Skillsets


Qualifications


Units of competency

  • BSBADM101 add topic Use business equipment and resources
  • BSBADM301 add topic Produce texts from shorthand notes
  • BSBADM302 add topic Produce texts from notes
  • BSBADM303 add topic Produce texts from audio transcription
  • BSBADM307 add topic Organise schedules
  • BSBADM311 add topic Maintain business resources
  • BSBADM401 add topic Produce complex texts from shorthand notes
  • BSBADM405 add topic Organise meetings
  • BSBADM406 add topic Organise business travel
  • BSBADM407 add topic Administer projects
  • BSBADM409 add topic Coordinate business resources
  • BSBADM411 add topic Produce complex texts from audio transcription
  • BSBADM502 add topic Manage meetings
  • BSBADM503 add topic Plan and manage conferences
  • BSBADM504 add topic Plan and implement administrative systems
  • BSBADM506 add topic Manage business document design and development
  • BSBADV402 add topic Conduct pre-campaign testing
  • BSBADV403 add topic Monitor advertising production
  • BSBADV404 add topic Schedule advertisements
  • BSBADV405 add topic Perform media calculations
  • BSBADV406 add topic Buy and monitor media
  • BSBADV407 add topic Apply media analysis and processing tools
  • BSBADV408 add topic Review advertising media options
  • BSBADV503 add topic Coordinate advertising research
  • BSBADV507 add topic Develop a media plan
  • BSBADV509 add topic Create mass print media advertisements
  • BSBADV510 add topic Create mass electronic media advertisements
  • BSBADV602 add topic Develop an advertising campaign
  • BSBADV603 add topic Manage advertising production
  • BSBADV604 add topic Execute an advertising campaign
  • BSBADV605 add topic Evaluate campaign effectiveness
  • BSBATSIC411 add topic Communicate with the community
  • BSBATSIC412 add topic Maintain and protect cultural values in the organisation
  • BSBATSIC511 add topic Plan and conduct a community meeting
  • BSBATSIL408 add topic Manage a board meeting
  • BSBATSIL411 add topic Undertake the roles and responsibilities of a board member
  • BSBATSIL412 add topic Participate effectively as a board member
  • BSBATSIL413 add topic Review and apply the constitution
  • BSBATSIL503 add topic Manage conflict
  • BSBATSIL510 add topic Appoint and work with a manager
  • BSBATSIL511 add topic Lead the organisation’s strategic planning cycle
  • BSBATSIL512 add topic Be a leader in the community
  • BSBATSIM412 add topic Implement a businesslike approach
  • BSBATSIM414 add topic Oversee the organisation's annual budget
  • BSBATSIM416 add topic Oversee organisational planning
  • BSBATSIM417 add topic Implement organisational plans
  • BSBATSIM418 add topic Oversee financial management
  • BSBATSIM419 add topic Contribute to the development and implementation of organisational policies
  • BSBATSIM420 add topic Oversee asset management
  • BSBATSIM421 add topic Support a positive and culturally appropriate workplace culture
  • BSBATSIM505 add topic Control organisational finances
  • BSBATSIM506 add topic Develop employment policies
  • BSBATSIM511 add topic Develop enterprise opportunities
  • BSBATSIM514 add topic Recruit and induct staff
  • BSBATSIW416 add topic Obtain and manage consultancy services
  • BSBATSIW417 add topic Select and use technology
  • BSBATSIW514 add topic Represent your organisation
  • BSBATSIW515 add topic Secure funding
  • BSBAUD402 add topic Participate in a quality audit
  • BSBAUD501 add topic Initiate a quality audit
  • BSBAUD503 add topic Lead a quality audit
  • BSBAUD504 add topic Report on a quality audit
  • BSBCMM101 add topic Apply basic communication skills
  • BSBCMM201 add topic Communicate in the workplace
  • BSBCMM301 add topic Process customer complaints
  • BSBCMM401 add topic Make a presentation
  • BSBCMM402 add topic Implement effective communication strategies
  • BSBCMM501 add topic Develop and nurture relationships
  • BSBCNV501 add topic Take instructions in relation to a transaction
  • BSBCNV502 add topic Read and interpret a legal document and provide advice
  • BSBCNV503 add topic Analyse and interpret legal requirements for a transaction
  • BSBCNV504 add topic Prepare legal documents
  • BSBCNV505 add topic Finalise the conveyancing transaction
  • BSBCNV506 add topic Establish and manage a trust account
  • BSBCNV601 add topic Identify and conduct searches
  • BSBCOM401 add topic Organise and monitor the operation of compliance management system
  • BSBCOM402 add topic Implement processes for the management of a breach in compliance requirements
  • BSBCOM403 add topic Provide education and training on compliance requirements and systems
  • BSBCOM404 add topic Promote and liaise on compliance requirements, systems and related issues
  • BSBCOM405 add topic Promote compliance with legislation
  • BSBCOM406 add topic Conduct work within a compliance framework
  • BSBCOM501 add topic Identify and interpret compliance requirements
  • BSBCOM502 add topic Evaluate and review compliance
  • BSBCOM503 add topic Develop processes for the management of breaches in compliance requirements
  • BSBCOM601 add topic Research compliance requirements and issues
  • BSBCOM602 add topic Develop and create compliance requirements
  • BSBCOM603 add topic Plan and establish compliance management systems
  • BSBCON401 add topic Work effectively in a business continuity context
  • BSBCON601 add topic Develop and maintain business continuity plans
  • BSBCON801 add topic Establish and review the business continuity management framework and strategies
  • BSBCRT101 add topic Apply critical thinking techniques
  • BSBCRT301 add topic Develop and extend critical and creative thinking skills
  • BSBCRT401 add topic Articulate, present and debate ideas
  • BSBCRT402 add topic Collaborate in a creative process
  • BSBCRT403 add topic Explore the history and social impact of creativity
  • BSBCRT501 add topic Originate and develop concepts
  • BSBCRT601 add topic Research and apply concepts and theories of creativity
  • BSBCUE203 add topic Conduct customer engagement
  • BSBCUE204 add topic Collect data
  • BSBCUE205 add topic Prepare for work in a customer engagement environment
  • BSBCUE301 add topic Use multiple information systems
  • BSBCUE302 add topic Deploy customer service field staff
  • BSBCUE303 add topic Conduct a telemarketing campaign
  • BSBCUE304 add topic Provide sales solutions to customers
  • BSBCUE305 add topic Process credit applications
  • BSBCUE306 add topic Process complex accounts
  • BSBCUE307 add topic Work effectively in customer engagement
  • BSBCUE308 add topic Conduct outbound customer engagement
  • BSBCUE309 add topic Develop product and service knowledge for customer engagement operation
  • BSBCUE403 add topic Schedule customer engagement activity
  • BSBCUE404 add topic Collect, analyse and record information
  • BSBCUE405 add topic Survey stakeholders to gather and record information
  • BSBCUE406 add topic Run a multicentre
  • BSBCUE407 add topic Administer customer engagement technology
  • BSBCUE501 add topic Develop business continuity strategy
  • BSBCUE502 add topic Establish a multicentre
  • BSBCUE503 add topic Manage data interrogation
  • BSBCUE504 add topic Integrate customer engagement within the organisation
  • BSBCUE601 add topic Optimise customer engagement operations
  • BSBCUE602 add topic Manage customer engagement information
  • BSBCUE603 add topic Design and launch new customer engagement facilities
  • BSBCUE604 add topic Develop and maintain a service level strategy
  • BSBCUE605 add topic Develop and maintain a customer engagement marketing strategy
  • BSBCUE606 add topic Forecast and plan using customer engagement traffic information analysis
  • BSBCUE607 add topic Manage customer engagement centre staffing
  • BSBCUE608 add topic Manage customer engagement operational costs
  • BSBCUS201 add topic Deliver a service to customers
  • BSBCUS301 add topic Deliver and monitor a service to customers
  • BSBCUS401 add topic Coordinate implementation of customer service strategies
  • BSBCUS402 add topic Address customer needs
  • BSBCUS403 add topic Implement customer service standards
  • BSBCUS501 add topic Manage quality customer service
  • BSBDES201 add topic Follow a design process
  • BSBDES202 add topic Evaluate the nature of design in a specific industry context
  • BSBDES301 add topic Explore the use of colour
  • BSBDES302 add topic Explore and apply the creative design process to 2D forms
  • BSBDES303 add topic Explore and apply the creative design process to 3D forms
  • BSBDES304 add topic Source and apply design industry knowledge
  • BSBDES305 add topic Source and apply information on the history and theory of design
  • BSBDES401 add topic Generate design solutions
  • BSBDES402 add topic Interpret and respond to a design brief
  • BSBDES403 add topic Develop and extend design skills and practice
  • BSBDES501 add topic Implement design solutions
  • BSBDES502 add topic Establish, negotiate and refine a design brief
  • BSBDES601 add topic Manage design realisation
  • BSBDES602 add topic Research global design trends
  • BSBDES801 add topic Research and apply design theory
  • BSBDIV301 add topic Work effectively with diversity
  • BSBDIV501 add topic Manage diversity in the workplace
  • BSBDIV601 add topic Develop and implement diversity policy
  • BSBDIV801 add topic Conduct strategic diversity workforce planning
  • BSBDIV802 add topic Conduct strategic planning for diversity learning practices
  • BSBDIV803 add topic Develop cross cultural communication and negotiation strategies
  • BSBEBU401 add topic Review and maintain a website
  • BSBEBU501 add topic Investigate and design e-business solutions
  • BSBEBU502 add topic Implement e-business solutions
  • BSBEDU301 add topic Assist with monitoring compliance in international education services
  • BSBEDU302 add topic Assist in resolution of issues and incidents in an international education environment
  • BSBEDU303 add topic Assist with the provision of international education information
  • BSBEDU304 add topic Assist with the provision of pastoral care services to international students
  • BSBEDU305 add topic Assist with international education events and programs
  • BSBEMS401 add topic Develop and implement business development strategies to expand client base
  • BSBEMS402 add topic Develop and implement strategies to source and assess candidates
  • BSBEMS403 add topic Develop and provide employment management services to candidates
  • BSBEMS404 add topic Manage the recruitment process for client organisations
  • BSBFIA301 add topic Maintain financial records
  • BSBFIA302 add topic Process payroll
  • BSBFIA303 add topic Process accounts payable and receivable
  • BSBFIA304 add topic Maintain a general ledger
  • BSBFIA401 add topic Prepare financial reports
  • BSBFIA402 add topic Report on financial activity
  • BSBFIA501 add topic Report on finances related to international business
  • BSBFIM501 add topic Manage budgets and financial plans
  • BSBFIM502 add topic Manage payroll
  • BSBFIM601 add topic Manage finances
  • BSBFIM801 add topic Manage financial resources
  • BSBFLM303 add topic Contribute to effective workplace relationships
  • BSBFLM305 add topic Support operational plan
  • BSBFLM306 add topic Provide workplace information and resourcing plans
  • BSBFLM309 add topic Support continuous improvement systems and processes
  • BSBFLM311 add topic Support a workplace learning environment
  • BSBFLM312 add topic Contribute to team effectiveness
  • BSBFLM313 add topic Apply language, literacy and numeracy to support others in the workplace
  • BSBFLM314 add topic Mentor others in the workplace to support their language, literacy and numeracy skill development
  • BSBFRA301 add topic Work within a franchise
  • BSBFRA401 add topic Manage compliance with franchisee obligations and legislative requirements
  • BSBFRA402 add topic Establish a franchise
  • BSBFRA403 add topic Manage relationship with franchisor
  • BSBFRA404 add topic Manage a multiple-site franchise
  • BSBFRA501 add topic Establish a franchise operation
  • BSBFRA502 add topic Manage a franchise operation
  • BSBFRA503 add topic Manage establishment of new sites or regions
  • BSBFRA504 add topic Manage relationships with franchisees
  • BSBFRA505 add topic Manage closure of a franchise
  • BSBGOV401 add topic Implement board member responsibilities
  • BSBGOV402 add topic Work within organisational structure
  • BSBGOV403 add topic Analyse financial reports and budgets
  • BSBGOV404 add topic Communicate with community stakeholders
  • BSBGOV405 add topic Undertake the roles and responsibilities of committee or board members
  • BSBGOV501 add topic Review and apply the organisation's constitution
  • BSBGOV502 add topic Recruit and coordinate committee members
  • BSBGOV503 add topic Conduct organisational strategic planning
  • BSBGOV504 add topic Monitor organisational finances
  • BSBGOV505 add topic Seek and apply for funding opportunities
  • BSBGOV506 add topic Manage advocacy for your organisation
  • BSBGOV507 add topic Manage board or committee and organisational conflict
  • BSBHRM403 add topic Support performance management process
  • BSBHRM404 add topic Review human resource functions
  • BSBHRM405 add topic Support the recruitment, selection and induction of staff
  • BSBHRM501 add topic Manage human resource services
  • BSBHRM502 add topic Manage human resource management information systems
  • BSBHRM505 add topic Manage remuneration and employee benefits
  • BSBHRM506 add topic Manage recruitment selection and induction processes
  • BSBHRM507 add topic Manage separation or termination
  • BSBHRM509 add topic Manage rehabilitation or return to work programs
  • BSBHRM510 add topic Manage mediation processes
  • BSBHRM511 add topic Manage expatriate staff
  • BSBHRM512 add topic Develop and manage performance management processes
  • BSBHRM513 add topic Manage workforce planning
  • BSBHRM602 add topic Manage human resources strategic planning
  • BSBHRM604 add topic Manage employee relations
  • BSBIND201 add topic Work effectively in a business environment
  • BSBIND301 add topic Work effectively in an educational environment
  • BSBIND302 add topic Work effectively in the international education services industry
  • BSBINM201 add topic Process and maintain workplace information
  • BSBINM202 add topic Handle mail
  • BSBINM301 add topic Organise workplace information
  • BSBINM302 add topic Utilise a knowledge management system
  • BSBINM303 add topic Handle receipt and despatch of information
  • BSBINM401 add topic Implement workplace information system
  • BSBINM501 add topic Manage an information or knowledge management system
  • BSBINM601 add topic Manage knowledge and information
  • BSBINN201 add topic Contribute to workplace innovation
  • BSBINN301 add topic Promote innovation in a team environment
  • BSBINN501 add topic Establish systems that support innovation
  • BSBINN502 add topic Build and sustain an innovative work environment
  • BSBINN601 add topic Lead and manage organisational change
  • BSBINN801 add topic Lead innovative thinking and practice
  • BSBINT301 add topic Apply knowledge of the international trade environment to complete work
  • BSBINT302 add topic Apply knowledge of legislation relevant to international trade to complete work
  • BSBINT303 add topic Organise the importing and exporting of goods
  • BSBINT304 add topic Assist in the international transfer of services
  • BSBINT305 add topic Prepare business documents for the international trade of goods
  • BSBINT306 add topic Apply knowledge of international finance and insurance to complete work requirements
  • BSBINT401 add topic Research international business opportunities
  • BSBINT405 add topic Apply knowledge of import and export international conventions, laws and finance
  • BSBINT407 add topic Prepare business advice on export Free-on-Board Value
  • BSBINT408 add topic Prepare business advice on the taxes and duties for international trade transactions
  • BSBINT409 add topic Plan for international trade
  • BSBIPR301 add topic Comply with organisational requirements for protection and use of intellectual property
  • BSBIPR401 add topic Use and respect copyright
  • BSBIPR402 add topic Protect and use new inventions and innovations
  • BSBIPR403 add topic Protect and use brands and business identity
  • BSBIPR404 add topic Protect and use innovative designs
  • BSBIPR405 add topic Protect and use intangible assets in small business
  • BSBIPR501 add topic Manage intellectual property to protect and grow business
  • BSBIPR601 add topic Develop and implement strategies for intellectual property management
  • BSBITA401 add topic Design databases
  • BSBITA601 add topic Configure and optimise customer contact technology
  • BSBITB501 add topic Establish and maintain a workgroup computer network
  • BSBITB801 add topic Implement advanced electronic technologies
  • BSBITS401 add topic Maintain business technology
  • BSBITU101 add topic Operate a personal computer
  • BSBITU102 add topic Develop keyboard skills
  • BSBITU201 add topic Produce simple word processed documents
  • BSBITU202 add topic Create and use spreadsheets
  • BSBITU203 add topic Communicate electronically
  • BSBITU301 add topic Create and use databases
  • BSBITU302 add topic Create electronic presentations
  • BSBITU303 add topic Design and produce text documents
  • BSBITU304 add topic Produce spreadsheets
  • BSBITU305 add topic Conduct online transactions
  • BSBITU306 add topic Design and produce business documents
  • BSBITU307 add topic Develop keyboarding speed and accuracy
  • BSBITU309 add topic Produce desktop published documents
  • BSBITU401 add topic Design and develop complex text documents
  • BSBITU402 add topic Develop and use complex spreadsheets
  • BSBITU404 add topic Produce complex desktop published documents
  • BSBLDR401 add topic Communicate effectively as a workplace leader
  • BSBLDR402 add topic Lead effective workplace relationships
  • BSBLDR403 add topic Lead team effectiveness
  • BSBLDR404 add topic Lead a diverse workforce
  • BSBLDR501 add topic Develop and use emotional intelligence
  • BSBLDR502 add topic Lead and manage effective workplace relationships
  • BSBLDR503 add topic Communicate with influence
  • BSBLDR504 add topic Implement diversity in the workplace
  • BSBLDR801 add topic Lead personal and strategic transformation
  • BSBLDR802 add topic Lead the strategic planning process for an organisation
  • BSBLDR803 add topic Develop and cultivate collaborative partnerships and relationships
  • BSBLDR804 add topic Influence and shape diversity management
  • BSBLDR805 add topic Lead and influence change
  • BSBLDR806 add topic Lead and influence ethical practice
  • BSBLED101 add topic Plan skills development
  • BSBLED301 add topic Undertake e-learning
  • BSBLED401 add topic Develop teams and individuals
  • BSBLED501 add topic Develop a workplace learning environment
  • BSBLED502 add topic Manage programs that promote personal effectiveness
  • BSBLED503 add topic Maintain and enhance professional practice
  • BSBLED802 add topic Lead learning strategy implementation
  • BSBLED803 add topic Implement improved learning practice
  • BSBLED804 add topic Review enterprise e-learning systems and solutions implementation
  • BSBLED805 add topic Plan and implement a mentoring program
  • BSBLED806 add topic Plan and implement a coaching strategy
  • BSBLED807 add topic Establish career development services
  • BSBLED808 add topic Conduct a career development session
  • BSBLED809 add topic Identify and communicate trends in career development
  • BSBLED810 add topic Develop human capital
  • BSBLEG301 add topic Apply knowledge of the legal system to complete tasks
  • BSBLEG302 add topic Carry out search of the public record
  • BSBLEG303 add topic Deliver court documentation
  • BSBLEG304 add topic Apply the principles of confidentiality and security within the legal environment
  • BSBLEG305 add topic Use legal terminology in order to carry out tasks
  • BSBLEG306 add topic Maintain records for time and disbursements in a legal practice
  • BSBLEG308 add topic Assist in prioritising and planning activities in a legal practice
  • BSBLEG403 add topic Maintain trust accounts
  • BSBLEG413 add topic Identify and apply the legal framework
  • BSBLEG414 add topic Establish and maintain a file in legal services
  • BSBLEG415 add topic Apply the principles of contract law
  • BSBLEG416 add topic Apply the principles of the law of torts
  • BSBLEG417 add topic Apply the principles of evidence law
  • BSBLEG418 add topic Produce complex legal documents
  • BSBLEG510 add topic Apply legal principles in family law matters
  • BSBLEG511 add topic Apply legal principles in criminal law matters
  • BSBLEG512 add topic Apply legal principles in property law matters
  • BSBLEG513 add topic Apply legal principles in corporation law matters
  • BSBLEG514 add topic Assist with civil procedure
  • BSBLEG515 add topic Apply legal principles in wills and probate matters
  • BSBLIB201 add topic Assist with circulation services
  • BSBLIB202 add topic Process information resource orders
  • BSBLIB301 add topic Catalogue objects into collections
  • BSBLIB302 add topic Develop and apply knowledge of archives
  • BSBLIB303 add topic Provide multimedia support
  • BSBLIB304 add topic Develop and use information literacy skills
  • BSBLIB305 add topic Use established cataloguing tools
  • BSBLIB306 add topic Process and maintain information resources
  • BSBLIB401 add topic Record and maintain collection information
  • BSBLIB402 add topic Consolidate and maintain industry knowledge
  • BSBLIB403 add topic Complete a range of cataloguing activities
  • BSBLIB404 add topic Use integrated library management systems
  • BSBLIB405 add topic Assist customers to access information
  • BSBLIB406 add topic Obtain information from external and networked sources
  • BSBLIB407 add topic Search library and information databases
  • BSBLIB501 add topic Manage lending and borrowing processes for collections
  • BSBLIB502 add topic Manage the development of collections
  • BSBLIB503 add topic Develop and promote activities, events and public programs
  • BSBLIB504 add topic Develop exhibition concepts
  • BSBLIB505 add topic Develop disaster management plans
  • BSBLIB506 add topic Maintain digital repositories
  • BSBLIB507 add topic Promote literature and reading
  • BSBLIB508 add topic Analyse and describe information resources
  • BSBLIB509 add topic Provide subject access and classify material
  • BSBLIB510 add topic Use and monitor advanced functions of integrated library management systems
  • BSBLIB511 add topic Research and analyse information to meet customer needs
  • BSBLIB512 add topic Develop and maintain community and stakeholder relationships
  • BSBLIB513 add topic Monitor compliance with copyright and licence requirements
  • BSBLIB601 add topic Research and document collection material
  • BSBLIB602 add topic Develop and monitor procedures for the movement and storage of collection material
  • BSBLIB603 add topic Contribute to collection management
  • BSBLIB604 add topic Extend own information literacy skills to locate information
  • BSBLIB605 add topic Analyse and describe specialist and complex material
  • BSBMED301 add topic Interpret and apply medical terminology appropriately
  • BSBMED302 add topic Prepare and process medical accounts
  • BSBMED303 add topic Maintain patient records
  • BSBMED304 add topic Assist in controlling stocks and supplies
  • BSBMED305 add topic Apply the principles of confidentiality, privacy and security within the medical environment
  • BSBMED401 add topic Manage patient recordkeeping system
  • BSBMGT401 add topic Show leadership in the workplace
  • BSBMGT402 add topic Implement operational plan
  • BSBMGT403 add topic Implement continuous improvement
  • BSBMGT404 add topic Lead and facilitate off-site staff
  • BSBMGT405 add topic Provide personal leadership
  • BSBMGT406 add topic Plan and monitor continuous improvement
  • BSBMGT407 add topic Apply digital solutions to work processes
  • BSBMGT502 add topic Manage people performance
  • BSBMGT516 add topic Facilitate continuous improvement
  • BSBMGT517 add topic Manage operational plan
  • BSBMGT518 add topic Develop organisation policy
  • BSBMGT519 add topic Incorporate digital solutions into plans and practices
  • BSBMGT520 add topic Plan and manage the flexible workforce
  • BSBMGT521 add topic Plan, implement and review a quality assurance program
  • BSBMGT605 add topic Provide leadership across the organisation
  • BSBMGT608 add topic Manage innovation and continuous improvement
  • BSBMGT615 add topic Contribute to organisation development
  • BSBMGT616 add topic Develop and implement strategic plans
  • BSBMGT617 add topic Develop and implement a business plan
  • BSBMGT618 add topic Develop an engagement centre business plan
  • BSBMGT619 add topic Identify and implement business innovation
  • BSBMGT621 add topic Design and manage the enterprise quality management system
  • BSBMGT622 add topic Manage resources
  • BSBMGT623 add topic Monitor corporate governance activities
  • BSBMGT624 add topic Develop and implement corporate social responsibility
  • BSBMGT801 add topic Direct the development of a knowledge management strategy for a business
  • BSBMGT802 add topic Lead design and review of enterprise systems
  • BSBMGT803 add topic Use financial and economic information for strategic decision making
  • BSBMKG401 add topic Profile the market
  • BSBMKG402 add topic Analyse consumer behaviour for specific markets
  • BSBMKG408 add topic Conduct market research
  • BSBMKG409 add topic Design direct response offers
  • BSBMKG410 add topic Test direct marketing activities
  • BSBMKG411 add topic Analyse direct marketing databases
  • BSBMKG412 add topic Conduct e-marketing communications
  • BSBMKG413 add topic Promote products and services
  • BSBMKG414 add topic Undertake marketing activities
  • BSBMKG415 add topic Research international markets
  • BSBMKG416 add topic Market goods and services internationally
  • BSBMKG417 add topic Apply marketing communication across a convergent industry
  • BSBMKG418 add topic Develop and apply knowledge of marketing communication industry
  • BSBMKG419 add topic Analyse consumer behaviour
  • BSBMKG420 add topic Create digital media user experiences
  • BSBMKG421 add topic Optimise digital media impact
  • BSBMKG501 add topic Identify and evaluate marketing opportunities
  • BSBMKG502 add topic Establish and adjust the marketing mix
  • BSBMKG506 add topic Plan market research
  • BSBMKG507 add topic Interpret market trends and developments
  • BSBMKG508 add topic Plan direct marketing activities
  • BSBMKG509 add topic Implement and monitor direct marketing activities
  • BSBMKG510 add topic Plan e-marketing communications
  • BSBMKG511 add topic Analyse data from international markets
  • BSBMKG512 add topic Forecast international market and business needs
  • BSBMKG513 add topic Promote products and services to international markets
  • BSBMKG514 add topic Implement and monitor marketing activities
  • BSBMKG515 add topic Conduct a marketing audit
  • BSBMKG516 add topic Profile international markets
  • BSBMKG517 add topic Analyse consumer behaviour for specific international markets
  • BSBMKG518 add topic Plan and implement services marketing
  • BSBMKG519 add topic Plan and implement business-to-business marketing
  • BSBMKG520 add topic Manage compliance within the marketing legislative framework
  • BSBMKG521 add topic Plan and implement sponsorship and event marketing
  • BSBMKG522 add topic Plan measurement of marketing effectiveness
  • BSBMKG523 add topic Design and develop an integrated marketing communication plan
  • BSBMKG524 add topic Design effective user experiences
  • BSBMKG525 add topic Design effective web search responses
  • BSBMKG526 add topic Develop strategies to monetise digital engagement
  • BSBMKG527 add topic Plan social media engagement
  • BSBMKG528 add topic Mine data to identify industry directions
  • BSBMKG529 add topic Manage client account
  • BSBMKG530 add topic Create distributed multiplatform digital advertisements
  • BSBMKG603 add topic Manage the marketing process
  • BSBMKG605 add topic Evaluate international marketing opportunities
  • BSBMKG606 add topic Manage international marketing programs
  • BSBMKG607 add topic Manage market research
  • BSBMKG608 add topic Develop organisational marketing objectives
  • BSBMKG609 add topic Develop a marketing plan
  • BSBMKG610 add topic Develop, implement and monitor a marketing campaign
  • BSBMKG611 add topic Manage measurement of marketing effectiveness
  • BSBPMG409 add topic Apply project scope management techniques
  • BSBPMG410 add topic Apply project time management techniques
  • BSBPMG411 add topic Apply project quality management techniques
  • BSBPMG412 add topic Apply project cost management techniques
  • BSBPMG413 add topic Apply project human resources management approaches
  • BSBPMG414 add topic Apply project information management and communications techniques
  • BSBPMG415 add topic Apply project risk management techniques
  • BSBPMG416 add topic Apply project procurement procedures
  • BSBPMG417 add topic Apply project life cycle management processes
  • BSBPMG418 add topic Apply project stakeholder engagement techniques
  • BSBPMG511 add topic Manage project scope
  • BSBPMG512 add topic Manage project time
  • BSBPMG513 add topic Manage project quality
  • BSBPMG514 add topic Manage project cost
  • BSBPMG515 add topic Manage project human resources
  • BSBPMG516 add topic Manage project information and communication
  • BSBPMG517 add topic Manage project risk
  • BSBPMG518 add topic Manage project procurement
  • BSBPMG519 add topic Manage project stakeholder engagement
  • BSBPMG520 add topic Manage project governance
  • BSBPMG521 add topic Manage project integration
  • BSBPMG522 add topic Undertake project work
  • BSBPMG601 add topic Direct the integration of projects
  • BSBPMG602 add topic Direct the scope of a project program
  • BSBPMG603 add topic Direct time management of a project program
  • BSBPMG604 add topic Direct cost management of a project program
  • BSBPMG605 add topic Direct quality management of a project program
  • BSBPMG606 add topic Direct human resources management of a project program
  • BSBPMG607 add topic Direct communications management of a project program
  • BSBPMG609 add topic Direct procurement and contracting for a project program
  • BSBPMG610 add topic Enable program execution
  • BSBPMG611 add topic Facilitate stakeholder engagement
  • BSBPMG612 add topic Implement program governance
  • BSBPMG613 add topic Manage benefits
  • BSBPMG614 add topic Engage in collaborative alliances
  • BSBPMG615 add topic Manage program delivery
  • BSBPMG616 add topic Manage program risk
  • BSBPMG617 add topic Provide leadership for the program
  • BSBPMG801 add topic Prioritise projects and programs
  • BSBPMG802 add topic Select and balance the portfolio
  • BSBPMG803 add topic Manage and review portfolio performance
  • BSBPMG804 add topic Govern the portfolio
  • BSBPMG805 add topic Lead the portfolio
  • BSBPMG806 add topic Manage portfolio communications and change
  • BSBPMG807 add topic Manage portfolio resources
  • BSBPMG808 add topic Manage portfolio risk
  • BSBPRO301 add topic Recommend products and services
  • BSBPRO401 add topic Develop product knowledge
  • BSBPUB401 add topic Develop and apply knowledge of public relations industry
  • BSBPUB402 add topic Develop public relations campaigns
  • BSBPUB403 add topic Develop public relations documents
  • BSBPUB501 add topic Manage the public relations publication process
  • BSBPUB502 add topic Develop and manage complex public relations campaigns
  • BSBPUB503 add topic Manage fundraising and sponsorship activities
  • BSBPUB504 add topic Develop and implement crisis management plans
  • BSBPUR301 add topic Purchase goods and services
  • BSBPUR401 add topic Plan purchasing
  • BSBPUR402 add topic Negotiate contracts
  • BSBPUR403 add topic Conduct international purchasing
  • BSBPUR501 add topic Develop, implement and review purchasing strategies
  • BSBPUR502 add topic Manage supplier relationships
  • BSBPUR503 add topic Manage international purchasing
  • BSBPUR504 add topic Manage a supply chain
  • BSBREL401 add topic Establish networks
  • BSBREL402 add topic Build client relationships and business networks
  • BSBREL403 add topic Implement international client relationship strategies
  • BSBREL501 add topic Build international client relationships
  • BSBREL502 add topic Build international business networks
  • BSBRES401 add topic Analyse and present research information
  • BSBRES404 add topic Research legal information using primary sources
  • BSBRES502 add topic Research legal information using secondary sources
  • BSBRES801 add topic Initiate and lead applied research
  • BSBRKG301 add topic Control records
  • BSBRKG302 add topic Undertake disposal
  • BSBRKG303 add topic Retrieve information from records
  • BSBRKG304 add topic Maintain business records
  • BSBRKG305 add topic Review recordkeeping functions
  • BSBRKG401 add topic Review the status of a record
  • BSBRKG402 add topic Provide information from and about records
  • BSBRKG403 add topic Set up a business or records system for a small business
  • BSBRKG404 add topic Monitor and maintain records in an online environment
  • BSBRKG502 add topic Manage and monitor business or records systems
  • BSBRKG505 add topic Document or reconstruct a business or records system
  • BSBRKG506 add topic Develop and maintain terminology and classification schemes
  • BSBRKG601 add topic Define recordkeeping framework
  • BSBRKG603 add topic Prepare a functional analysis for an organisation
  • BSBRKG604 add topic Determine security and access rules and procedures
  • BSBRKG605 add topic Determine records requirements to document a function
  • BSBRKG606 add topic Design a records retention and disposal schedule
  • BSBRKG607 add topic Document and monitor the record creating context
  • BSBRKG608 add topic Plan management of records over time
  • BSBRSK401 add topic Identify risk and apply risk management processes
  • BSBRSK501 add topic Manage risk
  • BSBSLS407 add topic Identify and plan sales prospects
  • BSBSLS408 add topic Present, secure and support sales solutions
  • BSBSLS501 add topic Develop a sales plan
  • BSBSLS502 add topic Lead and manage a sales team
  • BSBSMB201 add topic Identify suitability for micro business
  • BSBSMB301 add topic Investigate micro business opportunities
  • BSBSMB302 add topic Develop a micro business proposal
  • BSBSMB303 add topic Organise finances for the micro business
  • BSBSMB304 add topic Determine resource requirements for the micro business
  • BSBSMB305 add topic Comply with regulatory, taxation and insurance requirements for the micro business
  • BSBSMB306 add topic Plan a home based business
  • BSBSMB307 add topic Set up information and communications technology for the micro business
  • BSBSMB308 add topic Improve energy efficiency in micro or small business operations
  • BSBSMB401 add topic Establish legal and risk management requirements of small business
  • BSBSMB402 add topic Plan small business finances
  • BSBSMB403 add topic Market the small business
  • BSBSMB404 add topic Undertake small business planning
  • BSBSMB405 add topic Monitor and manage small business operations
  • BSBSMB406 add topic Manage small business finances
  • BSBSMB407 add topic Manage a small team
  • BSBSMB408 add topic Manage personal, family, cultural and business obligations
  • BSBSMB409 add topic Build and maintain relationships with small business stakeholders
  • BSBSMB410 add topic Review and implement energy efficiency in business operations
  • BSBSMB411 add topic Manage specialist external advisory services
  • BSBSMB412 add topic Introduce cloud computing into business operations
  • BSBSMB413 add topic Design a digital action plan for small business
  • BSBSMB414 add topic Time management for small business
  • BSBSMB415 add topic Refine and strengthen a small business
  • BSBSMB416 add topic Plan small business growth
  • BSBSMB417 add topic Recruit staff
  • BSBSMB418 add topic Manage compliance for small business
  • BSBSUS201 add topic Participate in environmentally sustainable work practices
  • BSBSUS301 add topic Implement and monitor environmentally sustainable work practices
  • BSBSUS401 add topic Implement and monitor environmentally sustainable work practices
  • BSBSUS402 add topic Implement an environmental management plan
  • BSBSUS403 add topic Measure, monitor and reduce carbon emissions
  • BSBSUS404 add topic Assess, implement, monitor and report on waste management
  • BSBSUS405 add topic Assess, monitor and reduce water use
  • BSBSUS406 add topic Identify and apply sustainability rating tools
  • BSBSUS501 add topic Develop workplace policy and procedures for sustainability
  • BSBWHS201 add topic Contribute to health and safety of self and others
  • BSBWHS301 add topic Maintain workplace safety
  • BSBWHS302 add topic Apply knowledge of WHS legislation in the workplace
  • BSBWHS303 add topic Participate in WHS hazard identification, risk assessment and risk control
  • BSBWHS304 add topic Participate effectively in WHS communication and consultation processes
  • BSBWHS305 add topic Contribute to WHS issue resolution
  • BSBWHS401 add topic Implement and monitor WHS policies, procedures and programs to meet legislative requirements
  • BSBWHS402 add topic Assist with compliance with WHS laws
  • BSBWHS403 add topic Contribute to implementing and maintaining WHS consultation and participation processes
  • BSBWHS404 add topic Contribute to WHS hazard identification, risk assessment and risk control
  • BSBWHS405 add topic Contribute to implementing and maintaining WHS management systems
  • BSBWHS406 add topic Assist with responding to incidents
  • BSBWHS407 add topic Assist with claims management, rehabilitation and return-to-work programs
  • BSBWHS408 add topic Assist with effective WHS management of contractors
  • BSBWHS409 add topic Assist with workplace monitoring processes
  • BSBWHS410 add topic Contribute to work-related health and safety measures and initiatives
  • BSBWHS501 add topic Ensure a safe workplace
  • BSBWHS502 add topic Manage effective WHS consultation and participation processes
  • BSBWHS503 add topic Contribute to the systematic management of WHS risk
  • BSBWHS504 add topic Manage WHS risks
  • BSBWHS505 add topic Investigate WHS incidents
  • BSBWHS506 add topic Contribute to developing, implementing and maintaining WHS management systems
  • BSBWHS507 add topic Contribute to managing WHS information systems
  • BSBWHS508 add topic Manage WHS hazards associated with plant
  • BSBWHS509 add topic Facilitate the development and use of WHS risk management tools
  • BSBWHS510 add topic Contribute to implementing emergency procedures
  • BSBWHS601 add topic Apply legislative frameworks for WHS
  • BSBWHS602 add topic Facilitate WHS activities
  • BSBWHS603 add topic Implement WHS risk management
  • BSBWHS604 add topic Evaluate the WHS performance of organisations
  • BSBWHS605 add topic Develop, implement and maintain WHS management systems
  • BSBWHS606 add topic Conduct a WHS audit
  • BSBWHS607 add topic Apply ergonomics to manage WHS risks
  • BSBWHS608 add topic Assist with applying occupational hygiene to manage WHS risks
  • BSBWHS609 add topic Advise on the application of safe design principles to control WHS risks
  • BSBWOR201 add topic Manage personal stress in the workplace
  • BSBWOR202 add topic Organise and complete daily work activities
  • BSBWOR203 add topic Work effectively with others
  • BSBWOR204 add topic Use business technology
  • BSBWOR301 add topic Organise personal work priorities and development
  • BSBWOR302 add topic Work effectively as an off-site worker
  • BSBWOR403 add topic Manage stress in the workplace
  • BSBWOR404 add topic Develop work priorities
  • BSBWOR501 add topic Manage personal work priorities and professional development
  • BSBWOR502 add topic Lead and manage team effectiveness
  • BSBWRK409 add topic Prepare for and participate in dispute resolution
  • BSBWRK411 add topic Support employee and industrial relations procedures
  • BSBWRK510 add topic Manage employee relations
  • BSBWRT301 add topic Write simple documents
  • BSBWRT401 add topic Write complex documents
  • BSBWRT501 add topic Write persuasive copy