The candidate must be able to demonstrate essential knowledge required to effectively complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the work role. This includes knowledge of:
legal and ethical considerations (national, state/territory and local) for problem gambling, and how these are applied in organisations and individual practice:
codes of conduct
discrimination
duty of care
human rights
privacy, confidentiality and disclosure
records management
rights and responsibilities of workers, employers and clients
specific legislation that affects gambling, including:
state / territory Responsible Conduct of Gaming
work role boundaries – responsibilities and limitations
work health and safety
key gambling industry stakeholders and their interrelationships
context for work in problem gambling, including:
sector values and philosophies
historical – changing attitudes and approaches
cultural – factors that motivate people to gamble
political – current policy context
economic – links between economic conditions and levels of gambling, socioeconomic patterns, state revenue generation
definitions and key indicators of problem gambling
definitions and key indicators of problem gambling
stages of problem gambling
features of responsible gambling
graduated risks of some forms of gambling
potential impacts of problem gambling
different models of work in problem gambling, when and how they are used, including:
individual counselling and therapy
internet and telephone counselling
working with families and relationship counselling
community awareness, development and education
assessment and referral services
outpatient services
peer support/self help
crisis situation responses
relapse prevention
harm minimisation
group work
financial counselling
case management
residential and inpatient services
existence and meaning of myths, chance, odds, randomness, gambling cycle
counselling approaches used in problem gambling, and how to use them, including:
cognitive processes
affect management
underlying issues
use of alternative coping strategies
skills and ‘strengths’ building
family therapy
motivational interviewing
behavioural interventions
Diagnostic and Statistical Manual of Mental Disorders and pathological gambling
theories of gambling
interventions and harm minimisation strategies directed to current problem gambling behaviour, including self-exclusion options
individual’s experience of gambling, including family history, culture, character issues, personality, intra-psychic and wider systems, meaning, purpose, function being served, exploring multiplicity of organising impulses
ways to work with client support networks, both family and non-family
referral options and availability.