Manage a small team

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver BSBSMB407, 'Manage a small team'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Manage a small team' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Develop staffing plan

1.1 Determine staffing requirements to allow the business to run effectively, in accordance with requirements outlined in the business plan

1.2 Identify and compare existing skills of owner/s and staff with business requirements to identify any gaps

1.3 Develop policies and procedures for owner/s and staff, in accordance with the business plan

2. Recruit, induct, train and retain team

2.1 Develop job or position descriptions, competencies required and selection criteria to meet business’ needs

2.2 Judge information obtained from each candidate against specified selection criteria, and select according to business needs and legal requirements

2.3 Induct new staff members in accordance with policies and procedures of the business

2.4 Make team members aware of their responsibilities and performance requirements as soon as practicable, and take opportunities to coach team members who are unfamiliar with procedures of the business

2.5 Develop and implement a staff development program and career paths based on requirements of business and staff competencies

2.6 Advertise staff vacancies appropriately in accordance with staffing plan

3. Comply with industrial relations obligations

3.1 Clarify workplace rights and obligations of employers and employees, in accordance with legal requirements and codes of practice

3.2 Counsel staff, if required, in a positive and constructive manner and record outcomes accurately

4. Maintain staff records

4.1 Develop staff records system to provide timely and accurate information, in accordance with confidentiality, legal and taxation requirements

4.2 Monitor and accurately maintain system for recording and retrieving personnel and payroll information, and seek specialist advice where required

5. Manage staff

5.1 Regularly review contribution and skills of self and other team members to ensure performance is in line with agreed performance measures

5.2 Monitor and adjust staffing requirements to respond to any changes in tasks and functions required by the business

5.3 Support and encourage staff, and acknowledge and reward their contribution

5.4 Regularly provide opportunities for staff to discuss work related issues

5.5 Develop contingency plans to cope with unexpected or extreme situations and take appropriate corrective action as required

6. Review team performance

6.1 Develop positive and constructive relationships with and between team members

6.2 Review and update team objectives in support of business goals on a regular basis in consultation with team members

6.3 Identify strengths and weaknesses of team against current and expected work requirements

6.4 Schedule time, on a regular basis, for team members to review work operations to maintain and improve operational efficiency

6.5 Encourage team members to monitor their own performance, suggest improvements and identify professional development needs, in accordance with personal and business requirements

6.6 Monitor and review staff turnover rate