Assessor Resource
AVII2004B
Provide advice on cuisine on an aircraft
Assessment tool
Version 1.0
Issue Date: April 2024
Work must be carried out in accordance with workplace procedures and the relevant regulatory requirements.
Use for ADF Aviation is to be in accordance with relevant Defence Orders and Instructions and applicable CASA compliance.
Work is performed under some supervision usually within a team environment.
Work involves the application of passenger service principles and procedures to the provision of advice on cuisine to passengers on commercial aircraft across a variety of operational contexts within the Australian aviation industry.
This unit involves the skills and knowledge required to provide advice on cuisine to passengers on a commercial aircraft, including discussing menu items and selections, advising passengers on food and special menu items, and obtaining feedback from passengers and others and contributing to menu development. Licensing, legislative, regulatory or certification requirements are applicable to this unit.
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