Elements and Performance Criteria
- Organise business itinerary for domestic and overseas travel
- Confirm purpose and requirements of domestic or overseas travel including planned itinerary, budget, meeting requirements and traveller preferences
- Identify points of contact and names of contact persons, and make and confirm arrangements for meetings in accordance with planned itinerary
- Prepare daily itineraries with appointments, arrival and departure times, accommodation and other itinerary details in accordance with travel purpose
- Source, prepare and provide documents and support material for meetings within designated timelines
- Prepare itinerary in accordance with meeting requirements and traveller’s work health and safety (WHS) requirements
- Provide itinerary and meeting documents to the traveller within designated timelines
- Make travel arrangements
- Make bookings in accordance with organisational policies and procedures for business travel
- Identify and arrange travel documents in accordance with itinerary and individual requirements
- Confirm and check travel arrangements and dispatch confirmation documents to the traveller within designated timelines
- Negotiate and confirm alternative arrangements in response to changed requirements
- Record travel details and itinerary in accordance with organisational requirements
- Negotiate and confirm communication arrangements in accordance with organisational requirements
- Arrange credit facilities