Assessor Resource

TLIL4036
Develop rosters

Assessment tool

Version 1.0
Issue Date: April 2024


This unit involves the skills and knowledge required to develop rosters in accordance with regulatory and workplace requirements, as part of work activities in the transport and logistics industry.

It includes identifying operating requirements, tasks, responsibilities and work requirements along with establishing and finalising work rosters.

Work is under minimal supervision, generally within a team environment.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Identify operating requirements

1.1

Transport timetables and running times for each line or service are identified and kept updated within roster operations

1.2

Transport running times are identified for each line or service to ensure all crewing requirements are planned

1.3

Set working or work tasks to be performed are identified for each transport service

1.4

Contingency plans covering operational problems are identified and impact on crewing needs analysed

2

Identify tasks, responsibilities and work requirements

2.1

Support activities required to facilitate transport arrival and activities are identified to ensure all crewing requirements are planned

2.2

Support activity set workings or required work tasks are identified

3

Establish work rosters

3.1

Rosters are developed to cover all work requirements with regard to relevant industrial/workplace conditions, absenteeism levels and planned leave

3.2

Rosters are arranged to allow sufficient flexibility to allow contingency plans to be implemented

3.3

Rosters are circulated in accordance with workplace policies and procedures for review by affected personnel

3.4

Relevant work health and safety (WHS)/occupational health and safety (OHS) requirements are identified and addressed in rosters developed

3.5

Relevant safeworking systems and requirements are identified and addressed in rosters developed

4

Finalise work rosters

4.1

Feedback from personnel associated with rosters is addressed and acceptable modifications are agreed

4.2

Final rosters are documented and distributed to ensure work requirements are accurately communicated

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

allocating suitably qualified personnel to tasks

applying relevant legislation and workplace procedures

communicating and working effectively with others

completing relevant documentation

interpreting conditions of employment, and industrial agreements and awards

interpreting set workings and combined set workings

interpreting transport timetables and service details

modifying activities depending on operational contingencies, risk situations and environments

monitoring and prioritising work activities in terms of planned schedule

operating electronic communications equipment to required protocol

preparing roster documentation in accordance with workplace format

reading, interpreting and following relevant instructions, procedures, information and signs

reporting and/or rectifying identified problems, faults or malfunctions promptly, in accordance with workplace procedures

selecting and using relevant computer/communications/office equipment

selecting and using required personal protective equipment conforming to industry and work health and safety (WHS)/occupational health and safety (OHS) standards.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

documentation and reporting requirements for developing rosters, including computer-based systems

elements of operations relevant to developing rosters, including embarkation and disembarkation requirements; equipment capacities and limitations; passenger service needs; personnel capabilities; requirements for absentee coverage; safeworking systems and requirements; station, interchange and terminal operations; support services; and transport services offered by the organisation

operational work systems, equipment, management and site operating systems for developing rosters

problems that may occur and appropriate action that can be taken to resolve these problems

regulations, safeworking systems and codes of practice relevant for developing rosters

relevant WHS/OHS and environmental protection procedures and guidelines

workplace procedures and policies for developing rosters.

As a minimum, assessors must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

As a minimum, assessment must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

Assessment must occur in workplace operational situations where it is appropriate to do so; where this is not appropriate, assessment must occur in simulated workplace operational situations that replicate workplace conditions.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Resources for assessment include:

a range of relevant exercises, case studies and/or simulations

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

relevant materials, tools, equipment and personal protective equipment currently used in industry.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Identify operating requirements

1.1

Transport timetables and running times for each line or service are identified and kept updated within roster operations

1.2

Transport running times are identified for each line or service to ensure all crewing requirements are planned

1.3

Set working or work tasks to be performed are identified for each transport service

1.4

Contingency plans covering operational problems are identified and impact on crewing needs analysed

2

Identify tasks, responsibilities and work requirements

2.1

Support activities required to facilitate transport arrival and activities are identified to ensure all crewing requirements are planned

2.2

Support activity set workings or required work tasks are identified

3

Establish work rosters

3.1

Rosters are developed to cover all work requirements with regard to relevant industrial/workplace conditions, absenteeism levels and planned leave

3.2

Rosters are arranged to allow sufficient flexibility to allow contingency plans to be implemented

3.3

Rosters are circulated in accordance with workplace policies and procedures for review by affected personnel

3.4

Relevant work health and safety (WHS)/occupational health and safety (OHS) requirements are identified and addressed in rosters developed

3.5

Relevant safeworking systems and requirements are identified and addressed in rosters developed

4

Finalise work rosters

4.1

Feedback from personnel associated with rosters is addressed and acceptable modifications are agreed

4.2

Final rosters are documented and distributed to ensure work requirements are accurately communicated

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions can be found in the Companion Volume Implementation Guide.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

allocating suitably qualified personnel to tasks

applying relevant legislation and workplace procedures

communicating and working effectively with others

completing relevant documentation

interpreting conditions of employment, and industrial agreements and awards

interpreting set workings and combined set workings

interpreting transport timetables and service details

modifying activities depending on operational contingencies, risk situations and environments

monitoring and prioritising work activities in terms of planned schedule

operating electronic communications equipment to required protocol

preparing roster documentation in accordance with workplace format

reading, interpreting and following relevant instructions, procedures, information and signs

reporting and/or rectifying identified problems, faults or malfunctions promptly, in accordance with workplace procedures

selecting and using relevant computer/communications/office equipment

selecting and using required personal protective equipment conforming to industry and work health and safety (WHS)/occupational health and safety (OHS) standards.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

documentation and reporting requirements for developing rosters, including computer-based systems

elements of operations relevant to developing rosters, including embarkation and disembarkation requirements; equipment capacities and limitations; passenger service needs; personnel capabilities; requirements for absentee coverage; safeworking systems and requirements; station, interchange and terminal operations; support services; and transport services offered by the organisation

operational work systems, equipment, management and site operating systems for developing rosters

problems that may occur and appropriate action that can be taken to resolve these problems

regulations, safeworking systems and codes of practice relevant for developing rosters

relevant WHS/OHS and environmental protection procedures and guidelines

workplace procedures and policies for developing rosters.

As a minimum, assessors must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

As a minimum, assessment must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

Assessment must occur in workplace operational situations where it is appropriate to do so; where this is not appropriate, assessment must occur in simulated workplace operational situations that replicate workplace conditions.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Resources for assessment include:

a range of relevant exercises, case studies and/or simulations

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

relevant materials, tools, equipment and personal protective equipment currently used in industry.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Transport timetables and running times for each line or service are identified and kept updated within roster operations 
Transport running times are identified for each line or service to ensure all crewing requirements are planned 
Set working or work tasks to be performed are identified for each transport service 
Contingency plans covering operational problems are identified and impact on crewing needs analysed 
Support activities required to facilitate transport arrival and activities are identified to ensure all crewing requirements are planned 
Support activity set workings or required work tasks are identified 
Rosters are developed to cover all work requirements with regard to relevant industrial/workplace conditions, absenteeism levels and planned leave 
Rosters are arranged to allow sufficient flexibility to allow contingency plans to be implemented 
Rosters are circulated in accordance with workplace policies and procedures for review by affected personnel 
Relevant work health and safety (WHS)/occupational health and safety (OHS) requirements are identified and addressed in rosters developed 
Relevant safeworking systems and requirements are identified and addressed in rosters developed 
Feedback from personnel associated with rosters is addressed and acceptable modifications are agreed 
Final rosters are documented and distributed to ensure work requirements are accurately communicated 

Forms

Assessment Cover Sheet

TLIL4036 - Develop rosters
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

TLIL4036 - Develop rosters

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: