Assessor Resource

ICASAD606A
Analyse stakeholder requirements

Assessment tool

Version 1.0
Issue Date: April 2024


This unit applies to senior business analysts in medium to large organisations who define the IT requirements (both stakeholder and solution requirements) of one or more stakeholder groups in enough detail to allow solution components to be constructed.

Their job roles combine high-level management, business and technical skills necessary to manage complex analysis efforts within the information and communications technology (ICT) industry, often as part of business critical IT projects.

This unit describes the performance outcomes, skills and knowledge required to analyse stated requirements, determine potential solutions, and define possible features available to meet stakeholder needs.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Prerequisites

Not applicable.

Employability Skills

This unit contains employability skills.



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

define, specify and prioritise stakeholder and solution requirements to a standard that would allow construction of a business solution

verify and validate the requirements to ensure necessary quality and support for stakeholder needs.

Context of and specific resources for assessment

Assessment must ensure access to:

documentation, including appropriate policies, current business analysis practices, tools and legislation

appropriate learning and assessment support when required

modified equipment for people with special needs.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

evaluation of a simulated or workplace project in a medium to large enterprise

direct observation of the candidate carrying out business analysis work

verbal or written questioning to assess required knowledge and skills

review of reports and plans prepared for the projects

evaluation of a portfolio of the project work undertaken.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.

Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.

Indigenous people and other people from a non-English speaking background may need additional support.

In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

analytical skills to review organisational and technical business solutions

communication skills to:

conduct focus groups and requirements workshops

conduct research and interviews

liaise with stakeholders

analytical skills to prioritise requirements

technical writing skills to develop requirements documents and specifications

technical modelling skills to develop models of systems, processes and solutions.

Required knowledge

business rules analysis

data flow diagramming

data modelling

functional decomposition

organisation modelling

process modelling

risk management strategies

scenarios and use cases

scope modelling

user stories.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Basis for prioritisation may include:

difficulty of implementation

relative value

likelihood of success

risk

regulatory or policy compliance

relationship to other requirements

stakeholder agreement

urgency.

Challenges may include:

non-negotiable demands, e.g. stakeholders wish to rank all requirements as high priority

unrealistic tradeoffs, e.g. difficulty or complexity of implementing certain requirements may be overstated.

Appropriate level is determined by:

particular methodology being used

whatever level of abstraction is appropriate for the audience.

Appropriate models may include:

data flow diagrams

data models

functional decomposition

organisation models

process models

scenarios and use cases

scope models

user stories.

Business constraints may include:

organisational restrictions

budgetary restrictions

limits on the number of resources available

restrictions based on skills of the project team and stakeholders

scope restrictions

time restrictions.

Technical constraints may include:

application software that must be used

architecture decisions that are made that may impact the design of the solution, such as:

development languages

hardware and software platforms

application software that must be used

restrictions, such as resource use

message size and timing

software size

maximum number of and size of files records and data elements

enterprise architecture standards that must be followed.

Characteristics of requirements’ quality may include:

cohesiveness

completeness

consistency

correctness

feasibility

modifiable

testable

unambiguous.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Determine the basis for prioritisation of requirements 
Resolve challenges in facilitating the prioritisation 
Articulate requirements at an appropriate level of abstraction 
Devise appropriate models to describe the solution scope based on informational needs of stakeholders 
Document dependencies and interrelationships among requirements 
Develop textual requirements 
Generate matrices to convey or support identified requirements 
Create models to document and communicate requirements and improvement opportunities 
Agree on assumptions to be defined and clarified as requirements are understood 
Document and examine business constraints to identify options no longer available 
Recognise and examine technical constraints that may restrict design or mandate standards to be followed 
Establish characteristics of requirements’ quality 
Undertake verification activities iteratively throughout the requirements analysis process 
Identify and define stakeholder requirement benefit assumptions so that associated risks can be managed 
Generate measurable evaluation criteria to assess success of requirements benefit post-implementation 
Assign business value of requirements to assist in identifying candidates for elimination 
Determine requirement dependencies for benefits realisation 
Evaluate alignment with business case and opportunity cost to assist validation and decision making 

Forms

Assessment Cover Sheet

ICASAD606A - Analyse stakeholder requirements
Assessment task 1: [title]

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I declare that the assessment tasks submitted for this unit are my own work.

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Result: Competent Not yet competent

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Assessment Record Sheet

ICASAD606A - Analyse stakeholder requirements

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

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