Assessor Resource
MSS407004A
Facilitate improvements in the internal value stream
Assessment tool
Version 1.0
Issue Date: May 2024
This unit applies to team leaders or people in equivalent positions who have contact with internal value stream members outside their own team and who are already familiar with competitive systems and practices, formal problem solving and root cause analysis, leading change, and reducing costs. Where this is not the case the following units can be completed to supply the necessary skills:
MSS402080A Undertake root cause analysis
MSS403001A Implement competitive systems and practices
MSS403011A Facilitate implementation of competitive systems and practices
MSS403030A Improve cost factors in work practices.
The unit applies to ‘gate-to-gate’ value streams. For skills associated with a source to destination value streams refer to MSS407009A Facilitate improvements in the external value stream.
This unit does not apply to mapping or managing value streams (refer to MSS405002A Analyse and map a value stream and MSS405003A Manage a value stream). Where previous improvements need to be evaluated refer to MSS407005A Undertake a qualitative review of a process change and MSS407003A Analyse process changes.
This unit may also be applied to service organisations applying competitive systems and practices principles
This unit of competency covers the skills and knowledge required to deal with internal value stream members in order to improve the overall effectiveness of the value stream, so delivering greater value to the customer. This unit applies to improvement practices which a person might have used within their own team or work area to other teams or work areas within the value stream and covers areas where value stream issues impact on the overall ability of the organisation to continue to improve and offer better value to the customers.
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)