Elements and Performance Criteria
- Elements define the essential outcomes.
- Induct and orient new staff
- Discuss job position, including scope of practice, responsibilities and authority with new workers
- Provide new workers with information about the community, organisation and work group and their industrial rights and responsibilities
- Enable workers to have access to resources, support and networks required in their role
- Provide new workers with, or facilitate access to, cross-cultural awareness programs as required
- Identify and plan for any immediate training as required when joining the organisation
- Develop individual work plan in consultation with worker
- Undertake performance appraisal with worker
- Support workers in their work role
- Discuss work load and other work-related issues with workers on a regular basis
- Explore and implement support mechanisms to address issues in line with individual, community and organisation requirements
- Support strategies to address workers’ development needs
- Provide mentoring support, or opportunities to receive mentoring
- Provide workers with access to opportunities to discuss their own wellbeing and support appropriate assistance as required
- Assist workers to plan career paths
- Discuss workers’ career options and preferences
- Identify opportunities for career progression or development
- Identify training and development needs in regards to desired career path in line with individual preferences and organisation requirements
- Develop and document an individual training and development plan for worker, to reflect individual and organisation requirements
- Assist workers to develop their skills and knowledge in line with individual and organisation guidelines