This section describes the essential skills and knowledge and their level required for this unit

Required skills

analytical skills to interpret documentation evaluate plan analyse risk and estimate costings and budget needs

communication skills to include relevant people in the planning process discuss issues that may impact on others and receive feedback

computing skills to access the internet and web pages prepare and complete online forms lodge electronic documents and search online databases

interpersonal skills to obtain feedback that enables a review and evaluation of plan and to relate to people from a range of social cultural and ethnic backgrounds and varying physical and mental abilities

leadership skills to take a leading role in a variety of situations and pursue new challenges and opportunities

literacy skills to access and interpret relevant information and prepare required documentation and information for those involved in implementation activities

problem solving skills to identify potential barriers to implementation of the plan and establish contingencies

research skills to collect reliable and valid information and match forecasting models and techniques with specific asset or facility requirements

technical skills to design facilities or asset management plan schedule tasks and report outcomes

Required knowledge and understanding

building services and operation methods and practices

financial analysis and forecasting principles

impact analysis and investment scenario planning

industry benchmarks for maintenance procedures

industry performance benchmarks including use and application of value analysis and benchmarking techniques

longrange and annual facility planning techniques and practices

organisational and professional procedures ethical practices and business standards

organisational quality systems such as recording systems and strategic planning processes

principles and practices of performance measurement including review and evaluation procedures processes and techniques

principles and processes of objective setting

relevant federal and state or territory legislation and local government regulations related to

antidiscrimination

consumer protection

environmental issues

equal employment opportunity EEO

financial probity

franchise and business structures

industrial relations

OHS

privacy

property sales leasing and management

Overview of assessment

This unit of competency could be assessed through practical demonstration of developing and implementing a facilities management plan Targeted written including alternative formats where necessary or verbal questioning to assess the candidates underpinning knowledge would provide additional supporting evidence of competence The demonstration and questioning would include collecting evidence of the candidates knowledge and application of ethical standards and relevant federal and state or territory legislation and regulations This assessment may be carried out in a simulated or workplace environment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

A person who demonstrates competency in this unit must be able to provide evidence of

conducting a life cycle assessment and planning appropriate investment and disposal strategies for incorporation into facilities management plan

determining facilities and asset management requirements using industry benchmarks and risk assessment strategies

evaluating the facilities management plan and making recommendations for immediate action or modification of the plan

identifying resource requirements communicating roles and responsibilities and designing an implementation strategy for the plan

knowledge of organisations practices ethical standards and legislative requirements associated with developing and implementing facilities management plans

preparing a facilities management plan incorporating quality systems and reporting procedures

Context of and specific resources for assessment

Resource implications for assessment include

a registered provider of assessment services

assessment materials and tools

candidate special requirements

competency standards

cost and time considerations

suitable assessment venue and equipment

workplace documentation

Where applicable physical resources should include equipment modified for people with disabilities

Access must be provided to appropriate learning andor assessment support when required

Assessment processes and techniques must be culturally appropriate and appropriate to the language and literacy capacity of the candidate and the work being performed

Validity and sufficiency of evidence require that

competency will need to be demonstrated over a period of time reflecting the scope of the role and the practical requirements of the workplace

where the assessment is part of a structured learning experience the evidence collected must relate to a number of performances assessed at different points in time and separated by further learning and practice with a decision of competence only taken at the point when the assessor has complete confidence in the persons competence

all assessment that is part of a structured learning experience must include a combination of direct indirect and supplementary evidence

where assessment is for the purpose of recognition RCCRPL the evidence provided will need to be current and show that it represents competency demonstrated over a period of time

assessment can be through simulated projectbased activity and must include evidence relating to each of the elements in this unit

In all cases activity and must include evidence relating to each of the where practical assessment is used it will be combined with targeted questioning to assess the underpinning knowledge Questioning will be undertaken in such a manner as is appropriate to the language and literacy levels of the candidate and any cultural issues that may affect responses to the questions and will reflect the requirements of the competency and the work being performed

Facilities may include:

Relevant people may include:

Industry benchmarks may relate to:

Assets may be static or dynamic and include:

Organisational requirements may be outlined and reflected in:

Legislative requirements may be outlined and reflected in:

Facilities management plan may include:

Quality assurance goals and strategies may relate to:

Life cycle analysis may include:

Informationrelating to implementation of facilities management plan may include:

Communication channels may include:

Roles and responsibilities may be influenced by:

Feedback strategies may include:

Evaluation methods could be qualitative or quantitative and may relate to: