Manage performance management system

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver PSPHR616A, 'Manage performance management system'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Manage performance management system' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



1. Develop performance management framework

1.1 Goals, objectives and required outcomes for the organisation's performance management framework are determined/confirmed in consultation with key stakeholders to improve the work effectiveness of the organisation.

1.2 The performance management framework is established/developed through consideration of existing good practice models and is integrated with other key human resource functions and areas.

1.3 The framework is linked to the organisation's operating context and strategic direction and developed through consultation with key stakeholders.

1.4 Key performance management elements are included in the framework.

1.5 The framework is developed based on the principles of natural justice, equity and fairness.

2. Develop performance management processes

2.1 Performance management processes are developed which utilise performance standards established and validated by key stakeholders.

2.2 The processes are structured to provide for ongoing two-way communication between the performance manager, the employee, key stakeholders and clients.

2.3 Inclusive processes are developed to respond to the needs of the range of business units, position types and diverse employee working styles represented within the organisation.

2.4 The processes are structured to be flexible enough to allow for changes in the organisation's operating context and strategic direction.

2.5 Options for dealing with inappropriate, over- or under-performance are detailed in the processes.

2.6 Information and advice is provided to facilitate effective implementation and assessment of processes.

3. Manage implementation of performance management processes

3.1 An implementation plan is agreed in consultation with key stakeholders.

3.2 Systems are managed to monitor the effectiveness of performance management processes in accordance with contractual obligations, legislation, organisational policy and needs, and in consultation with managers.

3.3 External and/or internal trends or events which have an effect on the organisation's performance management processes are monitored and responses are formulated.

3.4 Adjustments to processes are implemented as a result of monitoring and/or changed internal/external trends and/or events.

3.5 Processes are monitored to gauge their effectiveness in providing support to staff involved in implementation.

Qualifications and Skillsets

PSPHR616A appears in the following qualifications:

  • PSP60404 - Advanced Diploma of Government (Human Resources)
  • TAE80210 - Vocational Graduate Diploma of Management (Learning)
  • TAE70210 - Vocational Graduate Certificate in Management (Learning)
  • PSP60412 - Advanced Diploma of Government (Human Resources)
  • BSB80615 - Graduate Diploma of Management (Learning)
  • BSB80515 - Graduate Certificate in Management (Learning)