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Elements and Performance Criteria

Make preparations for activities or events
Clarify and confirm details of activities and events, including necessary resources, roles, responsibilities and timelines with supervisor
Extract key information from work plans or other documentation and confirm specific work requirements with supervisor
Obtain or organise resources and set up in accordance with work instructions, ensuring all safety requirements are met
Complete tasks for activity/event presentation
Follow agreed plans and procedures for the activity or event in consultation with supervisor and other work colleagues
Follow health, safety and security procedures during completion of all work tasks
Communicate appropriately with colleagues and customers during completion of work tasks
Identify problems promptly and resolve within scope of individual responsibility or refer to supervisor
Accurately complete required documentation and submit to relevant personnel

Required Skills

Required skills

communication skills to liaise with other team members and supervisors on routine work issues

problem solving skills to identify and resolve very simple problems

literacy skills to interpret work instructions

Required knowledge

different types of activitiesevents and their components in the relevant work context

roles and responsibilities of different personnel in the set up and operation of an activityevent in the relevant work context

typical procedures and practices for the set up and operation of public activities and events in the relevant work context

safety and security requirements and legislation relevant to the work context

safe manual handling procedures relevant to the work context

emergency procedures relevant to the work context

Evidence Required

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

general knowledge of activityevent components and different roles and responsibilities in the relevant work context

ability to complete tasks safely and follow work instructions

practical demonstration of skills through the provision of assistance with an activity or event

Context of and specific resources for assessment

Assessment must ensure

interaction with others to reflect the communication aspects of the unit

access to a location in which events or activities take place

access to an activity or event on which the candidate can work

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

direct questioning combined with review of portfolios of evidence and third party workplace reports of onthejob performance by the candidate

direct observation of the candidate completing tasks during set up or operation of an activityevent

oral or written questioning to assess knowledge of event components typical procedures safety issues

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

CUFSAFB Follow health safety and security procedures

CUFSAF01B Follow health, safety and security procedures.

Range Statement


The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Activities and events may include:	guided tours exhibitions special occasions and festivals holiday or weekend activities performances e.g. theatre, film, music, craft demonstrations, workshops scientific experiments excavations, field trips, site visits open days ceremonies school programs

Resources may include:	lighting audiovisual equipment and recordings other equipment handouts props transportation furniture space catering security support materials

Specific work requirements within this unit would generally be quite simple in nature and may relate to:	assistance with set up of displays assistance with bump-in/bump-out assistance with equipment set up venue preparation customer service tasks

Other work colleagues may include:	supervisor peers technical specialists guides education officers director/producer talent curator collection management staff marketing staff security staff

Required documentation may include:	running sheets equipment lists attendance sheets activity sheets