Required skills

interpersonal skills to relate to people from a range of backgrounds

language literacy and numeracy skills to

communicate clearly and concisely verbally and in writing

perform mathematical calculations required for diluting and mixing chemicals

read and interpret directions and safety instructions including

chemical labels

equipment manuals

material safety data sheets MSDS

request advice or further information

seek and receive feedback

source organise and record information

planning and organising skills to

sequence tasks

manage time

problemsolving skills to manage contingencies

skills to work safely when

handling and disposing of chemicals

manual handling

using equipment for

buffing

cleaning glass

mopping

sweeping

selfmanagement skills to work alone and in a team

Required knowledge

cleaning chemicals and equipment and their applications

company management structure and procedures including

biological and viral control

emergency response and evacuation procedures

environmental protection procedures

injury dangerous occurrence and incident reporting

OHS procedures

quality systems

legislation regulations codes of practice and industry advisory standards that apply to preparing for work in the cleaning industry including OHS legislation

routes of entry and potential symptoms of exposure to chemicals

safe work practices for using

chemicals

equipment including PPE

surfaces that require cleaning including

relevant cleaning methods

their characteristics

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

This unit of competency could be assessed by observing practical demonstrations of preparing for work in the cleaning industry which involve at least two different work site environments

Critical aspects for assessment and evidence required to demonstrate competency in this unit

A person who demonstrates competency in this unit must be able to provide evidence of the required skills and knowledge specified in this unit

In particular the person should demonstrate the ability to

identify type and condition of different areas to be cleaned

use safe and efficient cleaning methods

select cleaning equipment and chemicals

achieve outcomes in relation to customer work order legislation and company requirements

Context of and specific resources for assessment

Assessment of essential underpinning knowledge may be conducted in an offsite context It is to comply with relevant regulatory or Australian standards requirements

Resource implications for assessment include access to

suitable work site or venue

suitable equipment and chemicals

PPE

equipment operating manuals and MSDS

work order instructions and work plans

assessment instruments including personal planner and assessment record book

Method of assessment

Assessment methods must

satisfy the endorsed Assessment Guidelines of the Property Services Training Package

include direct observation of tasks in real or simulated work conditions with questioning to confirm the ability to consistently identify and correctly interpret the essential underpinning knowledge required for practical application

reinforce the integration of employability skills with workplace tasks and job roles

confirm that competency is verified and able to be transferred to other circumstances and environments

Guidance information for assessment

Reasonable adjustments for people with disabilities must be made to assessment processes where required This could include access to modified equipment and other physical resources and the provision of appropriate assessment support

Assessment processes and techniques should as far as is practical take into account the language literacy and numeracy capacity of the candidate in relation to the competency being assessed

This unit could be assessed on its own or in combination with other units relevant to the job function such as

CPPCLOA Apply basic communication skills

CPPCLO1041A Apply basic communication skills

CPPCMNA Participate in workplace safety arrangements

CPPCMN2002A Participate in workplace safety arrangements.

Legislative requirements may include:

Occupational health and safety (also known as workplace health and safety) requirements may relate to:

Company requirements may include:

Appropriate persons may include:

Rights and responsibilities of employees may include:

Rights and responsibilities of employers may include:

Soil types may be wet or dry and include:

Surface types may include:

Cleaning techniques may include:

Equipment may include:

Chemicals may include:

Personal protective equipment may include:

Manufacturer specifications may include:

Environmental requirements may include:

Work order information may include:

Personal development opportunities may include: