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Elements and Performance Criteria

  1. Contribute to procedures to raise OHS issues or request information and data
  2. Contribute to procedures for communicating OHS information and data
  3. Communicate OHS information, data and advice effectively to influence management decision making and action
  4. Contribute to maintaining OHS arrangements

Required Skills

Required skills

conflict management skills to address small disputes relating to OHS implementation issues

culturally appropriate communication skills to relate to people from diverse backgrounds and people with diverse abilities across all levels of an organisation

interpersonal skills to establish and build relationships with internal and external stakeholders

literacy skills to prepare reports for a range of target groups

organisational and time management skills to sequence tasks meet timelines and run efficient formal and informal meetings

technology skills to use a range of communication media

Required knowledge

internal and external sources of OHS information and data

organisational policies and procedures for OHS

legislative requirements for

consultation and communication

information and data collection

notification of incidents

record keeping

reporting of incidents

organisational policies and procedures for managing OHS in the workplace

principles and practices of systematic approaches to managing OHS

principles relating to

hazard identification

hierarchy of control

risk management

systematic approaches to OHS

range of communication strategies to communicate effectively with people at all levels of the organisation

relevant stateterritory and commonwealth OHS legislation codes of practice and standards

roles and responsibilities of personnel as specified in relevant OHS legislation

sources of OHS data

Evidence Required

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

development and use of a product or products when contributing to the implementation of OHS processes

knowledge of relevant stateterritory and commonwealth OHS legislation codes of practice and standards

Context of and specific resources for assessment

Assessment must ensure

access to office equipment and resources

access to relevant legislation standards codes of practice and guidelines

access to workplace documentation access to workplace documentation and personnel

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

analysis of responses to case studies and scenarios

demonstration of techniques used to manage OHS in the workplace

demonstration of the application of OHS legislation in implementing a systematic approach to managing OHS

direct questioning combined with review of portfolios of evidence and third party reports of onthejob performance by the candidate

observation of implementation of consultative techniques

observation of presentations

oral or written questioning to assess knowledge of communication strategies used to communicate effectively with people at all levels of the organisation

review of recommendations made to address any barriers to people raising OHS issues or requesting information and data

evaluation of support and advice provided to people involved in OHS consultative arrangements

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

other OHS units


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Strategies and tools may include:

employee meetings

hazard alerts

informal discussions with team members

input to safety audits, hazard identification and risk assessment processes

intranet or email systems

meetings with health and safety, and employee representatives

OHS committees

suggestion boxes and processes

surveys, checklists

toolbox meetings

Stakeholders may include:

employees

health and safety, and other employee representatives

managers

OHS committees

supervisors

Interested parties may include:

clients

community

contractors

visitors

Barriers may include:

contractual arrangements

language

literacy and numeracy

shift work and rostering arrangements

specific needs of employees

timing of information provision

workplace culture related to OHS

workplace organisational structures (for example geographic, hierarchical)

OHS Information and data may include:

access to training information and data

hazards that exist in the workplace

manufacturers' manuals and specifications

OHS consultation and participation processes

OHS legislation, codes of practice and guidelines

rights and responsibilities

risk assessments

risk control strategies

safe work procedures

workplace OHS policies and procedures

Legislative requirements may include:

freedom of information (FOI) legislation

OHS legislation, regulations and codes of practice

workplace equity, diversity and privacy legislation

Communication processes may include:

audio-visual media, for example video

emails, letters, minutes, memos, reports

group and individual meetings

interviews

newsletters

noticeboards

photographs, maps and plans

signs, posters and brochures

OHS consultative arrangements may include:

employee and supervisor involvement in OHS activities such as inspections and audits

employee and workgroup meetings

health and safety representatives, and other employee representatives

OHS and other consultative and planning committees

procedures for reporting hazards, and raising and addressing OHS issues