Assessor Resource

ICTTEN401
Identify requirements for customer telecommunications equipment

Assessment tool

Version 1.0
Issue Date: April 2024


This unit describes the skills and knowledge required to pinpoint equipment and place cables within domestic, commercial or industrial installations, and includes planning access to existing infrastructure and completing all necessary documentation.

It applies to individuals working cablers and registered with an Australian Communications and Media Authority (ACMA) – accredited registrar.

Work functions in the occupational areas where this unit may be used are subject to regulatory requirements. Refer to the ICT Implementation Guide Companion Volume or the relevant regulator for details of licensing, legislative or certification requirements.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare to identify services required

1.1 Contact customer to arrange access to site and identify customer equipment and discuss customer requirements

1.2 Assess site-specific safety requirements and enterprise work health and safety (WHS) processes and procedures

1.3 Confirm details of types and models of existing and proposed customer equipment

1.4 Establish intended uses of customer’s equipment to assist in identifying cabling requirements

1.5 Establish required cabling requirements with customer and make alternative recommendations

1.6 Locate existing facilities and systems including network facilities

1.7 Verify building construction by observation to confirm accessibility

1.8 Utilise existing floor plans where available and integrate into subsequent documentation

1.9 Notify customer where physical location may incur additional cost

1.10 Prepare a report on required services

2. Establish availability of and access to existing cabling

2.1 Calculate capacity of existing cabling against proposed usage to ensure appropriate decisions are taken on extent of new cabling required

2.2 Inspect cabling to ensure compliance with ACMA regulations, relevant legislation, codes, regulations and standards

2.3 Prepare a report on cabling infrastructure and equipment to meet customer requirements

3. Complete required reports and documentation

3.1 Complete all required documents promptly and accurately according to company policy

3.2 Obtain customer confirmation of documented requirements where required

3.3 Distribute relevant documentation promptly to required parties

3.4 Obtain sign-off from customer

Evidence of ability to:

discuss and negotiate with customers their needs and expectations for customer equipment

identify services required, and availability and access to existing cabling

identify locations of equipment and placement of cables on support structures and building faces for both internal and external locations for service delivery

complete required reports and documentation including order forms, services checklists and quotation forms.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

explain features and operating requirements of test equipment

summarise legislation, codes of practice and other formal agreements that impact the work activity

describe manufacturer’s requirements for safe operation of equipment

explain specific work health and safety (WHS) requirements relating to the activity and site conditions

describe the process of evaluating a customer premises to determine requirements

outline typical issues and challenges that occur on site.

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances should be typical of those experienced in the telecommunications networks engineering field of work and include access to:

sites on which telecommunications installations can be conducted

relevant databases, licensing requirements and other site- related documentation.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare to identify services required

1.1 Contact customer to arrange access to site and identify customer equipment and discuss customer requirements

1.2 Assess site-specific safety requirements and enterprise work health and safety (WHS) processes and procedures

1.3 Confirm details of types and models of existing and proposed customer equipment

1.4 Establish intended uses of customer’s equipment to assist in identifying cabling requirements

1.5 Establish required cabling requirements with customer and make alternative recommendations

1.6 Locate existing facilities and systems including network facilities

1.7 Verify building construction by observation to confirm accessibility

1.8 Utilise existing floor plans where available and integrate into subsequent documentation

1.9 Notify customer where physical location may incur additional cost

1.10 Prepare a report on required services

2. Establish availability of and access to existing cabling

2.1 Calculate capacity of existing cabling against proposed usage to ensure appropriate decisions are taken on extent of new cabling required

2.2 Inspect cabling to ensure compliance with ACMA regulations, relevant legislation, codes, regulations and standards

2.3 Prepare a report on cabling infrastructure and equipment to meet customer requirements

3. Complete required reports and documentation

3.1 Complete all required documents promptly and accurately according to company policy

3.2 Obtain customer confirmation of documented requirements where required

3.3 Distribute relevant documentation promptly to required parties

3.4 Obtain sign-off from customer

Evidence of ability to:

discuss and negotiate with customers their needs and expectations for customer equipment

identify services required, and availability and access to existing cabling

identify locations of equipment and placement of cables on support structures and building faces for both internal and external locations for service delivery

complete required reports and documentation including order forms, services checklists and quotation forms.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

explain features and operating requirements of test equipment

summarise legislation, codes of practice and other formal agreements that impact the work activity

describe manufacturer’s requirements for safe operation of equipment

explain specific work health and safety (WHS) requirements relating to the activity and site conditions

describe the process of evaluating a customer premises to determine requirements

outline typical issues and challenges that occur on site.

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances should be typical of those experienced in the telecommunications networks engineering field of work and include access to:

sites on which telecommunications installations can be conducted

relevant databases, licensing requirements and other site- related documentation.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Contact customer to arrange access to site and identify customer equipment and discuss customer requirements 
Assess site-specific safety requirements and enterprise work health and safety (WHS) processes and procedures 
Confirm details of types and models of existing and proposed customer equipment 
Establish intended uses of customer’s equipment to assist in identifying cabling requirements 
Establish required cabling requirements with customer and make alternative recommendations 
Locate existing facilities and systems including network facilities 
Verify building construction by observation to confirm accessibility 
Utilise existing floor plans where available and integrate into subsequent documentation 
Notify customer where physical location may incur additional cost 
Prepare a report on required services 
Calculate capacity of existing cabling against proposed usage to ensure appropriate decisions are taken on extent of new cabling required 
Inspect cabling to ensure compliance with ACMA regulations, relevant legislation, codes, regulations and standards 
Prepare a report on cabling infrastructure and equipment to meet customer requirements 
Complete all required documents promptly and accurately according to company policy 
Obtain customer confirmation of documented requirements where required 
Distribute relevant documentation promptly to required parties 
Obtain sign-off from customer 

Forms

Assessment Cover Sheet

ICTTEN401 - Identify requirements for customer telecommunications equipment
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

ICTTEN401 - Identify requirements for customer telecommunications equipment

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: