Promote the values and ethos of public service

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver PSPETHC501B, 'Promote the values and ethos of public service'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Promote the values and ethos of public service' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



1. Promote ethical standards

1.1 Interpretation of ethical standards is discussed with senior staff to ensure common understanding of requirements

1.2 The ethical obligations of public service and the consequences of unethical conduct are explained to others in a manner suited to their levels of understanding, experience and specific needs

1.3 Conduct of self and others is assessed against ethics standards, legislation and guidelines, and feedback or assistance is timely, constructive, and consistent

1.4 Impartial, culturally and politically neutral advice is provided in accordance with organisational procedures

1.5 Resolution and/or referral of ethical problems identified in dealings with staff and the public are used as learning opportunities within the workgroup without compromising privacy and confidentiality considerations

2. Assist staff to avoid conflicts of interest

2.1 Conflict of interest requirements are explained to staff using language and supporting material suitable to their needs and the situations they are likely to experience

2.2 Matters involving competing interests or conflicting views on appropriate action are discussed with staff, and resolved or referred in accordance with policy and guidelines

3. Model and foster integrity of conduct

3.1 Personal work practices are used to provide a consistent example of desired ethical conduct, and staff/team values are developed through collaboration and leadership

3.2 Ethical, lawful and reasonable directions are provided to staff, and protection is provided from reprisals for refusing others' directions to act unethically

3.3 The principles of procedural fairness are modelled and explained to others using strategies and language suited to their levels of understanding, experience and specific needs

3.4 Decision making which upholds ethical standards is used, promoted and explained to others

3.5 The risk of unethical conduct is assessed in accordance with organisational guidelines, and changes to policies or practices are recommended to improve outcomes

3.6 The reporting of suspected unethical conduct is encouraged, dealt with in a confidential manner and acted on promptly, and in accordance with policy and procedures

Qualifications and Skillsets

PSPETHC501B appears in the following qualifications:

  • CUL50104 - Diploma of Library-Information Services
  • PSP51012 - Diploma of Government (Land Administration)
  • PSP51312 - Diploma of Government (Project Management)
  • PSP50112 - Diploma of Government
  • PSP50204 - Diploma of Government (Community Capacity)
  • PSP51404 - Diploma of Government (Policy Development)
  • PSP51804 - Diploma of Government (Security)
  • PSP51104 - Diploma of Government (Management)
  • PSP52510 - Diploma of Government (Procurement and Contracting)
  • PSP51704 - Diploma of Government (Investigation)
  • PSP51904 - Diploma of Government (Workplace Inspection)
  • PSP52110 - Diploma of Government (Workplace Relations)
  • PSP50304 - Diploma of Government (Court Services)
  • PSP52008 - Diploma of Government (Rail Safety Regulation)
  • PSP51204 - Diploma of Government (Occupational Health Safety)
  • PSP50604 - Diploma of Government (Fraud Control)
  • PSP51004 - Diploma of Government (Land Administration)
  • PSP50104 - Diploma of Government
  • PSP50904 - Diploma of Government (Injury Management
  • PSP52210 - Diploma of Government (Trade Measurement)
  • PSP50804 - Diploma of Government (Human Resources)
  • PSP51304 - Diploma of Government (Project Management)
  • PSP50504 - Diploma of Government (Financial Services)
  • PSP51212 - Diploma of Government (Occupational Health & Safety)
  • PSP51412 - Diploma of Government (Policy Development)
  • PSP52012 - Diploma of Government (Rail Safety Regulation)
  • PSP52112 - Diploma of Government (Workplace Relations)
  • BSB51413 - Diploma of Project Management
  • PSP51812 - Diploma of Government (Security)
  • PSP50512 - Diploma of Government (Financial Services)
  • PSP50812 - Diploma of Government (Human Resources)
  • PSP51912 - Diploma of Government (Workplace Inspection)
  • PSP50212 - Diploma of Government (Community Capacity)
  • PSP52212 - Diploma of Government (Trade Measurement)
  • PSP50612 - Diploma of Government (Fraud Control)
  • PSP51112 - Diploma of Government (Management)
  • PSP52512 - Diploma of Government (Procurement and Contracting)
  • PSP50912 - Diploma of Government (Injury Management)
  • PSP52612 - Diploma of Government (Road Transport Compliance)
  • PSP50312 - Diploma of Government (Court Services)
  • PSP51712 - Diploma of Government (Investigation)
  • BSB51415 - Diploma of Project Management

And the skillsets: