Required skills

communication skills to conduct potentially complex and challenging negotiations and consultations on new systems development and implementation

creative thinking skills to explore and generate innovative concepts

learning skills to stretch boundaries of own knowledge and skills and to foster similar approaches in others

literacy skills to analyse and develop potentially complex organisational requirements and documentation for work systems

numeracy skills to develop and interpret financial estimates

planning and organisational skills to plan the implementation of new systems and to organise and implement training and learning activities

research skills to investigate the broader context for system development

selfmanagement skills to take responsibility for driving system development with a focus on innovation

Required knowledge

concepts and theories of change management including ways of introducing change in different organisational contexts and change management communication strategies

concepts and theories of innovation and how these link to innovation in practice

indepth understanding of the ways in which workplace systems can contribute to innovation in the workplace

project planning and management techniques

technical context in which the system is being developed

typical ways in which systems may present barriers to innovation

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

designing trialling and reviewing more than one work system that is planned and structured to maximise opportunities for innovation by workers and managers in the workplace

clearly articulating and understanding how and why the work system fosters workplace innovation among workers and managers

knowledge of concepts and theories of innovation

Context of and specific resources for assessment

Assessment must ensure

interaction with others to reflect the collaborative nature of systems development and of innovation more broadly

use of current industry technology in the development of systems

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

direct questioning combined with review of portfolios of evidence and third party workplace reports of onthejob performance by the candidate

evaluation of systems developed by the candidate for a particular workplace context with a focus on innovation both in terms of process and outcome

oral or written questioning to assess knowledge of links between systems and innovation wider innovation concepts and change management processes

review of analysis of current organisational systems to identify gaps or barriers to innovation

review of operational plan developed for the system

review of communication strategy developed to support the introduction of the new system

evaluation of learning and development strategy for users of the system

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is strongly recommended for example

BSBHRMA Manage recruitment selection and induction processes

BSBHRM506A Manage recruitment, selection and induction processes

BSBINMA Manage knowledge and information

BSBINM601A Manage knowledge and information

BSBINNB Manage organisational change

BSBINN601B Manage organisational change

BSBLEDA Plan and implement a mentoring program

BSBLED705A Plan and implement a mentoring program.

Impact of systems may be positive or negative and relate to:

Systems might relate to:

System objectives may include:

Gaps or barriers might relate to:

Other organisations and contexts may be:

Resources and other commitment may include:

Key stakeholders may include:

Individual and group techniques may include:

Ongoing testing, exploration and challenge may include:

Specialised assistance may include: