ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Select routing for road and rail freight transport

1.1

Requirements for international road and rail freight transport services are confirmed and clarified with customer

1.2

Critical logistics aspects of freight transport are determined, analysed and considered in planning freight forwarding solution/s

1.3

Checks are made to ensure all conventions for international road and rail freight transport are fulfilled

1.4

Special transport services advice is sought as required

1.5

Suitable routing for road and rail freight transport is selected after considering options available and analysing risks involved

1.6

Alternative routing options are identified for possible use in contingencies

2

Advise on and organise packaging, packing, stowage and storage of freight for road and rail transport

2.1

Given cargo type, transport mode, destination and selected route/s, suitable options for packaging, packing, stowage and storage of freight are determined

2.2

Container types suitable for road and rail freight transport and appropriate for freight type, are reviewed and appropriate options are selected

2.3

Restrictions on dimensions of containers for transport by road and/or rail are considered when selecting container types

2.4

Pricing of containers and other forms of freight packaging suitable for road and rail freight transport is calculated and advice is provided to customer

2.5

Advice is provided to customer on selection, loading and packing of suitable container types and other forms of freight packaging

2.6

Documentation required is prepared in accordance with regulatory requirements and standard operating procedures

2.7

Advice on packaging, packing, stowage and storage of freight is provided to customer

3

Assist in organising insurance for road and rail freight transport

3.1

Risks involved in the planned road and rail freight forwarding solution are identified and analysed

3.2

Transport and liability insurance requirements for the proposed forwarding solution are evaluated and considered

3.3

Assistance in selecting and organising appropriate insurance options is provided to the customer as per applicable regulatory requirements and standard operating procedures

4

Organise permits and authorisations needed for road and rail freight transport

4.1

Documentation requirements are determined for cargo, transport mode/s and selected routing concerned, including all permits and authorisations

4.2

Documentation requirements are organised and processed in accordance with standard procedures and applicable regulatory requirements

5

Liaise with freight forwarding global network

5.1

Appropriate liaison with agents, carriers and others in the global network and supply chain is conducted to plan and organise freight forwarding project

5.2

Appropriate information is communicated when liaising with the freight forwarding global network in accordance with regulatory requirements and standard operating procedures

6

Track international cargo being forwarded by road and rail transport

6.1

International cargo being transported by road or rail freight transport is tracked and traced during freight forwarding project using available systems and technologies

6.2

Problems with transit of freight identified during tracking activities are evaluated and appropriate actions are initiated to address these problems in accordance with standard procedures

6.3

Advice on progress of international road and rail freight transport project and actions taken to address unexpected contingencies, is provided to customer

7

Complete required documentation and records

7.1

All forms and other documentation required for planned freight forwarding project are completed in accordance with applicable regulatory requirements and standard operating procedures

7.2

Records of arrangements and transactions made are kept in accordance with applicable regulatory requirements and standard operating procedures

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

applying relevant codes of practice and applicable legislative requirements

assisting in organising insurance for road and rail freight transport

communicating effectively with others including checking to confirm messages and responses are correctly and clearly understood (particularly in situations where communication is with a person for whom English is a second language)

completing documentation and records required for road and rail freight transport

completing freight forwarding calculations for road and rail freight transport

implementing contingency plans

interpreting and following operational instructions and prioritising work

liaising with the freight forwarding global network

modifying activities depending on operational contingencies, risk situations and environments

monitoring work activities in terms of planned schedule and deadlines

organising permits and authorisations needed for road and rail freight transport

performing required estimates and calculations of variables such as size, weight, distance, risk and costs

reading and interpreting relevant instructions, procedures, information and signs

reporting and/or rectifying identified problems in accordance with regulatory requirements and workplace procedures

responding appropriately to cultural differences in the workplace

selecting routing for road and rail freight transport

tracking international cargo being forwarded by road and rail transport

working collaboratively with others

working with required attention to detail.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

applicable regulations and legislation:

Australian and international regulations, conventions and codes of practice for international forwarding of freight

Australian and international standards and certification requirements

relevant Australian and international environmental protection legislation

relevant Australian and international transport security and safety legislation

relevant regulations for importing and exporting cargo

relevant regulations for international trading and financial transactions

Australian and international regulations and conventions applicable to planning and organising international freight forwarding involving road and rail transport (including importing, exporting and transiting goods)

definitions, purpose and use of Incoterms and Combiterms

forms of road and rail freight transport

freight handling and terminal equipment at major worldwide road and rail freight terminals

freight types, consignments and consolidations

major road and rail routes, services, conferences, road and rail freight terminals as they apply to road and rail freight transport

packaging cargo for transit by road and rail

parameters of freight transport services

principles of international trade and commerce

quality assurance and customer service standards, policies and procedures as they apply in the international freight forwarding industry

relevant environmental regulations

road and rail containers and containerisation, including types, purposes, dimensions and specifications; loading principles and processes; load planning for containers

sources of information and documentation needed when planning and organising international freight forwarding by road and rail transport, including permits and authorisations

standard procedures, for planning and organising international freight forwarding involving road and rail transport

types of pre-transport issues in freight forwarding , including adequacy of insurance and packaging, security, stowage and handling in transit

types of road vehicles, trains and rolling stock – their applications, capacity and routes

typical problems that can occur and related appropriate actions that can be taken to prevent or solve these problems.

As a minimum, assessors must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

As a minimum, assessment must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

Assessment must occur in workplace operational situations where it is appropriate to do so. Where this is not appropriate, assessment must occur in simulated workplace operational situations that replicate workplace conditions.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Resources for assessment include:

a range of relevant exercises, case studies and/or simulations

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

relevant materials, tools, equipment and personal protective equipment currently used in industry.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Select routing for road and rail freight transport

1.1

Requirements for international road and rail freight transport services are confirmed and clarified with customer

1.2

Critical logistics aspects of freight transport are determined, analysed and considered in planning freight forwarding solution/s

1.3

Checks are made to ensure all conventions for international road and rail freight transport are fulfilled

1.4

Special transport services advice is sought as required

1.5

Suitable routing for road and rail freight transport is selected after considering options available and analysing risks involved

1.6

Alternative routing options are identified for possible use in contingencies

2

Advise on and organise packaging, packing, stowage and storage of freight for road and rail transport

2.1

Given cargo type, transport mode, destination and selected route/s, suitable options for packaging, packing, stowage and storage of freight are determined

2.2

Container types suitable for road and rail freight transport and appropriate for freight type, are reviewed and appropriate options are selected

2.3

Restrictions on dimensions of containers for transport by road and/or rail are considered when selecting container types

2.4

Pricing of containers and other forms of freight packaging suitable for road and rail freight transport is calculated and advice is provided to customer

2.5

Advice is provided to customer on selection, loading and packing of suitable container types and other forms of freight packaging

2.6

Documentation required is prepared in accordance with regulatory requirements and standard operating procedures

2.7

Advice on packaging, packing, stowage and storage of freight is provided to customer

3

Assist in organising insurance for road and rail freight transport

3.1

Risks involved in the planned road and rail freight forwarding solution are identified and analysed

3.2

Transport and liability insurance requirements for the proposed forwarding solution are evaluated and considered

3.3

Assistance in selecting and organising appropriate insurance options is provided to the customer as per applicable regulatory requirements and standard operating procedures

4

Organise permits and authorisations needed for road and rail freight transport

4.1

Documentation requirements are determined for cargo, transport mode/s and selected routing concerned, including all permits and authorisations

4.2

Documentation requirements are organised and processed in accordance with standard procedures and applicable regulatory requirements

5

Liaise with freight forwarding global network

5.1

Appropriate liaison with agents, carriers and others in the global network and supply chain is conducted to plan and organise freight forwarding project

5.2

Appropriate information is communicated when liaising with the freight forwarding global network in accordance with regulatory requirements and standard operating procedures

6

Track international cargo being forwarded by road and rail transport

6.1

International cargo being transported by road or rail freight transport is tracked and traced during freight forwarding project using available systems and technologies

6.2

Problems with transit of freight identified during tracking activities are evaluated and appropriate actions are initiated to address these problems in accordance with standard procedures

6.3

Advice on progress of international road and rail freight transport project and actions taken to address unexpected contingencies, is provided to customer

7

Complete required documentation and records

7.1

All forms and other documentation required for planned freight forwarding project are completed in accordance with applicable regulatory requirements and standard operating procedures

7.2

Records of arrangements and transactions made are kept in accordance with applicable regulatory requirements and standard operating procedures

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

applying relevant codes of practice and applicable legislative requirements

assisting in organising insurance for road and rail freight transport

communicating effectively with others including checking to confirm messages and responses are correctly and clearly understood (particularly in situations where communication is with a person for whom English is a second language)

completing documentation and records required for road and rail freight transport

completing freight forwarding calculations for road and rail freight transport

implementing contingency plans

interpreting and following operational instructions and prioritising work

liaising with the freight forwarding global network

modifying activities depending on operational contingencies, risk situations and environments

monitoring work activities in terms of planned schedule and deadlines

organising permits and authorisations needed for road and rail freight transport

performing required estimates and calculations of variables such as size, weight, distance, risk and costs

reading and interpreting relevant instructions, procedures, information and signs

reporting and/or rectifying identified problems in accordance with regulatory requirements and workplace procedures

responding appropriately to cultural differences in the workplace

selecting routing for road and rail freight transport

tracking international cargo being forwarded by road and rail transport

working collaboratively with others

working with required attention to detail.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

applicable regulations and legislation:

Australian and international regulations, conventions and codes of practice for international forwarding of freight

Australian and international standards and certification requirements

relevant Australian and international environmental protection legislation

relevant Australian and international transport security and safety legislation

relevant regulations for importing and exporting cargo

relevant regulations for international trading and financial transactions

Australian and international regulations and conventions applicable to planning and organising international freight forwarding involving road and rail transport (including importing, exporting and transiting goods)

definitions, purpose and use of Incoterms and Combiterms

forms of road and rail freight transport

freight handling and terminal equipment at major worldwide road and rail freight terminals

freight types, consignments and consolidations

major road and rail routes, services, conferences, road and rail freight terminals as they apply to road and rail freight transport

packaging cargo for transit by road and rail

parameters of freight transport services

principles of international trade and commerce

quality assurance and customer service standards, policies and procedures as they apply in the international freight forwarding industry

relevant environmental regulations

road and rail containers and containerisation, including types, purposes, dimensions and specifications; loading principles and processes; load planning for containers

sources of information and documentation needed when planning and organising international freight forwarding by road and rail transport, including permits and authorisations

standard procedures, for planning and organising international freight forwarding involving road and rail transport

types of pre-transport issues in freight forwarding , including adequacy of insurance and packaging, security, stowage and handling in transit

types of road vehicles, trains and rolling stock – their applications, capacity and routes

typical problems that can occur and related appropriate actions that can be taken to prevent or solve these problems.

As a minimum, assessors must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

As a minimum, assessment must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

Assessment must occur in workplace operational situations where it is appropriate to do so. Where this is not appropriate, assessment must occur in simulated workplace operational situations that replicate workplace conditions.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Resources for assessment include:

a range of relevant exercises, case studies and/or simulations

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

relevant materials, tools, equipment and personal protective equipment currently used in industry.