Apply point of sale handling procedures

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver WRRCS2B, 'Apply point of sale handling procedures'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Apply point of sale handling procedures' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria

Elements and Performance Criteria


Performance Criteria


Operate point of sale equipment


Point of sale equipment operated according to design specifications.


Point of sale terminal opened and closed according to store procedure.


Point of sale terminal cleared and tender transferred according to store procedure.


Cash handled according to store security procedures.


Supplies of change in point of sale terminal maintained according to store policy.


Active point of sale terminals attended according to store policy.


Records completed for transaction errors according to store policy.


Adequate supplies of dockets, vouchers and point of sale documents maintained.


Customers informed of delays in the point of sales operation.


Perform point of sale transactions


Point of sale transactions completed according to store policy.


Store procedures identified and applied in respect of cash and non-cash transactions.


Store procedures identified and applied in regard to exchanges and returns.


Goods moved through point of sale area efficiently and with attention to fragility and packaging.


Information entered into point of sale equipment accurately.


Price/total/amount of cash received stated verbally to customer.


Correct change tendered.


Complete sales


Customer order forms, invoices, receipts completed accurately.


Customer delivery requirements identified and processed accurately, without undue delay.


Sales transactions processed without undue delay or customers directed to point of sale terminals according to store policy.


Wrap and pack goods


Adequate supplies of wrapping material or bags maintained/requested.


Appropriate packaging material selected.


Merchandise wrapped neatly and effectively where required.


Items packed safely to avoid damage in transit, and labels attached where required.


Transfer of merchandise for parcel pick-up or other delivery methods arranged if required.

Qualifications and Skillsets

WRRCS2B appears in the following qualifications:

  • CUL30204 - Certificate III in Museum Practice
  • CUV40403 - Certificate IV in Photoimaging
  • CUV20203 - Certificate II in Aboriginal or Torres Strait Islander Cultural Arts
  • CUV20103 - Certificate II in Visual Arts and Contemporary Craft