Elements and Performance Criteria
- Maintain knowledge about literature and reading
- Research promotion of literacy, literature and reading and its importance for an informed society
- Recognise reading levels and tastes of different customer groups
- Maintain a record of key types of publications that provide information about literature
- Source independent, print and electronic publisher reviews about literature
- Use recognised classification systems to physically locate literary works and literary information
- Update own knowledge of a broad range of literary works, publishing trends and formats
- Share information collected on literary works, publishing trends and formats with colleagues
- Implement a range of strategies to promote literature and reading
- Research methods used to organise and access literature collections
- Develop own strategies to promote literature and reading, including using current or emerging technologies
- Interview and provide advice to customers to meet their literature and reading needs
- Source information to meet customer literature requests
- Identify and assess strategies used by organisations to promote reading, and adapt as appropriate for the organisation
- Recommend purchase of literary works and literary information based on customer requests and analysis of reviews
- Monitor and evaluate effectiveness of strategies to promote literature and reading