Facilitate improvements in the internal value stream

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver MSS407004A, 'Facilitate improvements in the internal value stream'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Facilitate improvements in the internal value stream' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)

Elements and Performance Criteria


Identify opportunities for continued improvement


Identify past improvements which have been implemented but have not delivered intended benefits


Identify suggested improvements which have not yet been implemented


Discuss and identify with team members new improvement opportunities


Determine which of these improvements have been or may be restricted by other value stream members


Suggest possible factors causing this restriction


Select possible improvements for further study


Study restrictions to further improvement with value stream member


Arrange meeting with suitable representatives of the value stream member


Outline the opportunities for improvement and any current or anticipated restrictions


Work with value stream representatives to determine root cause of restrictions


Work with value stream member to identify possible solutions to problem


Define outcomes from any proposed changes


Develop a consensus approach to implementing improvements


Determine benefits/costs to value stream member from the proposed changes


Determine benefits/costs to own process from the proposed changes


Decide whether the proposed improvements will result in an valuable improvement to the end customer


Determine health, safety and environment (HSE) impacts as a result of the change


Agree on proposed change/program of changes with all key stakeholders


Obtain required approvals


Draft a formal proposal for the proposed changes


Submit proposal for all required approvals from stakeholders


Modify proposal, as required, in liaison with all key stakeholders


Obtain sign-off from process/system owner


Measure and communicate gains


Agree indicators/metrics of success of proposed changes


Make arrangements to collect the necessary data


Make arrangements for the data to be analysed and presented in an agreed format to the agreed stakeholders


Agree the communication plan


Liaise with stakeholders to implement changes as agreed and approved


Review change


Analyse results of change


Identify areas which have not met predicted outcome (positive or negative)


Determine cause of target not being met


Take appropriate action to improve the value stream


Take action to sustain improvement by standardising