Required skills

communication and negotiation skills to explain complex relationships and processes effectively to users and management and to consult with relevant stakeholders

information management skills to analyse and synthesise documentation verbally delivered information and observed behaviours

information management skills to identify recordkeeping specifications to implement access control and records of use

information management skills to use judgement and discretion with sensitive and confidential information

leadership skills to create and implement achievable recordkeeping mechanisms and practices for others to follow

literacy skills to prepare compile and write complex documents and reports and to document complex relationships and processes

problemsolving skills to solve recordkeeping problems

technology skills to use equipment relevant to conducting recordkeeping activities

Required knowledge

key provisions of relevant legislation from all forms of government regulations standards and documentation that may affect aspects of business operations such as

AS AGLS Metadata element set

AS Work process analysis for recordkeeping

AS ISO Records management

AS ISO Information and documentation Records management processes Metadata for records Principles

ASNZS Risk management

Australian Stock ExchangeASX Principles of Good Corporate Governance

ethical principles

codes of practice

archives and records legislation

privacy and freedom of information

occupational health and safety OHS

general principles and processes of records management and records management systems such as

systems of control

records continuum theory

mandate and ownership of business process

organisational business functions structure and culture

organisational policies strategies and procedures particularly those relating to sensitive information

principles and practices of diversity and crosscultural communication

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

documenting usage and conducting a risk analysis of policies and procedures for implementing security and access rules

reporting on a recordkeeping access strategy classifications and rules

documenting policies and procedures for recordkeeping in an organisation including access permissions restrictions and control mechanisms

reporting on success of implementation and amendments made in response to monitoring the implementation of the recordkeeping system

knowledge of organisational policies strategies and procedures particularly those relating to sensitive information

Context of and specific resources for assessment

Assessment must ensure

access to an actual workplace or simulated environment

access to examples of records recordkeeping system and policies

access to office equipment and resources

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

assessment of written reports on the risk management plans plans strategies and monitoring reports

direct questioning combined with review of portfolios of evidence and third party workplace reports of onthejob performance by the candidate

observation of presentations of reports on the recordkeeping requirements strategies policies and procedures

oral or written questioning to assess knowledge and understanding

review of authenticated documents from the workplace or training environment

review of testimony from team members colleagues supervisors or managers

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

administration units

other knowledge management units

Legal and regulatory framework may include:

Organisational documentation and information may include:

Factors impacting on access rights may include:

Reason for access restrictions may include:

Appropriate body may include:

Categories of users may include:

Users may include:

Mechanisms to control user access may include: