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Elements and Performance Criteria

Required Skills

This section describes the essential skills and knowledge and their level required for this unit

Required skills

ability to communicate with and relate to people from a range of social economic and cultural backgrounds and with varying physical and mental abilities

analytical skills to interpret documents such as legislation regulations contracts of sale and auction rules

application of risk management strategies associated with preparation and conduct of a clearing sale or auction

computing skills to access agency databases send and receive emails and complete standard forms online

decision making and problem solving skills to analyse situations and make decisions consistent with legislative and ethical requirements

literacy skills to access and interpret a variety of texts including legislation regulations and sales documentation prepare general information papers formal and informal letters reports and applications and complete standard and statutory forms

negotiation skills to assist buyers and bidders to purchase goods chattels and equipment at clearing sale or auction

numeracy skills to calculate auction marketing expenses and keep them within agreed budget

planning organising and scheduling skills to undertake workrelated tasks associated with preparing for a clearing sale or auction including determining staff and equipment requirements

research skills to identify and source documents and information related to goods chattels and equipment or clearing sales and auctions

Required knowledge and understanding

auction day procedures

auction documentation including

statutory and agency documentation

auction equipment including

audiovisual equipment

auction marketing plan including

advertising and promotional strategies

communicating with seller

contact with prospective buyers

description of goods chattels and equipment

outcomes of auction marketing

postlisting conference

reasons for confirming auction marketing procedures and expenses

auction process including

audibly state rules and conditions of auction

confirm or renegotiate reserve with seller as appropriate

describe goods chattels and equipment

identify salient features of contract

knock down or pass in goods and equipment as appropriate

use vendor bidding as appropriate in line with relevant legislation

communication and presentation skills

consumer protection principles that impact on the sale of rural property including

cooling off provisions

false representation and misleading conduct in relation to the sale of land

impact on contracts of consumer protection legislation

insurance provisions

penalties and remedies for breaches

protection offered for consumers

rights and obligations of agents

secret commissions

followup procedures if goods chattels or equipment are passed in including

followup procedures if goods chattels or equipment are sold including

goods chattels and equipment including

other items of movable equipment

knowledge of goods chattels and equipment for different types of rural properties including

aquaculture properties

commercial properties

cropping properties

dairy properties

grazing properties

horticulture properties

irrigated properties

olive properties

residential properties

tree production properties

viticulture properties

negotiation techniques

penalties for breach of auction legislation and regulations

preparation of auction area including

goods chattels and equipment inspection

distractions and hazards

records of attendance and interest in auctions including

collection techniques

reasons for collection

relevant federal and state or territory legislation and local government regulations related to

antidiscrimination

consumer protection

equal employment opportunity EEO

financial probity

rural property sales

reserve price including

roles and responsibilities of auctioneer

sales data including

collection techniques

reasons for collection

sales documentation

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge the range statement and the Assessment Guidelines for this Training Package

Overview of assessment

This unit of competency could be assessed through practical demonstration of preparing for and conducting an auction or clearing sale of goods chattels and equipment Targeted written including alternative formats where necessary or verbal questioning to assess the candidates underpinning knowledge would provide additional supporting evidence of competence

The demonstration and questioning would include collecting evidence of the candidates knowledge and application of ethical standards and relevant federal and state or territory legislation and regulations This assessment may be carried out in a simulated or workplace environment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

A person who demonstrates competency in this unit must be able to provide evidence of

arranging publication of auction results and postauction information in line with agency practice and legislative requirements

compiling accurate sales data for use in followup procedures

compiling records of attendance or interest in auction to expand agency contact lists of potential clients

conducting clearing sale or auction of goods chattels and equipment in line with agency practice and legislative requirements

finalising auction sale including the completion of sales documentation and implementation of followup procedures if goods chattels or equipment are sold or passed in

knowledge of auction or clearing sale marketing procedures auction day procedures and auction process associated with the sale of rural goods chattels and equipment

knowledge of ethical standards legislative and regulatory requirements and agency practices associated with the preparation for and conduct of an auction or clearing sale of goods chattels and equipment

planning and implementing a marketing plan for an auction or clearing sale of goods chattels and equipment in line with agency practice and legislative requirements

planning and implementing auction day procedures in line with agency practice and legislative requirements

preparing auction documentation consistent with seller instructions agency practice and legislative requirements

taking instructions on reserve price from seller in line with agency practice and legislative requirements

using effective communication and presentation techniques in conducting an auction or clearing sale of goods chattels and equipment

Context of and specific resources for assessment

Resource implications for assessment include

access to a registered provider of assessment services

access to suitable simulated or real opportunities and resources to demonstrate competence

assessment instruments that may include personal planner and assessment record book

Where applicable physical resources should include equipment modified for people with disabilities

Access must be provided to appropriate learning andor assessment support when required

Assessment processes and techniques must be culturally appropriate and appropriate to the language and literacy capacity of the candidate and the work being performed

Validity and sufficiency of evidence require that

competency will need to be demonstrated over a period of time reflecting the scope of the role and the practical requirements of the workplace

where the assessment is part of a structured learning experience the evidence collected must relate to a number of performances assessed at different points in time and separated by further learning and practice with a decision of competence only taken at the point when the assessor has complete confidence in the persons competence

all assessment that is part of a structured learning experience must include a combination of direct indirect and supplementary evidence

where assessment is for the purpose of recognition RCCRPL the evidence provided will need to be current and show that it represents competency demonstrated over a period of time

assessment can be through simulated projectbased activity and must include evidence relating to each of the elements in this unit

In all cases where practical assessment is used it will be combined with targeted questioning to assess the underpinning knowledge Questioning will be undertaken in such a manner as is appropriate to the language and literacy levels of the candidate and any cultural issues that may affect responses to the questions and will reflect the requirements of the competency and the work being performed

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Goods, chattels and equipment may include:	furniture machinery other items of movable equipment sundries.
Legislative requirements may include:	relevant federal and state or territory legislation and local government regulations related to: anti-discrimination auctions consumer protection EEO financial probity OHS privacy rural property sales taxation.
Assisting professionals may include:	auctioneers conveyancers solicitors.
Auction documentation may include:	contracts contract inclusions warranties.
Auction details may include:	date time venue.
Auction day procedures may include:	advertising and marketing materials auction documentation channels of communication inspection arrangements for goods, chattels and equipment managing the auction process roles and responsibilities of agency staff security arrangements transport arrangements for goods, chattels and equipment purchased.
Staff may include:	agency support staff auctioneer licensed stock and station agents.
Resources may include:	audiovisual equipment bell display boards flags gavel lectern signs stickers.
Auction area preparation may include:	auction documentation and equipment distractions
	hazards marketing materials security.
Communication and presentation skills may include:	assertiveness confidence group communication techniques humour knowledge of goods, chattels and equipment personal presentation voice control.
Follow-up procedures if goods, chattels and equipment are sold may refer to:	buyer or seller losing bidder other bidders transport.
Sales documentation may include:	contract of sale declaration of selling agent finance statement to purchaser log books receipts for purchase money paid vendor's statement warranties.
Follow-up procedures if goods, chattels and equipment are passed in may refer to:	highest bidder other bidders seller.
Sales data may refer to:	collection techniques reasons for collection types of data.
Records of attendance and interest may refer to:	collection techniques reasons for collection types of data.