This section describes the essential skills and knowledge and their level required for this unit

Required skills

applying appropriate written communication techniques to workplace situations

researching and analysing information and extracting the important points

reading and summarising complex legal documents

checking and confirming with reliable sources inside and outside the organisation the accuracy and relevance of information

sorting information into a logical pattern and determining its relevance and priority

making conclusions that are clearly based on the information

providing information in the correct format language and form required by the judicial agency and consistent with the organisations reporting standards

presenting written material in the range of media used in the workplace including information technology software eg word processing packages

recognising the urgency and high risk components of specific offender management reports

handling and storing information securely and safely

using the organisations information management system

Required knowledge

organisations policies procedures guidelines and practices regarding interviewing recording and reporting

organisations environmental and sustainability practices

protocols and procedures for communicating in writing with others

reporting requirements in offender management including types of reports required in the justice system

sentencing conditions and requirements including compliance and breaches of conditions

rules of evidence

security of information freedom of information and confidentiality of information

relevant cultural practices within the organisation and community

identification of discriminative language

technical and professional language used in the government and community safety sectors

legislation and statutory obligations of reporting in own state or territory justice system including legal requirements of own role and responsibilities

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge the range statement and the Assessment Guidelines for this Training Package

Overview of assessment

This unit will require extensive knowledgebased assessment relevant to the organisation and the defined work role This may be done off the job for example through a structured learning process and through assessment of performance in the workplace against the range of variables relevant to the routine requirements of the workplace and the specified requirements of the defined work role

Critical aspects for assessment and evidence required to demonstrate competency in this unit

In addition to integrated demonstration of the elements and their related performance criteria look for evidence that confirms

the knowledge requirements of this unit

the skill requirements of this unit

application of employability skills as they relate to this unit

ability to gather and report complex information in a range of two or more contexts or occasions over time

Context of and specific resources for assessment

Valid assessment of this unit requires

a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered when gathering and reporting complex information including coping with difficulties irregularities and breakdowns in routine

copies of legislation policies procedures and guidelines relating to reporting complex information in the workplace

access to appropriate learning and assessment support when required

Method of assessment

The evidence will be largely documentbased and will be able to make use of selfteam assessment and individual evidence portfolios or logbooks Evidence must include observation and information generated in the workplace as well as observation of performance in routine work functions or where this is not possible in a simulated exercise

The following assessment methods are suggested

observation of performance in routine workplace activities within a range of agreed responsibilities and in various work locations

written andor oral questioning to assess knowledge and understanding

completion of workplace documents and reports produced as part of routine work activities

thirdparty reports from experienced practitioners

completion of performance feedback from supervisors and colleagues

case studies

scenarios

simulations or role plays

Guidance information for assessment

Assessment methods should reflect workplace demands and any identified special needs of the candidate including language and literacy implications and cultural factors that may affect responses to the questions

In all cases where practical assessment is used it will be combined with targeted questioning to assess the underpinning knowledge

Information can be validated using a range of sources, including:

Documentation may include:

Key people may include:

Inquiries may contribute to the purpose of:

Reports may be required for: