Assessor Resource
SIRXQUA005A
Maintain operational quality and productivity
Assessment tool
Version 1.0
Issue Date: April 2024
This unit requires senior operations staff to achieve business and improvement targets by securing work team commitment to quality assurance, and the ongoing maintenance and assertion of productivity and quality systems.
This unit describes the performance outcomes, skills and knowledge required to maintain operational quality and productivity in a sales or service enterprise.
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)