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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Elements define the essential outcomes
2. Monitor procedure list to ensure best flow of clients
   • Input client data and information using the facility information management system following instructions from a medical imaging professional
   • Communicate with relevant stakeholders about client appointment times and availability according to instructions from a medical imaging professional
   • Answer questions about scheduling and specified client preparation requirements, referring all questions outside specified areas to relevant medical imaging professional
   • Liaise with office staff about client bookings, cancellations and rescheduling according to instructions from a medical imaging professional
   • Liaise with relevant parties about client transport requirements according to instructions from a medical imaging professional
   • Liaise with the relevant medical imaging professional about client flow requirements
   • Identify referral sources and client information requirements for the medical imaging process
   • Gather and process demographic client information prior to the medical imaging procedure
   • Process and dispatch medical imaging results accurately, according to a series of checking mechanisms to ensure the correct result is assigned to the correct client
3. Contribute to preparations for medical imaging procedure
   • Check accuracy of client identification and information according to organisation protocols and report any issues of concern appropriately
   • . Complete a client preliminary interview according to instructions from a medical imaging professional
   • Identify special needs of clients and respond to and report according to organisation protocols and instructions from a medical imaging professional
   • Assist clients to change into gowns and/or scrubs according to client’s needs
   • Escort clients to and from examination rooms
   • Assist with additional preparations, as required within scope of responsibility and under the direction of a medical imaging professional
   • Obtain and collate results of previous relevant imaging and pathology according to organisation policy and guidelines
4. Respond to client needs and reactions
   • Provide assurance and support to anxious clients within scope of responsibility and report to the medical imaging professional
   • Respond to and report challenging client behaviour according to organisation protocols
   • Report any other observations of concern regarding client status according to organisation protocols
5. Work safely in a medical radiation environment
   • Use individual work practices in a manner consistent with radiation protection principles
   • Comply with organisation’s radiation management plan
   • Use required personal protective equipment (PPE) and personal monitoring in the medical imaging environment
   • Comply with all safety signs in the medical imaging environment
   • Report any concerns about radiation safety according to organisation protocols
6. Handle client information in a responsible manner
   • Scan medical imaging requests and input client data into the client data system
   • Input client demographics into digital imaging system
   • Print films and produce CDs, where necessary
   • Send imaging requests as required
   • Reconcile client information with other systems in line with organisation protocols
   • Input examination completion statistics according to instructions from a medical imaging professional
   • Use language specific to medical imaging when dealing with client data and information
7. Maintain information in a responsible manner
   • File client information according to organisation protocols
   • Organise client imaging data for clinical meetings
   • Contribute to the maintenance of accurate copies of other relevant documents, such as telephone lists, according to organisation requirements
   • Maintain client data and information in a manner that ensures confidentiality and is consistent with quality requirements

Performance Evidence

The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role. There must be evidence that the candidate has:

supported the flow of 3 different clients, 1 in a simulated environment and 2 in the workplace, through a medical imaging unit

assisted 3 different clients, 1 in a simulated environment and 2 in the workplace, to follow required radiation and safety procedures

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Knowledge Evidence

The candidate must be able to demonstrate essential knowledge required to effectively complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the work role. This includes knowledge of:

awareness and understanding of requirements for those dispensing ionising radiation to hold a Use License with the appropriate authority in that state/territory

client issues that might affect the imaging process and how to respond within the organisation policies and protocols, including:

anxiety

confusion

hoist requirement

behaviours of concern

interpreter requirements

clothing requirements for imaging

client manual handling requirements for lifting and transferring in the medical imaging environment

infection control requirements in the medical imaging environment

information technology (IT) terms and meanings in relation to imaging file transfer and risks and ramifications of renaming files

a range of medical imaging processes, what they are used for, the procedure and length of time to undertake the procedure and the images produced by each procedure, including:

general radiography

mammography

fluoroscopy

computed tomography (CT) scanning

magnetic resonance imaging (MRI) scanning

ultrasound

angiography

bone densitometry

legal and ethical considerations relevant to medical imaging:

privacy, confidentiality and disclosure

work health and safety (WHS) requirements within the medical imaging environment, including personal safety requirements in an MRI environment and hierarchy of MRI field control measures

personal radiation safety requirements in the medical imaging environment, including:

radiation protection principles

hierarchy of control measures

responsibilities of employees and employers under relevant regulations and codes of practice

emergency procedures

use and care of personal protective equipment and monitoring equipment

safety signs and their meaning

principles and practices of effective client flow and list management

quality requirements associated with the flow of clients in the medical imaging environment

organisation policies and protocols in relation to client flow in medical imaging and work role

electronic and paper appointment management systems

processes for acquiring and processing previous client information

systems for filing client data and other information

protocols for the dispatch of client reports

sterile technique requirements in the medical imaging environment

sources of client data and information, including:

picture archiving and communication system (PACS)

radiology information system (RIS)

hospital information system (HIS)

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