The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Sources of property listings may include: | advertising and promotionbusiness newsletterscold prospectingmailing listsnetworks, including:local communitypersonalrecommendations from friends, and past and present clientssocial organisationstargeted direct mailtelephone canvassingwebsite. |
Target groups may include: | buyersholiday makers and touristsinvestorsnew arrivals to town or districtprevious clients and customersprospective tenantsretireesrural property ownersseasonal workersstudents. |
Legislative requirements may include: | relevant federal and state or territory legislation and local government regulations related to:animal healthanti-discrimination aquacultureconsumer protectioncrown landenvironmental issuesEEOfinancial probityfranchises and business structureindustrial relationslivestocknative titleOHSprivacyrural property sales, leasing and managementtaxationwater rights. |
Canvassed may refer to: | advertisingdirect contactnetworkingreferrals. |
Enquiries may be: | direct contactemailinspectionsreferraltelephonewebsite. |
Clients may include: | potential sellers and buyersprevious clients and customersprospective tenants and buyersrural property owners. |
Appropriate rapport relates to use of techniques that: | establish and build confidence and trust in the agency and its representativesmake the client feel valuedpromote and maintain an effective relationship with client. |
Client requirements may include: | method of sale or leaseprice or rent expectationspurpose of listing property for sale or lease, including:business reasonsdeceased estateinvestmentrelocationreplacing or upgrading existing propertytimeframe for sale or lease. |
Interpersonal communication techniques may include: | active listeningproviding an opportunity for clients to clarify their understanding of the sales processsoft questioning and seeking feedback from clients to confirm own understanding of their needs and expectationssummarising and paraphrasing to check understanding of client messageusing appropriate body language. |
Promotional material and listing kit may include: | advertisementsagent profileagency and statutory documentationagency profileagency website and online service information, such as virtual tours and online directoryother marketing material. |
Market influences likely to affect rural property sales and leasing may include: | climaticeconomichistoricalpoliticalseasonaltechnological. |
Market information may include: | property leasingproperty sales. |
Method of sale options may include: | auctionoff the planprivate treatyreverse auctionspecialised propertiestender. |
Tenancy or lease agreement arrangements may include: | conditions of lease or tenancy agreementrental rangetype of lease, including:residential tenancy agreement retail lease. |
Market value assessment may include: | agency details, including:advertising responsibilityinternal staff handling mattertype of agencyestimations of:rental range of propertyselling range of propertyrural property details, including:carrying capacitycroppingdescription of geophysical aspectsimprovementslayout and fencingpasturesservices availabletitle detailstype of saleuse of landwaterseller and location details. |
Buyer profile may include: | buyer's property requirementsbuying intentionsfinancial capacitytimeframe for purchase. |
Marketing strategies and activities may include: | advertising, including print and electronic mediaagency property guidebrochuresbusiness-to-business marketingdirect marketinginspectionsmail-outsnetworkingopen houseseminarssignboardstarget markets by service typewindow displaysinternet and online advertising, including webpages, virtual tours and online directories. |
Marketing plan may include: | advertising and promotional materials prepared and scheduledadvertising budgetaims and objectivesinspection of property by agency sales consultantsproperty listed in agency property guideprospective buyers contactedsale board prepared and ordered as per scheduleseller advised of advertising and marketing procedures and costsseller advised on optimal property presentationtarget group identified for marketing plantimeframe for marketing activitiesweb-based advertising arranged. |
Monitoring of marketing activities may include: | enquiry recordsexpenditurefeedback from prospective buyersfeedback from sales consultantsfeedback from seller. |
Information on progress may include: | agency input into marketing of propertyapproaches and enquiries of interest regarding the propertycostingsperception of levels of interest and worth of current marketing strategiespossible changes in the marketing activities and planstrategies used in the marketing and promotion of property. |
If property proves difficult to sell or lease strategies may include: | advertising budgetadvertising copy and promotional materialsinvolving other agencies. |
Verifiable evidence may include: | checklistsnotesqualitative and quantitative data.recordstestimonies. |