Facilitate knowledge management

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver PSPMNGT614A, 'Facilitate knowledge management'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Facilitate knowledge management' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)

Elements and Performance Criteria



1. Establish the organisational context for knowledge management

1.1 The organisation's history, culture, functions, strategic direction, performance and knowledge resources are identified

1.2 Organisational strategies and goals that may be assisted by the development of organisational capability in knowledge management are identified

1.3 The current knowledge management position of the organisation is assessed and the strengths and weaknesses of its knowledge resources and activities are determined

1.4 Consultation with stakeholders is undertaken to raise knowledge and awareness of knowledge management and to establish knowledge management goals for the business unit and/or the organisation

1.5 The cultural aspects of knowledge and knowledge management are identified and explored in the context of the organisational environment

2. Develop capability in knowledge management

2.1 The benefits of knowledge management are identified and promoted to build an environment where these benefits may be realised

2.2 Knowledge management initiatives are developed and aligned with the overall organisational strategy and contribute to business unit goals

2.3 Initiatives are developed to build long-term capability in knowledge management and a culture of sharing knowledge and creating new knowledge in the organisation

2.4 Knowledge management initiatives are focused on the management and use of tacit knowledge in the business unit and creating new knowledge, as well as the capture and sharing of explicit knowledge

2.5 Management and stakeholder support is built throughout knowledge management initiatives to ensure immediate successes are transformed into ongoing benefits

3. Facilitate knowledge management

3.1 Strategies are implemented to facilitate the development of strong and trusting culturally diverse networks where knowledge can be created and shared

3.2 Methods for creating, discovering and acquiring knowledge are facilitated in the business unit

3.3 Methods andsystems for capturing and storing knowledge are promoted in accordance with legislation, policy and procedures

3.4 Methods and systems for presenting, distributing and sharing knowledge are promoted

3.5 Activities for revising and disposing of knowledge are facilitated in accordance with legislation, policy and procedures

4. Integrate aspects of knowledge management with information management

4.1 Processes for the management of explicit knowledge are integrated with the organisation's information management processes/systems to ensure efficiency and to provide wide access to explicit knowledge

4.2 Explicit knowledge is recorded and stored in accordance with organisational and public sector standards for information/records management

4.3 Structuring, maintaining and linking of explicit knowledge to related organisational information is facilitated in accordance with organisational requirements

4.4 Knowledge and information are managed to improve their integration and use to meet business unit goals

Qualifications and Skillsets

PSPMNGT614A appears in the following qualifications:

  • PSP60504 - Advanced Diploma of Government (Management)
  • TAE80210 - Vocational Graduate Diploma of Management (Learning)
  • TAE70210 - Vocational Graduate Certificate in Management (Learning)
  • PSP61312 - Advanced Diploma of Government (Road Transport Compliance
  • PSP60512 - Advanced Diploma of Government (Management)
  • DEF53115 - Diploma of Electronic Forensics
  • BSB80615 - Graduate Diploma of Management (Learning)
  • BSB80515 - Graduate Certificate in Management (Learning)