Maintain and enhance confidence in public service

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver PSPETHC601B, 'Maintain and enhance confidence in public service'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Maintain and enhance confidence in public service' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



1 Provide ethical leadership

1.1 Ethical conduct is modelled, and reinforced in others

1.2 The professionalism required of public servants is communicated and encouraged in ways suited to the diversity of the workforce

1.3 Staff are encouraged to raise ethical dilemmas, are provided with frameworks for ethical decision making and policy setting, and coached in their application

1.4 Staff are provided with opportunities to develop skills in identifying and resolving situations requiring ethical judgment

1.5 Clarification of the ethical aspects of decisions/actions and advice and guidance on more complex ethical problems are provided promptly and documented in accordance with organisational policy and procedures

1.6 The reporting of suspected unethical conduct is encouraged, dealt with in a confidential manner and acted on promptly, and in accordance with policy and procedures

1.7 The work environment is monitored and policies/organisational procedures are evaluated for consistency with public sector standards, and changes are recommended where necessary

2. Balance competing public interests

2.1 Consideration of relevant facts is undertaken comprehensively, and weightings given to competing interests are unbiased, transparent and defensible

2.2 Decision making processes are used transparently, and accountably and reasoning/grounds for decisions are documented in accordance with policy and procedures

2.3 Objective and impartial advice is provided to government regarding policy decisions relating to the public interest

2.4 Where staff indicate conflicts of interest, action is taken immediately to resolve the situation in accordance with policy and procedures

3. Establish and monitor processes and practices that encourage integrity

3.1 Organisational processes and practices are developed or reviewed to ensure they meet the requirements of procedural fairness and accountability

3.2 Processes are developed containing mechanisms to ensure that public resources are used in accordance with public sector ethics standards, legislation, policy and/or guidelines

3.3 Risk management strategies are included in processes and meet client, staff and organisational needs for transparency and accountability

3.4 Processes and practices are monitored to ensure they encourage and support those reporting unethical conduct and protect them from reprisals

3.5 Action is taken to ensure that the ethical standard of conduct of contractors is consistent with the requirements of the contracting organisation

Qualifications and Skillsets

PSPETHC601B appears in the following qualifications:

  • PUA60806 - Advanced Diploma of Public Safety (Defence Public Affairs)
  • PSP61212 - Advanced Diploma of Government (Procurement and Contracting)
  • PSP60304 - Advanced Diploma of Government (Financial Management)
  • PSP60104 - Advanced Diploma of Government
  • PSP60904 - Advanced Diploma of Government (Workplace Inspection)
  • PSP60404 - Advanced Diploma of Government (Human Resources)
  • PSP60604 - Advanced Diploma of Government (Occupational Health Safety)
  • PSP60504 - Advanced Diploma of Government (Management)
  • PSP61210 - Advanced Diploma of Government (Procurement and Contracting)
  • PSP60412 - Advanced Diploma of Government (Human Resources)
  • PSP60912 - Advanced Diploma of Government (Workplace Inspection)
  • PSP61312 - Advanced Diploma of Government (Road Transport Compliance
  • PSP60312 - Advanced Diploma of Government (Financial Management)
  • DEF60812 - Advanced Diploma of Defence Public Affairs
  • PSP60512 - Advanced Diploma of Government (Management)
  • PSP60112 - Advanced Diploma of Government
  • PSP60612 - Advanced Diploma of Government (Occupational Health & Safety)
  • DEF60912 - Defence Public Affairs