2 Recognise the major competitors in the industry and their products.

1.3 Identify career opportunities within the industry sector.

1.4 Explain the major external issues facing the industry.

2. Identify products and customers.

2.1 Identify company products.

2.2 Identify needs of external customers in line with organisation priorities.

2.3 Identify needs of internal customers.

2.4 Identify the role of quality processes in meeting product standards.

2.5 Identify your role in meeting customer requirements.

3. Recognise plant structure and processes.

3.1 Identify key production sites/areas.

3.2 Explain role of individual in organisational structure.

3.3 Describe the production process within own work area and relationship with other parts of the production process.

4. Identify workplace role and responsibilities.

4.1 Identify company objectives.

4.2 Identify organisational policies and guidelines in relation to job role.

4.3 Describe key responsibilities including OHS of own section/team and functional area.

4.4 Identify task requirements and work role.

4.5 Explain individual role in achieving section/team, plant and company objectives.

5. Follow workplace procedures.

5.1 Identify existing sources of work instructions relevant to job role.

5.2 Follow work instructions in undertaking tasks.

5.3 Follow work instructions for recording process.

5.4 Seek advice from relevant personnel in clarifying work instructions when appropriate.

6. Recognise quality requirements.

6.1 Identify instances of variation in quality from specifications or work instructions.

6.2 Identify basic quality concepts to work activities.

6.3 Follow organisation procedures for reporting and managing variations.

6.4 Report problems with materials/product quality to supervisors.

6.5 Explain organisation procedures for identifying and suggesting improvements to improve product quality.

6.6 Work within the organisation quality system.

7. Plan and organise a personal daily routine

7.1 Plan daily routine to take into account rosters, industrial agreements and workplace procedures.

7.2 See clarification of requirements of tasks when appropriate.

7.3 Agree achievable time and other performance measures.

7.4 Complete tasks and identify and report variations to plan.

Qualifications and Skillsets

MSAPMSUP100A appears in the following qualifications:

  • PMB30107 - Certificate III in Polymer Processing
  • PMB20107 - Certificate II in Polymer Processing
  • PMB40107 - Certificate IV in Polymer Technology
  • MSA20107 - Certificate II in Process Manufacturing
  • MSA20510 - Certificate II in Recreational Vehicle Service and Repair
  • MSA30107 - Certificate III in Process Manufacturing
  • MSA40710 - Certificate IV in Recreational Vehicle and Accessories Retailing
  • MSA30610 - Certificate III in Recreational Vehicle Manufacture
  • MSA20610 - Certificate II in Recreational Vehicle Manufacture
  • MSA30510 - Certificate III in Recreational Vehicle Service and Repair
  • MSA30309 - Certificate III in Surface Preparation and Coating Application
  • MSA30710 - Certificate III in Recreational Vehicle and Accessories Retailing
  • MSA40510 - Certificate IV in Recreational Vehicles
  • MSA10207 - Certificate I in Process Manufacturing
  • PMA20108 - Certificate II in Process Plant Operations
  • PMA30108 - Certificate III in Process Plant Operations
  • PMA40108 - Certificate IV in Process Plant Technology
  • PMA20108 - Certificate II in Process Plant Operations
  • PMA30108 - Certificate III in Process Plant Operations
  • PMA40108 - Certificate IV in Process Plant Technology
  • PMC30110 - Certificate III in Manufactured Mineral Products
  • PMC20110 - Certificate II in Manufactured Mineral Products
  • PMC40110 - Certificate IV in Manufactured Mineral Products
  • MSA40311 - Certificate IV in Process Manufacturing
  • PMA40113 - Certificate IV in Process Plant Technology
  • PMA30113 - Certificate III in Process Plant Operations
  • PMA20113 - Certificate II in Process Plant Operations