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Elements and Performance Criteria

1. Identify non-compliance with legislation
   • Non-compliance is identified through complaint or other means, and recorded in accordance with legislative and enterprise requirements.
   • Senior staff are notified in accordance with legislative and enterprise requirements.
2. Investigate non-compliance
   • Land ownership or identity of stakeholder is established and responsibilities of all parties are established in line with State legislation.
   • Further information is obtained on possible non-compliance with legislation.
   • Stakeholder/owner is contacted and notified of breach and communicate requirements in compliance with enterprise guidelines and supervisors instructions.
   • Policies of right of entry are adhered to in communicating with stakeholders.
   • Accurate records are maintained in line with agency policies.
3. Act on non-compliance issues
   • Relevant notices are issued in accordance with relevant legislation and regulations, enterprise guidelines and supervisors instructions.
   • Evidence is collected and findings are reported in accordance with enterprise guidelines or following supervisor's instructions.
   • Advice is provided to the stakeholder consistent with enterprise guidelines and legislative requirements.
   • Support is provided to stakeholders in the implementation of programs in accordance with enterprise policy.

Required Skills

Required skills

follow right of entry policies identify noncompliance with legislation investigate and collect evidence of breaches act on noncompliance issues report findings of compliance and noncompliance issue relevant notices document activities use literacy skills to read interpret and follow organisational policies and procedures develop sequenced written instructions record accurately and legibly information collected and select and apply procedures to a range of tasks use oral communication skillslanguage competence to fulfil the job role as specified by the organisation including questioning active listening asking for clarification negotiating solutions and responding to a range of views use numeracy skills to estimate calculate and record routine and more complex workplace measures and data use interpersonal skills to work with others and relate to people from a range of cultural social and religious backgrounds and with a range of physical and mental abilities

Required knowledge

federal and state legislation and local government and local authority regulations breaches occurring in the locality and appropriate control options communication techniques conflict avoidance and resolution individual and property rights negotiation techniques

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit	The evidence required to demonstrate competency in this unit must be relevant to workplace operations and satisfy holistically all of the requirements of the performance criteria and required skills and knowledge and include achievement of the following identify noncompliance with legislation contact stakeholder and notify of breach and communicate requirements follow right of entry policies investigate and collect evidence of breaches report findings of compliance and noncompliance issue relevant notices document activities
Context of and specific resources for assessment	Competency requires the application of work practices under work conditions Selection and use of resources for some worksites may differ due to the regional or enterprise circumstances

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Range Statement

The range statement relates to the unit of competency as a whole.
Legislation may include:	Federal, State and Territory legislation local government statutory authority regulations relevant to the area, worksite or job role.

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