Assessor Resource

AVIF3006B
Respond to abnormal and emergency situations within the aircraft

Assessment tool

Version 1.0
Issue Date: April 2024


Work must be carried out in accordance with workplace procedures and the relevant regulatory requirements.

Use for ADF Aviation is to be in accordance with relevant Defence Orders and Instructions and applicable CASA compliance.

Work is performed under limited supervision usually within a team environment.

Work involves the application of emergency procedures, regulations, safety codes and protocols when responding to abnormal and emergency on-board situations on commercial aircraft across a variety of operational contexts within the Australian aviation industry.

This unit involves the skills and knowledge required to respond to abnormal and emergency situations on a commercial aircraft flight, including responding to a medical emergency during a flight, to adverse weather and/or flying conditions and to various forms of aircraft emergency. It also covers the skills and knowledge required to respond to fire on board the aircraft, assist in or direct the evacuation of the aircraft, and complete all necessary documentation following an emergency or abnormal incident. Licensing, legislative, regulatory or certification requirements are applicable to this unit.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Prerequisites

Not applicable.

Employability Skills

This unit contains employability skills.



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:

the underpinning knowledge and skills

relevant legislation and workplace procedures

other relevant aspects of the range statement

Context of and specific resources for assessment

Performance is demonstrated consistently over a period of time and in a suitable range of contexts

Resources for assessment include:

a range of relevant exercises, case studies and/or other simulated practical and knowledge assessment, and/or

access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments, access is required to:

relevant and appropriate materials and equipment, and

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

Method of assessment

Assessment of this unit must be undertaken by a registered training organisation

As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests

Practical assessment must occur:

through activities in an appropriately simulated environment at the registered training organisation, and/or

in an appropriate range of situations in the workplace

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

REQUIRED KNOWLEDGE AND SKILLS

This describes the essential knowledge and skills and their level required for this unit.

Required knowledge:

Relevant sections of Civil Aviation Safety Regulations and Civil Aviation Orders

Relevant OH&S, environmental protection procedures and regulations

Airline procedures for responding to an abnormal or emergency situation on an aircraft, including fire response and aircraft evacuation

Crew Resource Management (CRM) principles

Procedures to be followed during safety demonstrations

Action to be taken in response to instructions from senior crew members during various abnormal or emergency situations that may occur on an aircraft

Airline administrative procedures

Cabin emergency features and equipment for various types of aircraft

Risks that exist during abnormal and emergency situations on an aircraft and related risk control procedures and precautions

Problems that may occur during abnormal and emergency situations on an aircraft and appropriate action that should be taken in each case

Required skills:

Communicate effectively with others when responding to abnormal and emergency situations within the aircraft

Read and interpret instructions, regulations, procedures and other information relevant to abnormal and emergency situations within the aircraft

Interpret and follow operational instructions and prioritise work

Complete documentation related to abnormal and emergency situations within the aircraft

Operate electronic communication equipment to required protocol

Work collaboratively with others when responding to abnormal and emergency situations within the aircraft

Adapt appropriately to cultural differences in the workplace, including modes of behaviour and interactions with others

Promptly report and/or rectify any identified problems that may occur when responding to abnormal and emergency situations within the aircraft in accordance with regulatory requirements and workplace procedures

Implement contingency plans for unexpected events that may arise when responding to abnormal and emergency situations within the aircraft

Apply precautions and required action to minimise, control or eliminate hazards that may exist during abnormal and emergency situations within the aircraft

Monitor and anticipate operational problems and hazards and take appropriate action

Monitor work activities in terms of planned schedule

Modify activities dependent on differing workplace contingencies, situations and environments

Work systematically with required attention to detail without injury to self or others, or damage to goods or equipment

Adapt to differences in equipment and operating environment in accordance with standard operating procedures

Select and use required personal protective equipment conforming to industry and OH&S standards

Implement OH&S procedures and relevant regulations

Identify and correctly use equipment required to respond to abnormal and emergency situations within the aircraft

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.

Responses to emergency and abnormal situations may be required:

on relevant aircraft types in commercial service

during short and/or long haul services

in any category of service, including economy, business and first class

in any allowable operating and weather conditions

Performance may be demonstrated:

in an approved cabin service simulator

in a suitably simulated work environment

on a passenger-carrying aircraft

Examples of abnormal or emergency cabin service situations may include:

passenger or crew illness

injury to passenger or crew

severe air turbulence

changes in the wind and weather conditions enroute

hazardous problems with aircraft air conditioning systems

aircraft engine or equipment malfunction or failure

aircraft instrument malfunction or failure

aircraft low fuel quantity emergency

security threat on board aircraft

ditching of aircraft

emergency landing

explosion or fire in cabin

disruptive/unruly passengers

depressurisation of cabin

Workplace operational procedures may include but are not limited to:

pre-flight passenger briefing

cabin preparation

on-board safety

door procedures

precautions during abnormal weather/flying conditions

security procedures

aircraft refuelling with passengers on board

smoking regulations briefing

equipment stowage

excess carry-on baggage

take-off and landing

emergency procedures

Evacuation procedures may include but are not limited to:

day or night evacuations

ditching in water, including both prepared and unprepared

emergency landing, including both prepared and unprepared

precautionary evacuation

search and rescue

slide descents

raft management

emergency exit from aircraft by any available means

Fire procedures may include:

fire prevention and protection procedures

basic fire drill

cabin crew fire response procedures during flight

cabin crew fire response procedures when aircraft is on the ground

Persons consulted may include:

passengers

passengers identified as having medical skills

pilot-in-command (PIC)

other cabin crew and flight crew members

ground staff

emergency services personnel

technical staff

Dependent on the type of organisation concerned and the local terminology used, workplace procedures may be referred to as:

company procedures

enterprise procedures

organisational procedures

established procedures

standard operating procedures

Information/documents may include:

sections of Civil Aviation Safety Regulations and Civil Aviation Orders relevant to aircraft abnormal and emergency situations

airline operational and emergency procedures and instructions

directions and instructions of the PIC and/or senior crew members

job specification

aircraft evacuation procedures

aircraft fire prevention and response procedures

cabin service checklists and procedures

cabin emergency equipment operational manuals

induction and training materials

conditions of service, legislation and industrial agreements including workplace agreements and awards

Applicable regulations and legislation may include:

Civil Aviation Act

relevant Civil Aviation Safety Regulations and Civil Aviation Orders pertaining to cabin crew response to abnormal and emergency situations on board an aircraft

relevant OH&S legislation

environmental protection legislation

relevant food handling and hygiene legislation

equal opportunity and anti-discrimination legislation

relevant Australian Standards

industrial relations and workplace compensation legislation

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Illness or injury amongst passengers or crew is identified in accordance with workplace procedures 
Identified illness or injury is reported to pilot-in-command (PIC) and/or a senior crew member and appropriate action is taken in accordance with workplace procedures 
Directions of senior crew members are followed in accordance with workplace procedures 
First aid is applied if applicable 
Medical assistance is sought from amongst other crew members and passengers if necessary in accordance with workplace procedures 
Where applicable, medilink and other means of remote medical advice and assistance are accessed in accordance with workplace procedures 
Directions of PIC and/or senior crew members are followed in the event of adverse weather and/or flying conditions or turbulence 
Passengers are instructed to fasten seat belts and take required precautions in accordance with workplace procedures and regulatory requirements 
Where possible, passengers are assisted and reassured where necessary during adverse conditions 
Dependent on the circumstances involved, appropriate action may be initiated in response to perceived hazardous situations in accordance with Crew Resource Management (CRM) principles 
As far as possible, communication is maintained with passengers and other aircrew members during the abnormal conditions 
Personal initiative and experience is utilised in securing self and equipment in turbulence 
Directions of senior crew members are followed in the event of an aircraft emergency 
Dependent on the circumstances involved, appropriate action may be self-initiated in response to emergency situations in accordance with Crew Resource Management (CRM) principles 
Emergency procedures are implemented in accordance with regulatory requirements and consistent with the nature of the emergency 
Passengers are assisted and reassured where necessary during the emergency 
As far as possible, communication is maintained with passengers and other aircrew members during the emergency 
Directions of senior crew members are followed in the event of an aircraft evacuation 
Evacuation procedures for the type of aircraft involved are implemented in accordance with workplace and regulatory requirements 
Dependent on the type of evacuation, passengers are appropriately assisted and reassured where necessary during the evacuation process 
As far as possible, communication is maintained with passengers and other aircrew members during the evacuation 
Appropriate fire protection procedures are implemented in accordance with workplace and regulatory requirements 
Relevant regulatory and workplace fire emergency procedures are followed in the event of fire 
Directions of senior crew members are followed in the event of an aircraft fire 
Where possible, passengers are assisted and reassured where necessary during the fire emergency 
As far as possible, communication is maintained with passengers and other aircrew members during the fire emergency 
Workplace administrative procedures relevant to an abnormal or emergency cabin service incident are identified and interpreted 
Administrative procedures are implemented in accordance with workplace and regulatory requirements 
All required aircraft documentation relevant to an abnormal or emergency cabin service incident is completed in accordance with workplace requirements including requirements for OH&S and/or safety incident reports 

Forms

Assessment Cover Sheet

AVIF3006B - Respond to abnormal and emergency situations within the aircraft
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

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Assessor name:

Signature:

Date:

Assessment Record Sheet

AVIF3006B - Respond to abnormal and emergency situations within the aircraft

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

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