Manage diversity in the workplace

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver BSBDIV501, 'Manage diversity in the workplace'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Manage diversity in the workplace' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Implement diversity policy

1.1 Locate and review diversity policy

1.2 Determine its application to the specific work context

1.3 Institute actions to ensure that the diversity policy is understood and implemented by relevant parties

1.4 Provide feedback and suggestions for improvement to ensure currency and efficacy of diversity policy

2 Foster respect for diversity in the work team

2.1 Address own prejudices and demonstrate respect for difference in personal interactions

2.2 Aim for diversity in selecting and recruiting staff

2.3 Identify and address training needs to address issues of difference in the team

2.4 Manage tensions and encourage collaboration and respect between staff who struggle to work effectively with difference

2.5 Assist staff to see that working effectively with difference is a strength that can improve the organisation’s products, services and customer relations

2.6 Manage allegations of harassment and address complaints according to established organisational procedures

3 Promote the benefits of diversity

3.1 Promote the organisation’s workforce diversity in internal and external forums to enhance the company’s image and reputation

3.2 Capture ideas and information from the diversity in the workforce to enhance products and services and contribute to competitive advantage

3.3 Support organisational efforts to value diversity