Elements and Performance Criteria
- Elements define the essential outcomes
- Apply principals and aims of a palliative approach when supporting individuals
- Recognise the holistic needs of the person extending over time, not just end-of-life
- Support the person, carers and family to express needs and preferences and report information to supervisor
- Communicate with the person, carers and family in relation to the person’s quality of life, pain and comfort and report information to supervisor
- Respect the family and carers as an integral part of the care team and ensure that they have the information and support needed
- Respect the person’s preferences for quality of life choices
- Create a supportive environment that encourages the person, carers, family members and/or significant others to share information regarding changing needs and preferences
- Use a non-judgemental approach to ensure the person’s lifestyle, social, spiritual and cultural choices and needs are supported and documented in care plan
- Encourage the person, carer, family and /or significant others to freely discuss spiritual and cultural issues in an open and safe environment within scope of role
- Identify needs and issues outside the scope of your role and refer to supervising colleague
- Communicate with individuals, families, carers and /or significant others in a manner that shows empathy and provides emotional support
- Follow the person’s advanced care directives in the care plan
- Interpret and follow advanced care directives in the care plan in line with own work role and organisation, legal and ethical requirements
- Comply with end-of-life decisions as documented in the care plan and in keeping with legal requirements
- Report the person’s changing needs and issues, in relation to end-of-life, to the appropriate team member for documentation in the care plan
- Monitor the impact of the person’s end-of-life needs, issues and decisions on families, carers and /or significant others and refer to appropriate member of the care team in line with organisation protocols to ensure they are supported
- Deliver services in a manner that supports the right of individuals to choose the location of their end of life care
- Respond to signs of pain and other symptoms
- Observe and document the person’s pain and other symptoms in line with care plan directives and promptly report to appropriate member of the care team
- Implement strategies to manage pain and promote comfort in line with care plan and role
- Regularly evaluate and document effectiveness of implemented strategies
- Refer to appropriate member of staff any misconceptions in the workplace surrounding the use of pain relieving medication
- Follow end-of-life care strategies
- Regularly check for any changes on care plan that indicate decisions made by the person have been reviewed
- Provide a supportive environment to the individual, families, carers and /or significant others involved in their care at end-of-life
- Respect and support the person’s preferences and culture when providing end-of-life care according to care plan and role
- Maintain dignity of the person when providing planned end-of-life care and care immediately following death
- Recognise any signs of the person’s imminent death or deterioration and report to appropriate member of care team in line with organisation requirements
- Provide emotional support to other individuals, carers, families and /or significant others when a death has occurred in line with role
- Manage own emotional responses and ethical issues
- Follow organisation policies and procedures in relation to managing own emotional responses and ethical issues
- Identify and reflect upon own emotional responses to death and dying and raise and discuss any issues or reactions with supervisor or other appropriate person
- Raise any ethical issues or concerns with supervisor or other appropriate person
- Identify and action self care strategies to address the potential impact of personal responses on self
- Access bereavement care and support of other team members as needed
- Follow the person’s advance care directives in the care plan
- Interpret and follow advance care directives in the care plan in line with own work role and organisation, legal and ethical requirements
- Comply with end-of-life decisions as documented in the care plan and in keeping with legal requirements
- Report the person’s changing needs and issues, in relation to end-of-life, to the appropriate team member for documentation in the care plan
- Monitor the impact of the person’s end-of-life needs, issues and decisions on families, carers and /or significant others and refer to appropriate member of the care team in line with organisation protocols to ensure they are supported
- Deliver services in a manner that supports the right of individuals to choose the location of their end of life care
- Respect the person’s preferences for quality of life choices
- Create a supportive environment that encourages the person, carers, family members and/or significant others to share information regarding changing needs and preferences
- Use a non-judgemental approach to ensure the person’s lifestyle, social, spiritual and cultural choices and needs are supported and documented in care plan
- Encourage the person, carer, family and /or significant others to freely discuss spiritual and cultural issues in an open and safe environment within scope of role
- Identify needs and issues outside the scope of your role and refer to supervising colleague
- Communicate with individuals, families, carers and /or significant others in a manner that shows empathy and provides emotional support
- Follow the person’s advance care directives in the care plan
- Interpret and follow advance care directives in the care plan in line with own work role and organisation, legal and ethical requirements
- Comply with end-of-life decisions as documented in the care plan and in keeping with legal requirements
- Report the person’s changing needs and issues, in relation to end-of-life, to the appropriate team member for documentation in the care plan
- Monitor the impact of the person’s end-of-life needs, issues and decisions on families, carers and /or significant others and refer to appropriate member of the care team in line with organisation protocols to ensure they are supported
- Deliver services in a manner that supports the right of individuals to choose the location of their end of life care