This qualification reflects the role of a technician with a range of telecommunications skills who can:
install and maintain switching and transmission optical equipment in the enterprise network
install and maintain optical and wireless equipment for high speed broadband network infrastructure
install and maintain telecommunications, data cabling and cabling products on customer premises Cabling at the customer premises in accordance to requirements of the Australian Communications and Media Authority (ACMA) and relevant industry registration bodies, and in line with the specifications of the access network owner
install and maintain internet protocol (IP) based network telecommunications equipment
install and maintain telecommunications access network cabling and infrastructure, systems and basic customer premises equipment using optical networking technology
assess installation requirements of converging voice, video and data IP networks
plan and perform installations
test installed equipment and fault find.
This role also involves a degree of autonomy and may include limited supervision of others.
Job Roles
Job roles and titles vary across different sectors of the industry. Possible job titles relevant to this qualification include:
customer equipment installer
IP based network installer
optical network infrastructure installer
optical network technician
secure IT network installer
telecommunications technician.
Prerequisite requirements
There are no prerequisite requirements for individual units of competency.
Subjects
Total number of units = 11
6 core units, plus
1 elective unit from Group A workplace units, plus
4 elective units from Group B general units
Elective units must be relevant to the work outcome, local industry requirements and the qualification level.
A maximum of two units from Group B general elective units may be substituted with two units from any endorsed Training Package or accredited course at Certificate IV or Diploma level. One of those two units from Group B general elective units may be substituted from Group A workplace elective units where required by a specific job role.
Units selected from other Training Packages or accredited courses must not duplicate units selected from or available within the ICT10 Integrated Telecommunications Training Package.
CORE UNITS
ICTOPN4115B Install and test a dense wavelength division multiplexing system
ICTTEN4210A Implement and troubleshoot enterprise routers and switches
ICTTEN4211A Design, install and configure an internetwork
ICTTEN4212A Apply advanced routing protocols to network design
ICTTEN4213A Configure and troubleshoot advanced network switching
ICTTEN4214A Install and maintain a wide area network
Pathways...
Pathways into the qualification
Preferred pathways for candidates considering this qualification include:
after achieving the ICT30110 Certificate III in Broadband and Wireless Networks Technology or ICT30210 Certificate III in Telecommunications or ICT30310 Certificate III in Telecommunications Cabling or ICT30610 Certificate III in Broadband and Wireless Networks or another relevant accredited Training Package qualification or relevant accredited course
or
providing evidence of competency in the core units required for the ICT30110 Certificate III in Broadband and Wireless Networks Technology or ICT30210 Certificate III in Telecommunications or ICT30310 Certificate III in Telecommunications Cabling or ICT30610 Certificate III in Broadband and Wireless Networks or equivalent units with vocational experience
or
with substantial vocational experience but without a formal qualification.
Pathways from the qualification
After achieving the ICT40110 Certificate IV in Optical Networks, candidates may undertake the ICT50110 Diploma of Optical Networks, a qualification for those seeking to develop more specialised technical skills and knowledge, or a range of other Diploma qualifications.
Entry Requirements
There are no entry requirements for this qualification.
Licensing Information
All training programs must be conducted with the reference to the regulatory regime of the prevailing statutory authority (currently ACMA).
National Code of Practice for Induction for Construction Work
Some cabling and installation work may fall within the definition of construction work. If so, people entering the construction site are required to complete the general induction training program specified by the National Code of Practice for Induction Training for Construction Work (Australian Safety Compensation Council, May 2007).
Achievement of the unit CPCCOHS1001A Work safely in the construction industry from the CPC08 Construction and Plumbing Services Integrated Framework Training Package fulfils this requirement.
Prerequisite requirements
There are no prerequisite requirements for individual units of competency.
Employability Skills
Employability Skill
Industry/enterprise requirements for this qualification include:
Communication
determining options to rectify faults and discussing them with customer so that necessary action is determined
documenting test methods and results
making a complete check of installation against installation plans
reading, interpreting and using equipment/system manuals and specifications and relevant enterprise policy and documentation
conveying information to clients, colleagues and other site personnel
providing feedback to customers on operating the equipment
Teamwork
identifying members and roles of team
identifying and contributing to team tasks and goals
recognising and responding positively to conflict within team
working with team members to work with clients and install equipment
relating personal role to the industry
participating in a team structure by identifying team members, tasks and goals and recognising and responding positively to conflict
applying interpersonal skills with clients, employer, supervisors, work associates, team members and other contractors
giving and receiving feedback to assist in meeting team and organisation goals
Problem solving
ranking causes of problems, working from system-wide impacts to specific impacts
diagnosing network security problems to secure the network
identifying barriers to installation and developing strategies to overcome them within time and budget restrictions
identifying faults or optimisation options
rectifying faults and adjusting system to optimal operation
determining cable routes taking into account building services, safety, industry codes and practices, and customer requirements
following up promptly on difficulties and known problem areas
Initiative and enterprise
prioritising urgent requests and acting according to organisational guidelines
identifying barriers to installation and developing strategies to overcome them within time and budget restrictions
adapting plan to suit specific features of site
identifying issues and possible solutions within established guidelines
interacting with enterprise personnel, customers and other contractors keeping a customer focus and considering customer needs
Planning and organising
identifying realistic short and long-term career objectives
planning and provision to meet key dates and milestones
gathering data for the installation of systems and equipment
planning the installation of fibre cable, taking into account technical, scheduling and financial considerations
interpreting design and relating to site characteristics
prioritising work according to organisation guidelines
running a test of network security arrangements
Self-management
identifying realistic short and long-term career objectives
identifying work to be completed
complying with all related OHS requirements and work practices
developing installation plans to ensure minimal disruption to the workplace
checking that tools and equipment are in safe working order and adjusted to manufacturer specification
relating own role to the industry and establishing own work schedule
using strategies to present a professional image to customers
interpreting and applying relevant regulations and standards
Learning
relating current or intended role to career objectives in a positive manner
giving and receiving feedback to assist in meeting team and organisation goals
making clients aware of opportunities that exist for system upgrades, additional services and training
seeking assistance from team members when necessary
providing suitable training and assessment opportunities for work team members
providing training to customers on system, product, product features and facilities
Technology
checking that tools and equipment are in safe working order and adjusted to manufacturer specifications
converging many integrated and emerging technologies
testing and measuring of broadband network infrastructure
installing and operating telecommunications equipment and products
installing and operating equipment and products
identifying, replacing or repairing faulty parts and equipment
undertaking relevant acceptance tests and analysing results against specified performance criteria